Pet Friendly Services of Indiana
Love Them for Life
Mission
Pet Friendly Services is leading the effort to make every Indiana shelter a zero-kill shelter. We do this by providing free and low-cost spay/neuter surgeries to address the root cause of shelter overpopulation. Our support helps ensure that every cat and dog is fixed prior to being adopted into a loving home. Our support allows rescue groups and shelters to serve more animals than they'd otherwise be able to afford. Spay/neuter is both strategic and cost effective, with an average surgery cost of $65. Compare this to sheltering animals, with a price tag of $176-$450 per animal.
Ruling year
1978
Executive Director
Cheri Storms
Main address
1100 W. 42nd Street, Suite 205
Indianapolis, IN 46208 USA
EIN
31-0922223
NTEE code
Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)
Fund Raising and/or Fund Distribution (T12)
Nonprofit Management (S50)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
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Communication
Programs and results
What we aim to solve
Indiana has too many animals and too few homes. When our shelters are at capacity, animals lives are often cut short. This puts an unbearable strain on shelter staff, costing animal lives, public funding, and decreased morale within the shelters. Community cats (feral and free-roaming) need to be fixed to stabilize colony sizes. Stable colonies can then be cared for by a "colony caretaker" who provides food, water and shelter to these cats.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Spay/Neuter Assistance Program (SNAP)
The Spay/Neuter Assistance Program (SNAP) provides discounted surgery certificates to limited-income residents. Applicants must meet limited-income criteria.
February/October Campaigns
Pet Friendly Services of Indiana conducts two reduced-fee spay-neuter campaigns which are open to everyone during the months of February and October. We post certificates on our website in mid-January (for the February Campaign) and mid-September (for the October Campaign.) Clients select a participating veterinarian from the our certificate and schedule their appointment directly with the clinic.
Pet Friendly Plate Program (PFPP)
Through the PFPP program, Pet Friendly Services of Indiana issues free spay/neuter certificates to 501(c)(3) animal welfare organizations and municipal shelters so they can fix animals in their care before adopting them into permanent homes. Organizations must complete a short application.
Community Cat
Our Community Cat program provides free surgery certificates to 501(c)(3) groups and municipal shelters that trap-neuter-return community cats (formerly known as "ferals"). Groups must complete an application in order to receive certificates.
Where we work
Affiliations & memberships
GreatNonprofits - Top-Rated Nonprofit 2020
External reviews
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of spay/neuter surgeries facilitated each year
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
These metrics are for all programs combined.
Number of veterinarians participating in our statewide program
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Pet Friendly Services of Indiana has a network of about 130 veterinarians who perform the surgeries for our clients.
Average spay/neuter surgery cost
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Context Notes
The vets in Pet Friendly Services' program discount their prices, allowing us to stretch our dollars and facilitate as many surgeries as possible.
Number of animal clinics/shelters improved as a direct result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Pet Friendly Services provides free surgery certificates to rescue groups and shelters across the state. Our support helps ensure that animals are fixed before going to their forever homes.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The goal of Pet Friendly Services of Indiana is to fund spay/neuter surgeries for cats and dogs to continually reduce their numbers. Once numbers are at manageable levels, shelters and rescue groups will be able to find permanent homes for all animals, and ZERO healthy and treatable animals be euthanized in Indiana.
Other states (and localities) have achieved this goal, and Indiana can do it, too.
What are the organization's key strategies for making this happen?
Pet Friendly Services runs two highly strategic programs. The first is the Spay-Neuter Assistance (SNAP) Program. SNAP offers $25 surgeries to limited-income pet owners and caretakers. Because limited-income people bring a disproportionate number of animals to shelters, ensuring that they can afford to spay/neuter their pets, is key to bringing Indiana to "zero".
The second strategic program is the Community Cat program, which provides free surgery certificates for groups that Trap-Neuter-Return (TNR) feral and free roaming cats. Once community cats are fixed, vaccinated and ear-tipped, they are returned to the neighborhoods where they had previously lived, and Colony Caretakers provide food, water and shelter for the remainder of their lives. This strategic program ensures that feral and free roaming cats are kept out of shelters, saving not only the lives of these cats, but boosting adoption numbers for both dogs and shelter cats. The increased adoption rates are due to the shelter staff being able to focus on adoptable animals, rather than being burdened by housing and euthanizing community cats, many of which are unsocialized.
What are the organization's capabilities for doing this?
Pet Friendly Services partners with more than 125 vets and low-cost clinics throughout the state of Indiana. They agree to discount their rates for our clients. In turn, we issue spay/neuter certificates to our clients, who take the certificates and their animals to these vets for surgeries. From there, we pay the bills.
What have they accomplished so far and what's next?
Pet Friendly Services of Indiana was formed in 1977 (as Spay-Neuter Services, Inc.), and has continued to increase the number of surgeries we facilitate each year. To date, we have facilitated more than 170,000 surgeries.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
We serve limited-income pet owners, animal shelters, and nonprofit animal rescue organizations.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
Pet owners are clamoring for spay/neuter appointments. To help them, we connect them to transport programs so they can get their pets to vet clinics and/or we work to bring the mobile spay/neuter clinic to them. We also provide thousands of dollars worth of free surgery vouchers for feral and free-roaming cats, as many "colony caretakers" cannot afford spay/neuter surgeries for outdoor cats. Our rescue partners that serve community cats have encountered obstacles to trap-neuter-return of feral and free-roaming cats. In response, we authored a guide for elected officials so they can quickly come up to speed on cats and best serve their constituents.
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Which of the following feedback practices does your organization routinely carry out?
We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Pet Friendly Services of Indiana
Board of directorsas of 02/22/2022
Scott Beauchamp
Bethany Phyne
Cyndi Collins
Oppenheimer Investment Management
Scott Beauchamp
Tracy Barnes
IDEM
Bethany Phyne
Teri Hamer
Noyes
Stevi Kersh
Rachel Vaughn
Bloomerang
Suzanne Marshall
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
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