SNAKE RIVER COMMUNITY CLINIC INC

Bridging the Gap in Healthcare

aka SRCC   |   Lewiston, ID   |  https://www.srccfreeclinic.org

Mission

To provide access to quality healthcare services for the underserved of the region.

Ruling year info

2000

Executive Director

Heidi E Burford-Bell

Main address

P.O. BOX 6 215 10th St.

Lewiston, ID 83501 USA

Show more contact info

EIN

31-1726460

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The entire region is a medical & dental Health Professional Shortage Area. Idaho Medicaid expanded in 2020, yet Medicaid patients are still being seen at our clinic (with no charge) due to lack of available providers. Low-income patients with ACA catastrophic coverage & adults on Medicaid & Medicare are unable to afford dental care. Rural patients often have transportation issues, which are a barrier to care. [HRSA, Robert Wood Johnson Foundation, United Way ALICE Report 2016]

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Continuity of Care Provider

Chart review to ensure comprehensive care, including medication reviews, timely labs, and follow-up visits.

Population(s) Served
Economically disadvantaged people

Labs, x-rays, and slit lamp eye exams provide invaluable information regarding a patient's health. Appropriate and timely diagnostic tests ensure and affect comprehensiveness of care, medication compliance, and treatment options

Population(s) Served
Economically disadvantaged people

Our free clinic offers free single-tooth extractions for adults only (non-surgical). Dental care is a huge need nationwide, yet with dental provider shortages and the cost of regular dental visits, many low-income Americans do without important dental care. Dental caries (cavities) can cause serious cardiovascular and systemic diseases, some which can lead to death.

Population(s) Served
Economically disadvantaged people
Adults

Where we work

Awards

Nonprofit Excellence Award 2016

ldaho Nonprofit Center

Idaho Healthcare Hero Award 2018

Idaho Primary Care Assoc

Affiliations & memberships

National Association of Free & Charitable Clinics 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patient visits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Homeless people, People with diseases and illnesses

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The 2020 number includes only Medical/Dental provider visits. The number of medication fill visits is 5,016 in 2020. COVID-19 had a direct impact on the number of patients seen in clinic.

Number of chronically ill patients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Unemployed people, People with diseases and illnesses

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of patients maintaining adequate blood glucose

This metric is no longer tracked.
Totals By Year
Related Program

Diagnostic Testing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of dental patients screened

This metric is no longer tracked.
Totals By Year
Related Program

SRCC Dental

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of homeless participants engaged in mental health services

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of people who received clinical mental health care

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of students receiving information on HIV/AIDS and STDs

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients diagnosed with HIV or STDs who are linked into care within 30 days

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Increase access to and quality of health & dental care and provide new services, including emergency mammograms, colo-rectal screening, and hygiene for health for uninsured, medically needy.

Provide access to free health care, labs, x-rays, and medications for uninsured low income in SE Washington and North Central Idaho. Provide access to otherwise unavailable dental care for low-income adults; improve access to primary medical care; provide access to colo-rectal screenings, access to improved hygiene for homeless, and access to otherwise unavailable screening mammogram for low-income women.

SRCC has been providing quality health care, including dental, mental health, and STD/HIV/HCV testing & treatment, and is in its 20th year of service to region, continuing its mission to provide access to health care for uninsured, medically needy with volunteer providers. Collaborative regional projects include dental care, STD testing & treatment, and Community Health Workers partnership.

We are fiscally stable and funded through 2021 for most programs and services.

We have served • 12,154 Medical Patients and • 1667 Dental Patients

Provided clinical experience/education to over 4,500 pre-med, nursing, public health, phlebotomy, pharmacy, and med students.

Improved access to mental health care significantly.

Save local and regional hospitals up to $4 million per year in unpaid ER visits.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve those without healthcare insurance or have only catastrophic coverage. The upper limit of household income must be below 250% of the Federal Poverty Level. The people we serve need access to healthcare services and are unable to afford them.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand health outcomes, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is hard to come up with good questions to ask people,

Financials

SNAKE RIVER COMMUNITY CLINIC INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

SNAKE RIVER COMMUNITY CLINIC INC

Board of directors
as of 3/13/2021
SOURCE: Self-reported by organization
Board chair

Glenn Jefferson

Snake River Community Clinic

Term: 2000 -

CAROL MOEHRLE

Director, Public Health Region II Idaho

GLENN JEFFERSON

Valley Medical Center

Don Wee

Tri-State Memorial Hospital and Clinics

Charla Willis

Valley Medical Center

Dave Storey

Tri-State Memorial Hospital

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Not applicable
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 03/12/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 03/12/2021

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.