SNAKE RIVER COMMUNITY CLINIC
Bridging the Gap in Healthcare
Programs and results
What we aim to solve
The entire region is a medical & dental Health Professional Shortage Area. Idaho Medicaid expanded in 2020, yet Medicaid patients are still being seen at our clinic (with no charge) due to lack of available providers. Low-income patients with ACA catastrophic coverage & adults on Medicaid & Medicare are unable to afford dental care. Rural patients often have transportation issues, which are a barrier to care. [HRSA, Robert Wood Johnson Foundation, United Way ALICE Report 2016]
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Continuity of Care Provider
Chart review to ensure comprehensive care, including medication reviews, timely labs, and follow-up visits.
Diagnostic Testing
Labs, x-rays, and slit lamp eye exams provide invaluable information regarding a patient's health. Appropriate and timely diagnostic tests ensure and affect comprehensiveness of care, medication compliance, and treatment options
SRCC Dental
Our free clinic offers free single-tooth extractions for adults only (non-surgical). Dental care is a huge need nationwide, yet with dental provider shortages and the cost of regular dental visits, many low-income Americans do without important dental care. Dental caries (cavities) can cause serious cardiovascular and systemic diseases, some which can lead to death.
Where we work
Awards
Nonprofit Excellence Award 2016
ldaho Nonprofit Center
Idaho Healthcare Hero Award 2018
Idaho Primary Care Assoc
Affiliations & memberships
National Association of Free & Charitable Clinics 2021
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of patient visits
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Homeless people, People with diseases and illnesses
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The 2020 number includes only Medical/Dental provider visits. The number of medication fill visits is 5,016 in 2020. COVID-19 had a direct impact on the number of patients seen in clinic.
Number of chronically ill patients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Unemployed people, People with diseases and illnesses
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of patients maintaining adequate blood glucose
This metric is no longer tracked.Totals By Year
Related Program
Diagnostic Testing
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of dental patients screened
This metric is no longer tracked.Totals By Year
Related Program
SRCC Dental
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of homeless participants engaged in mental health services
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of people who received clinical mental health care
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of students receiving information on HIV/AIDS and STDs
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of clients diagnosed with HIV or STDs who are linked into care within 30 days
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Increase access to and quality of health & dental care and provide new services, including emergency mammograms, colo-rectal screening, and hygiene for health for uninsured, medically needy.
What are the organization's key strategies for making this happen?
Provide access to free health care, labs, x-rays, and medications for uninsured low income in SE Washington and North Central Idaho. Provide access to otherwise unavailable dental care for low-income adults; improve access to primary medical care; provide access to colo-rectal screenings, access to improved hygiene for homeless, and access to otherwise unavailable screening mammogram for low-income women.
What are the organization's capabilities for doing this?
SRCC has been providing quality health care, including dental, mental health, and STD/HIV/HCV testing & treatment, and is in its 20th year of service to region, continuing its mission to provide access to health care for uninsured, medically needy with volunteer providers. Collaborative regional projects include dental care, STD testing & treatment, and Community Health Workers partnership.
We are fiscally stable and funded through 2021 for most programs and services.
What have they accomplished so far and what's next?
We have served • 12,154 Medical Patients and • 1667 Dental Patients
Provided clinical experience/education to over 4,500 pre-med, nursing, public health, phlebotomy, pharmacy, and med students.
Improved access to mental health care significantly.
Save local and regional hospitals up to $4 million per year in unpaid ER visits.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand health outcomes, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is hard to come up with good questions to ask people
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
SNAKE RIVER COMMUNITY CLINIC
Board of directorsas of 01/27/2023
Charla Willis
Snake River Community Clinic
Term: 2009 -
James Pierce
CAROL MOEHRLE
Director, Public Health Region II Idaho
Charla Willis
Valley Medical Center
Dave Storey
Tri-State Memorial Hospital
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Not applicable -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 03/12/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.