Bluffton Jasper County Volunteers in Medicine

A Healthy Community Is A Better Community

aka BJVIM   |   Bluffton, SC   |  www.BJVIM.org

Mission

The mission of Greater Bluffton Jasper County Volunteers In Medicine is to provide free medical care in a compassionate and professional manner to the uninsured of Greater Bluffton and Jasper County with an emphasis on preventative medicine and health education.

Ruling year info

2010

Executive Director

Ms Pam Toney

Main address

29 Plantation Park Dr. Bldg 600 PO BOx 2653

Bluffton, SC 29910 USA

Show more contact info

EIN

32-0298086

NTEE code info

Health Treatment Facilities (Primarily Outpatient) (E30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Bluffton & Jasper County are rapidly expanding in population, and along with that increase in population is an increase in the number of underinsured or uninsured workers. The need our organization seeks to address is the provision of quality healthcare - with an emphasis on preventative care - to this growing population. The need is especially acute in South Carolina which did not opt into Medicaid expansion under the Affordable Care Act.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Free medical services to the uninsured

We are dedicated to serving the needs of our patients and providing the highest level of professional healthcare. No one in our community will go without access to quality healthcare. BJVIM serves individuals without health insurance who meet income guidelines at or below 250% of the US National Poverty levels. The services provided are care in cardiology, endocrinology, gynecology, mental health, internal medicine and optometry using volunteer physicians & nurses to provide patient care. We provide care for over 3,500 patients averaging over 5,000 patient visits per year annually.

Population(s) Served
Adults
Health
Economically disadvantaged people

We offer a monthly Diabetic Clinic to check A1C levels, dispense testing strips, glucometers and educate patients.

Population(s) Served
Adults
Economically disadvantaged people
Health

BJVIM patients are referred to other providers if a medical conditions needs additional diagnoses or care that can not be remedied by in-house specialists. Through the efforts of our volunteer medical staff, the clinics have developed partnerships with local hospitals, labs, and specialists for patient referrals.

Population(s) Served
Adults
Health
Economically disadvantaged people

Dental care is offered free of charge to our patients.  We have been able to build an in-house Dental Clinic for consultations, education, cleanings and simple extractions. Other dental services are referred out to local dentists who provide services at a reduced rate to the clinics.

Population(s) Served
Adults
Health
Economically disadvantaged people

All BJVIM patients receive free eye exams and glasses through a partnership with local Lions Clubs and a volunteer Ophthalmologist who provides these services. Also, through a collaboration with the Medical University of South Carolina(MUSC), we provide Diabetic Retinopathy exams to detect eyesight issues as a result of Diabetes. MUSC is able to diagnose these examinations and provide treatment options.

Population(s) Served
Adults
Economically disadvantaged people
Health

Where we work

Accreditations

Charity Navigator 2011

Charity Navigator 2012

Charity Navigator 2013

Charity Navigator 2014

Charity Navigator 2015

Charity Navigator 2015

Charity Navigator 2016

Charity Navigator 2017

Affiliations & memberships

National Association of Free Clinics 2014

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

No one in our community will go without access to quality health care

Recruit and train medical and non medical volunteers to work at the clinic. Evaluate community health needs.Continue to seek community support to meet the needs of the community. Collaborate with other  health groups to meet the needs of the clinic and its patients

We continue to evaluate the size, scope and needs for our continued growth.  This growth comes in the need for additional volunteers, and seeking grants and expanding our donor base for sustainability. By assessing our patients' medical  needs we look to other health organizations to form collaborations.  These groups include hospitals, local doctors and nation organizations such as Americares to help with medical supplies.

A1c tests in additional to other diabetic tests can be performed at the clinic.  A diabetic counselor is now on staff and we have expanded our mental health services.  Dental needs are referred to a provider who sees approximately 25 of our patients per month. We now have a non-dispensing pharmacy at the clinic supplying drugs.  In the event a prescription is not available at the clinic, patients are enrolled in drug assistants programs.  We are a "medical home" to our patients.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We provide medical services for the underserved, uninsured individuals in our community. All patients must be without health insurance and fall below 250% of the US National Poverty level which would be income of approximately $32,000 annually for a single individual. Our current patient profile shows 65% of patients are female; 55% are employed; 34% are Caucasian; 33% are African American and 33% are Hispanic/Latino.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We recently instituted a tele-medicine program to better serve patients during the COVID 19 pandemic. This change was necessary due to COVID but provided enhanced patient health safety along with security for our volunteer medical providers.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    We work daily to develop better collaborations with other non-profits, local medical providers, donors, grantors and the local community. We are currently working on a campaign to foster awareness of our Ridgeland clinic and attract additional medical & administrative volunteers.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection,

Financials

Bluffton Jasper County Volunteers in Medicine
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Bluffton Jasper County Volunteers in Medicine

Board of directors
as of 6/22/2021
SOURCE: Self-reported by organization
Board chair

Mr. Tom Upshaw

retired CEO - Palmetto Electric

Term: 2022 - 2018

Pam Toney

Executive Director

Joseph Pantano

Management, General Motors, Retired

Richard Reed

Managing Partner, Charter One Realty

Kathleen Casey

Medical Director

Tom Upshaw

retired

Daniel Henderson

Community Volunteer

Alexina Harter

VP Palmetto State Bank

Dot Jeger

management consultant retired

Christina Brzezinski

Chief Nursing Office

Christopher Corkern

Pres., The Corkern Group

Qundal Gray

Retired Pharmacist

Laquandra Stevenson

Educator

Daniel Wood

Bluffton City Council

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 06/22/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 06/22/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.