Feeding America Riverside | San Bernardino Counties
We Feed the Inland Empire
Programs and results
What we aim to solve
Feeding America Riverside | San Bernardino's (FARSB) mission is to alleviate hunger in the Inland Empire. We envision a community where everyone has access to adequate and nutritious food. With these purposes in mind, 98 percent of every donation goes directly to programs and services, and each dollar donated enables the distribution of 7 meals. What started in 1980 as a modest food bank, distributing 10,000 pounds of food per month to 20 partners, has since grown to a multi-program organization that funnels nearly 2 million pounds of food per month to over 250 community partners. During FY 2021-2022, FARSB distributed more than 30 million pounds of food to Inland residents in during the COVID-19 pandemic.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Community Partner Program
Promoting sustainability and capacity building, Feeding America Riverside | San Bernardino (FARSB) works with over 200 community partners to provide hunger-relief services and emergency food assistance to neighborhoods throughout Riverside and San Bernardino Counties. Our non-profit partners are held to strict guidelines and governing procedures that ensure food is distributed safely following state and federal law. Annual site visits are conducted to monitor site operations, verify food safety compliance, assess capacity, and recommend program service enhancements. FARSB’s direct and personal relationships with each community partner ensure effective distribution models and support a deeper understanding of community needs in each service area
USDA Temporary Emergency Food Assistance Program (TEFAP)
FARSB provides USDA commodities to 29 partner sites in Riverside County for distribution to eligible individuals and households. Through these programs, over 2,000 households of Riverside County are served each month. Beneficiaries span every age, life stage, and demographic, but 100% are food insecure and low-income.
Grab n' Go
The Grab N' Go Program operates as an easily accessible source of food assistance for low-income students and their families. By locating Grab N' Go sites on school and/or school district premises, we ensure that families can conveniently access healthy foods. Our program aims to complement the breakfast and lunch programs offered at school, extending support beyond the school day. The items offered range from dry goods to produce, depending on the availability of donated products and funding available. Currently, FARSB manages the Grab n' Go at seven (7) school Districts in Hemet, Perris, Moreno Valley, Redlands, Rialto, and Rancho Cucamonga.
CalFresh (SNAP) Outreach
FARSB identifies and supports eligible low-income households with the complex application process for the federal Supplemental Nutrition Assistance Program / SNAP (named “CalFresh” in California). In offering a monthly supplement for purchasing food, the CalFresh program is a critical tool for reducing hunger, improving overall health, and helping recipients emerge from poverty.
Our outreach model is designed to move clients towards self-sufficiency as we provide care through the entirety of the multi-stage application process. In addition to direct application assistance, the CalFresh team partners with public and private organizations to raise awareness of eligibility and address myths and the stigma surrounding food assistance. FARSB offers this service to all eligible individuals. In recent years, however, FARSB has increased efforts to reach and assist seniors (age 60+), as the Inland Empire has the 5th highest rate of senior food insecurity in the country (among 51 metro areas).
Our CalFresh team works directly with the community and partners with other public and private organizations to dispel myths about food stamp assistance. Due to the stigma surrounding CalFresh and a variety of other program barriers there are eligible families and individuals who do not participate in the program. We work to ensure that these families, which often include children and seniors, are reached and supported.
Retail Recovery Program
This ultra-efficient program reduces food waste and transportation costs for community partners while increasing food security for those in need. FARSB connects community partners to participating local retailers, who often have excess or cosmetically imperfect products they want to donate.
Health Care Partnership Program
The Nutrition Market program operates as a farmer's market-style food distribution, offering clients a variety of items to meet their nutritional needs. By strategically locating the markets at healthcare facilities, we reach neighbors needing access to traditional grocery stores and fresh produce. This initiative ensures that families receive nutritional support while attending health visits, promoting a holistic approach to their well-being.
FoodRx is a new model of food distribution where FARSB partners with local healthcare providers to ensure that patients with health concerns have easy access to healthy, nutritious foods. FoodRx provides shelf-stable items to identified food-insecure patients in Riverside and San Bernardino Counties. Activities include screening patients for food insecurity, providing access to nutritious food, and connecting patients to community-based resources.
Senior Mobile Pantry Program (SMP)
FARSB implemented the Senior Mobile Pantry Program (SMPP)* to address the increased demand for older adults and other families in need of food assistance throughout the Inland Empire. SMPP focuses on serving not only low-income households with adults 60 years of age or older but also other low-income households (regardless of senior status or lack thereof) within both Riverside and San Bernardino counties through regularly scheduled food distribution programs. Food recipients are guaranteed to receive nutritious, healthy, and high-quality food kits at no cost through The Emergency Food Assistance Program (USDA/TEFAP). SMPP seeks to serve up to 2,000 households every month.
Homebound Emergency Relief Outreach (HERO)
The HERO (Homebound Emergency Relief Outreach) Program is a once-a-month delivery of emergency boxes containing shelf-stable food provided to each household.
With volunteers, Doordash, and Amazon, Feeding America Riverside-San Bernardino can make deliveries right to the resident's doorstep typically within a week of the request being made (we currently require the individuals to re-sign up each month). We encourage contactless distribution, utilizing just a phone call to let the resident know their delivery has arrived. For everyone’s safety, the volunteer cannot bring the items into the house. We have partners that help us all over the Inland Empire. We serve approx. 300 households per month.
The Goodness In Food (TGIF)
FARSB’s newest seasonal program, TGIF, introduces fruits and vegetables to elementary-aged youth through fun-interactive lesson plans every week for four weeks. Following a recurring schedule, kids will not only socialize with others their age, but they’ll engage in interactive lesson plans promoting healthy eating and simple gardening. Beginning the sessions, students will start the growing process for a seasonal produce item; every week, they will learn more about take-home recipes and understand the nutritional make-up. Lessons take place at the FARSB warehouse in Riverside and are 45 to 60 minutes. Lessons will teach children the sustainable benefits of growing healthy items independently. The last lesson will occur at the overflow farm, where the kids will be able to harvest seasonal produce and take some home.
Military Veteran Program (MVP)
The Inland Empire is home to several military bases and thousands of currently serving and retired service members. FARSB operates and supports family members of active-duty military and veteran households facing food insecurity through our Military Veteran Program (MVP) in partnership with local military organizations. Most MVP sites receive a monthly FARSB food delivery, ensuring regular access to high-quality food commodities. Delivered items have included shelf stable boxes, holiday meal kits, turkeys, and grocery gift cards.
Where we work
Awards
Recognition Plaque 2021
Disabled American Veterans Chapter 12
Recognition Plaque 2020
Vietnam Veterans of America Chapter 47
Living Our Values Award 2019
Feeding America
Sahaba Partner Award 2018
Sahaba Initiative
Sustainability Award 2018
Riverside County 1st District
Community Service Award 2018
The Press-Enterprise
Community Partner of the Year 2012
The Salvation Army
Affiliations & memberships
Feeding America 1980
California Association of Food Banks 2020
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of meals served or provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Context Notes
Total meals served are calculated by total pounds of food distributed, divided by 1.2 pounds (the estimated average meal size). Also included are meals provided through our TEFAP and CalFresh work.
Total pounds of food rescued
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Grand total of meals is calculated by dividing total pounds of food distributed by the average of 1.2 pounds per meal, in addition to meals enabled through our TEFAP and CalFresh work.
Number of food donation partners
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Total number of organizations that made an in-kind food donation to FARSB during each fiscal year.
Number of children served
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Community Partner Program
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Context Notes
Actual number is higher, but many partners do not collect age data on individuals served. Even so, this is 46.5% of all food insecure children in FARSB's service area.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
At FARSB, we believe that no one should be hungry and that there is enough food for all. With the reality of hundreds of thousands of our neighbors needing food assistance today, creating a hunger-free IE tomorrow is a vast challenge, but one that we believe we can overcome, together.
The guiding principles of FARSB:
We believe that solving hunger is a collaborative approach. We can solve hunger together.
We listen with empathy and strive to preserve the dignity of people facing hunger.
Serving people who are facing hunger is the center of everything that we do.
We believe that healthy food is medicine.
We strive for excellence and continuous improvement, not perfection.
We are dedicated to inclusivity and equity.
We make room for mistakes and learn from them.
We seek to be resourceful, innovative, transparent, and impactful.
We endeavor to utilize resources responsibly and with integrity.
By 2024, FARSB, in collaboration with our partners, will feed more people, provide more nutritious food, remove barriers to food, increase access to food, increase collaborations, and develop sustainable anti‐hunger services, while preserving and expanding resources to allow for increased infrastructure and capacity building. We will accomplish these purposeful plans through four main strategies.
What are the organization's key strategies for making this happen?
1) Distribute more food to people in need.
FARSB will continually explore, modify, and add strategies for sourcing and distributing nutritious food in the safest and most cost effective way. Specifically, FARSB is working to increase capacity at the Community Partner level, expand our child hunger programs, realign our Retail Recovery program, increase capacity for our USDA program, and increase focus on our CalFresh program.
2) Develop and modify programs that focus on nutrition.
FARSB will continue to research and identify solutions that target the root causes of hunger. We believe the path "from hunger to health" requires access to nutritious food, and have a strategic plan to cultivate new relationships and expand existing relationships with donors of healthy, nutritious foods.
3) Build a sustainable business model.
FARSB is actively working to progress, expand, and modify marketing and donor/volunteer strategies to grow current support and diversify funding streams. This includes building a stronger direct mail strategy, actively engaging in public relations and media efforts, utilizing a reputable text-to-give/peer to peer platform, and strategically expanding the FARSB volunteer center to serve as a platform for converting volunteers into volunteer-donors. We will continue to develop and increase strategies that support growth and sustainability while actively focusing on fundraising and donor opportunities that are cost‐effective and revenue‐generating.
4) Become a favored nonprofit organization in the Inland Empire.
We will foster a culture of excellence by: A) providing a collaborative, educational, and rewarding experience for donors, community partners, and volunteers; and B) by supporting the personal and professional development of our staff. In this way, FARSB will become a preferred nonprofit organization in the region.
5) Cultivate and expand revenue streams.
We will continue to develop and improve strategies that support growth and sustainability, focusing on fundraising and donor opportunities that have proven to be cost-effective and successful at generating revenue.
6) Strengthen Board infrastructure and involvement.
We will continue to review and improve the Board recruitment and orientation process, develop succession planning, and develop innovative means of Board engagement and participation. These processes include Board self-assessments, annual reviews of FARSB's strategic plan, developing Board-led fundraising strategies and goals, and implementing strategic recruitment to build a Board that is demographically and professionally diverse.
What are the organization's capabilities for doing this?
Feeding America Riverside | San Bernardino (FARSB) has developed a purposeful plan to ending hunger in our communities. We are unyielding in our commitment to ensure that everyone throughout Riverside and San Bernardino counties has access to an adequate and nutritious food supply.
Our purposeful plan for the next 2 years is ambitious and aggressive ‐ aimed at sustaining the increased pace we experienced during the COVID‐19 pandemic and in pursuit of our mission of ending hunger in the Inland Empire. We have set our sights high while continuing our endeavor to be known as a mission‐driven organization that is compassionate, impactful and keeps the people we serve at the center of everything we do.
We believe that we are in a strong position to meet our goals of sustaining our efforts. We facilitate multiple programs throughout the Inland Empire to ensure that are positioned to meet the needs of various backgrounds and situations. These include our Community Partner Program, Cal Fresh Outreach Program, Homebound Emergency Relief Outreach (HERO), Military Veteran Program (MVP), Distributions in Partnership (DIP), and more!
FARSB is a member of the California Association of Food Banks, proudly holds the 2019 Guide Star Seal of Transparency, and is rated 100/100 on Finance & Accountability through the Charity Navigator Encompass Rating System.
What have they accomplished so far and what's next?
GRAB & GO SITES
When schools closed at the start of the COVID-19 pandemic, we were no longer able to host our farmer's market-style food distributions on school campuses. Quickly, we transitioned to Grab-N-Go-style food distributions in partnership with local school districts. This ensured that we could increase our 5 school markets to over 30 Grab-N-Go sites. These efforts have made a tremendous impact in our community and have become a permanent FARSB program.
DRIVE THRU DISTRUBUTIONS
We substituted our in-person visits made by our Community Partners with a drive-thru process in consideration of health and safety procedures. Our food bank accommodated community partners by ensuring orders were packaged and ready for pick up in an efficient and convenient manner for both staff and partners.
COMMUNITY PARTNER PROGRAM
FARSB works with over 250 community partners to ensure vulnerable families receive ongoing food assistance through their local pantries, shelters, soup kitchens, and community centers. These community partners pick up food directly from the FARSB warehouse and provide it at no cost to neighbors in need. Partners are vetted, site visits are performed, and partners are trained to ensure that food is being safely handled and ethically distributed.
HOMEBOUND EMERGENCY RELIEF OUTREACH (HERO)
During the onset of the COVID-19 pandemic, we launched the Home-bound Emergency Relief Outreach (HERO) program. Through HERO, FARSB staff and volunteers conduct food deliveries to home-bound neighbors. HERO has made deliveries to 7,511 homes in the Inland Empire since its during the FY21. FARSB responded to calls made by vulnerable recipients in remote areas as the high desert. Through the 'Where's FARSB' campaign launched in January 2021, deliveries were made to communities in need, some of which experiencing their first delivery of food assistance.
CAL FRESH OUTREACH PROGRAM
FARSB identifies and supports eligible low-income households with the complex application process for CalFresh in both English and Spanish. Application assistance helps families access EBT benefits in a friendly and safe environment. Over 1,000 CalFresh applications were successfully submitted during the FY 2020-2021.
MILITARY VETERAN PROGRAM (MVP)
FARSB annually hosts the Holidays for our Heroes program, where we provide turkeys, pies, and holiday meal essentials to thousands of local veterans before Thanksgiving. In addition to these holiday meals, FARSB provides regular year-round food assistance at veteran facilities in Beaumont, Moreno Valley, and Loma Linda. With the assistance of the state’s Food Box Program, FARSB successfully hosted 35 distributions during the year which resulted in serving 14,753 military families and/or veterans.
OTHER PROGRAMS
Summer Nutrition Markets
Healthcare Pantries
Distributions in Partnership (DIP)
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Learn more
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Feeding America Riverside | San Bernardino Counties
Board of directorsas of 07/12/2023
Jill McCormick
Kaiser Permanente
Term: 2021 - 2024
James Frame
Community Representative
Term: 2021 - 2024
Jill McCormick
Kaiser Permanente
Patrick Taber
Taber Company
Jason Brooks
KPMG US
Jeff Girod
University of California, Riverside
James Frame
Community Representative
Windsor Richmond
Anthem Blue Cross
Kurt Schwabe
University of California, Riverside
Sherri Anderson
Bank of America Merrill Lynch
Danielle Oehlman
Stater Bros. Charities
Chris Brown
Albertsons Companies
Tad Hove
California Baptist University
Todd Wingate
Wingate Foundation
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 02/07/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.