CANCER SUPPORT COMMUNITY LOS ANGELES

So That No One Faces Cancer Alone™

aka Cancer Support Community-Benjamin Center   |   Los Angeles, CA   |  www.cancersupportla.org

Mission

The mission of Cancer Support Community is to ensure that all people impacted by cancer are empowered by knowledge, strengthened by action, and sustained by community. All programs and services are provided at no cost to participants.

Ruling year info

1989

Chief Executive Officer

Julia Forth

Main address

1990 S. Bundy Dr. Ste. 100

Los Angeles, CA 90025 USA

Show more contact info

Formerly known as

The Wellness Community-West Los Angeles

EIN

33-0287070

NTEE code info

Cancer (G30)

Counseling Support Groups (F60)

Health Support Services (E60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

CSCLA aims to meet the onslaught in demand for our quality social and emotional support programs and services, including vulnerable populations including those of low-socioeconomic status, children, communities of color and LGBTQ. We are currently working to reduce barriers to participation so that vulnerable populations can access cancer care. In 2011, we moved to our current location in an effort to be alongside the Expo line and close to the 405 freeway. Yet today, our city has grown such that families living in under-resourced areas of Los Angeles cannot always easily access our support groups and other services due to illness. Although many attend support groups at our 1990 S. Bundy Drive location, public transportation can be challenging for those who are in treatment and dealing with the other stressors that go along with a cancer diagnosis. Other needs that we are working to address are: staff capacity, board development and ensuring that CSCLA is not a best kept secret.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Cancer Support Community Los Angeles

Founded in 1982 as The Wellness Community, the Cancer Support Community LA serves cancer patients and families--adults, teens and children--with a free of charge program of group support & counseling; healthy lifestyle classes; education; social activities; and Child, Teen & Family services.

Population(s) Served

Our empirically-supported presentations enable members to gain knowledge from leaders in oncology, integrative medicine, nutrition, and complementary modalities.

Population(s) Served

Physical activity can reduce stress, depression, and anxiety. We offer more than 20 healthy lifestyle classes per week including yoga, Qi Gong, and a robust mindfulness program.

Population(s) Served

We provide counseling and therapeutic activities for kids and teens impacted by cancer to connect, socialize, and have fun! Services are available for children and teens with cancer or impacted by cancer in the family.

Population(s) Served

A cancer diagnosis can lead to feelings of unwanted aloneness. Our social events provide an opportunity to connect with others in an unstructured and positive environment.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of unique website visitors

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of public events held to further mission

This metric is no longer tracked.
Totals By Year
Related Program

Educational Workshops

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

CSCLA on average conducts 60 public educational events to further its mission.

Number of people on the organization's email list

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

CSCLA email list is for people interested in all five pillars of our program: support groups and counseling; healthy lifestyle classes; education; social activities; and Child, Teen & Family programs.

Number of clients participating in support groups

This metric is no longer tracked.
Totals By Year
Related Program

Cancer Support Community Los Angeles

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Clients include patients and families at main site and partnerships throughout greater Los Angeles.

Number of therapy hours provided to clients

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric includes counseling, group support for families, patients and children at the main site and in greater Los Angeles, which is one aspect of CSC's 5-part program.

Number of clients who report a greater sense of purpose and improved overall wellness

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Twice yearly surveys are sent to CSCLA's participants; each year has seen an average of 88% of respondents who are "better able to handle distress" and "empowered to manage my illness".

Number of families served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

CSCLA serves, on average, 30% families/caregivers of total population of patients and families.

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Volunteers include Healthy Lifestyle instructors, educational speakers, BOD, general office and special events.

Number of donations made by board members

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

100% of CSCLA BOD members contribute.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Key organizational aims include increasing CSCLA's reach beyond 1990 South Bundy to meet the needs of the broader community. By creating a multi-tiered approach by partnering with the medical community through research and programs, and extending services into downtown, South LA and beyond, CSCLA will reach critical mass to prove impact. This model will be replicable and establish CSCLA as a leader in the Cancer Support national community. The Center will also increase its reach to children and youth as well as communities of color and under-served communities where there is limited access to high quality cancer care and recognized disparities in health services. CSCLA also aims to adapt its current location to utilize space in a more creative way; identify potential satellite locations that will allow it to co-locate with viable nonprofits in the LA Region providing services to those clients while widening its geographic reach; and explore an adjunct administrative office site co-located at a local hospital or health care facility. CSCLA also aims to build its BOD and staff and diversify fundraising revenue streams.

Key CSCLA's strategies include:
-- Hiring additional program staff to most effectively implement the program components;
-- Continue to build programs around collaborations with other organizations throughout the City and County;
-- Strengthen partnerships with hospitals, physicians and other health service providers thus opening the door to add CSCLA services to their portfolio; and
-- Educating local health care providers and policy makers on the economic benefits and value of psychosocial support.

Cancer Support Community Los Angeles (CSCLA) pioneered the use of psychosocial support by providing free services for people impacted by cancer, including patients and families, thus ensuring access to quality care for all and a sustainable model of community. Every aspect of CSCLA’s psychosocial program — support groups and counseling, healthy lifestyle classes, educational workshops, children, teen, and family programs, and social activities — is grounded in evidenced-based research that validates its effectiveness in diminishing distress and improving quality of life for people with cancer, their family members and caregivers. Today, the medical community considers psychosocial services integral to quality cancer care and we are the gold standard for that care.

Founded in 1982 by Harold Benjamin, Ph.D., Cancer Support Community Los Angeles (CSCLA) pioneered the use of psychosocial support by providing free services for people impacted by cancer, including patients and families, thus ensuring access to quality care for all and a sustainable model of community. CSC has now grown to be the largest cancer support organization worldwide and includes a global network of 175 locations that deliver more than $50 million in free of charge support services to cancer patients and families, incorporating partnerships and collaborations with hospitals, medical practices and community-based organizations. Through its strategic planning process, CSCLA aims to increase its reach beyond 1990 Bundy to meet the needs of the broader community. Our goal is to create a multi-tiered approach partnering with the medical community through research and programs, extending services into downtown, South LA and beyond, reaching critical mass to prove impact. CSCLA will lead the way in our National community while increasing our reach to children and youth as well as communities of color and underserved communities where there is limited access to high quality cancer care and recognized disparities in health services.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Case management notes, Community meetings/Town halls, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

CANCER SUPPORT COMMUNITY LOS ANGELES
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CANCER SUPPORT COMMUNITY LOS ANGELES

Board of directors
as of 3/13/2020
SOURCE: Self-reported by organization
Board chair

Ann Benjamin

Jeffrey Assaf

ICG Advisors, LLC

Ann Benjamin

Northstar Communication

Susan Dost

Sheridan In-Home Health Care

Mitch Golant

Pat Kennedy

Asia Pacific Land Ltd.

Carol Kurland

Jonathan Bluth

Intrepid Investment Bankers

Stephan Taylor

New York Life Insurance Company

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/14/2019

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data