Housing, Shelter

Serving People in Need, Inc.

A home is the starting place of hope and dreams...

aka SPIN   |   Costa Mesa, CA   |  www.spinoc.org

Mission

SPIN's mission is "Restoring Orange County's homeless families and individuals in crisis to housing and permanent self-sufficiency through SPIN's long-term, proven case management and support services."

Ruling year info

1994

Executive Director

Ms. Jean Wegener

Main address

151 Kalmus Drive #H-2

Costa Mesa, CA 92626 USA

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Formerly known as

Street People In Need

EIN

33-0329687

Cause area (NTEE code) info

Housing Expense Reduction Support, Rent Assistance (L82)

Homeless Services/Centers (P85)

Family Counseling, Marriage Counseling (P46)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

SPIN has, since its inception in 1987, worked to end family homelessness in Orange County, CA through the provision of move-in costs to housing, job development to increase income, budgeting skills, professional counseling and other support services which ensure clients are able to maintain their housing.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

GAPP Housing Program

GAPP, SPIN's housing program, provides three types of housing assistance: move-in costs to transitional housing and rapid rehousing, both of which also provide access to permanent housing and rental assistance.  GAPP's foundation is its case management, which focuses on creating individualized goals for each family including increasing family income, ability to maintain housing costs without assistance and creating a stable environment.

Population(s) Served
Homeless people
Families
Budget
$1,224,300

Street Services is run primarily by volunteers.  Each week they prepare approximately 350 sack meals which are taken out on the SPIN van to the streets of Orange County to where the homeless and low income gather and distributed along with warm blankets, jackets, rain ponchos, hygiene kits, referrals, etc.  When possible, the volunteers who man the van, remove the women and children from the street and let the SPIN office know the next day where they have been placed overnight so a follow-up can be done.  The Street Services program has been running continuously since 1987.  Volunteers shop for the food, prepare the food and distribute the food.  A small amount of coordination is done by a staff member at SPIN.

Population(s) Served
Homeless people
Families
Budget
$179,589

Where we work

Accreditations

United Way

United Way 2018

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people no longer living in unsafe or substandard housing as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth (0-19 years),Families,Parents

Related Program

GAPP Housing Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

SPIN housed 1185 homeless individuals in 2019 or 307 families (466 adults and 719 children)

Number of applications for housing received from targeted population

This metric is no longer tracked.
Totals By Year
Population(s) Served

K-12 (5-19 years),Adults,Families

Related Program

GAPP Housing Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of service recipients who are employed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Parents

Related Program

GAPP Housing Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of homeless participants engaged in housing services

This metric is no longer tracked.
Totals By Year
Population(s) Served

General/Unspecified,Infants to preschool (under age 5),Adults

Related Program

GAPP Housing Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of households that obtain/retain permanent housing for at least 6 months

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents (13-19 years),Adults,Families

Related Program

GAPP Housing Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth (0-19 years),Adults,Families

Related Program

GAPP Housing Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people no longer couch surfing or doubling up with others as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth (0-19 years),Adults,Families

Related Program

GAPP Housing Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Charting impact

SOURCE: Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

What is the organization aiming to accomplish?

SPIN intends to permanently reduce the number of Orange County's homeless and low income families through housing assistance and to impart to its clients the skills to maintain that housing. Independent studies have concluded that SPIN has a success rate of 92% in accomplishing these goals.

SPIN's strategies for accomplishing its goals are to 1. Hire another bi-lingual case manager to handle additional families (accomplished), 2. Hire a Director of Programs to oversee the growing number of clients and the increased scope of the housing program (on-going), 3) Forge significant partnerships with other organizations serving a similar population (accomplished), 4. Continue to build relationships with housing landlords/managers (on-going) and 5. Seek additional partners for support services that will benefit our clients and increase their chances of maintaining housing (continuing).

SPIN has hired two additional bi-lingual case managers to ensure clients receive the individualized attention and case plan that is essential to maintaining housing. In addition SPIN staff attends and participates in weekly regional meetings with other agencies to match homeless families to the most appropriate agency for housing, share new resources and to collect data, in order to provide more housing opportunities and reduce the number of homeless families in Orange County. <br/><br/>In 2017, SPIN was asked to be the housing partner with the Melinda Hoag Smith Center, the only resource center of its kind in the nation which is also attached to a hospital (Hoag Hospital, Newport Beach, CA). SPIN's office at the Center, which is SPIN's second location, enables the agency to reach more homeless families with children and connect them to housing and appropriate services. <br/>SPIN has strong grant support and event support that increased significantly from 2017-2018. And finally, SPIN is conservative in its goals, but we would note that we have a long history of not only meeting our goals, but exceeding them.

SPIN tracks its clients through a County-wide data base, which monitors housing, services, current client housing status, etc. for member agencies. SPIN also tracks its clients internally to ensure that clients are making progress in achieving their goals and receiving the services needed to achieve and maintain the goals of housing and self-sufficiency. Progress is analyzed weekly and any action that needs to be taken, in order to ensure success, is addressed immediately.

SPIN's fiscal year begins January 1st and ends December 31st. To date, SPIN has accomplished the following goals: 1) SPIN hired an additional bi-lingual case manager who began June 25, 2018; 2) SPIN is an active member of the Family Solutions Collaborative whose goal is to end family homelessness in Orange County by 2020. SPIN's Executive Director services on the Executive Committee and Fundraising Committee of the Collaborative, 3) SPIN has raised $54,000 in new grant monies since January 1, 2018 and is continuing to seek new sources of funding, 4) staff continue to advocate with landlords to expand the housing units available to our clients and 5) SPIN continues to work with the County of Orange to work on solutions to the increasing numbers of homeless in our County through its participation on various committees. <br/>Looking ahead, SPIN will continue its work with the Family Solutions Collaborative to ensure that by working together, the Collaborative is able to house more homeless families with children. All of the Collaborative's efforts are data driven. And finally, SPIN will be hiring a Director of Programs and Services to ensure we continue to successfully serve our homeless families, 92% of whom remain housed after our housing program ends.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is the organization collecting feedback?

    We regularly collect feedback through: paper surveys, case management notes.

  • How is the organization using feedback?

    We use feedback to: to identify and remedy poor client service experiences, to identify bright spots and enhance positive service experiences, to make fundamental changes to our programs and/or operations, to strengthen relationships with the people we serve.

  • With whom is the organization sharing feedback?

    We share feedback with: our staff, our board, our funders, our community partners.

  • What challenges does the organization face when collecting feedback?

    It is difficult to: we don't have any major challenges to collecting feedback.

  • What significant change resulted from feedback

    Determining best practice at the point of collection for program related documents from the client resulted in a more streamlined approach and ease of process for the people we serve.

Financials

Serving People in Need, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Serving People in Need, Inc.

Board of directors
as of 4/6/2020
SOURCE: Self-reported by organization
Board co-chair

Mr. Charlie Granville

Granville Executive Consulting

Term: 2019 - 2019


Board co-chair

Mr. Al DeGrassi

Pacific Premier Bancorp, Inc.

Term: 2019 - 2019

Mary Lou Shattuck

No Affiliation

Danni Remington Smithson

California United Bank

Rachel Owens

Succession Strategies

Charlie Granville

Capita

Christine Weiner

Estate Planner

Richard Crawford

Michael DuBryne

Maureen Flanagan

Joe Heffington

Al DeGrassi

Plaza Bank

Kenneth A. Ryder

Garrett, DeFrinza, Stiepe,l Ryder LLP

Curtis Scheetz

Total Environmental Management, Inc.

Joyce Takeda

Water Techniques

Michael Gilmore

EMCOR Group, Inc.

Kathleen Domagala

MERCK

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 04/06/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not Transgender (Cisgender)
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

We do not display disability information for organizations with fewer than 15 staff.

Keywords

Homeless Housing Assistance, Street Services for the Indigent, single-parent families, domestic violence, female head-of-household