Human Services

South County Outreach

End Hunger. House Hope.

Irvine, CA

Mission

Preventing Hunger and Homelessness by Helping People Help Themselves.

Ruling Year

1993

Principal Officer

Ms. Lara Fisher

Main Address

7 Whatney Ste. B

Irvine, CA 92618 USA

Formerly Known As

Saddleback Community Outreach

Keywords

South County Outreach, hunger, homeless, food pantry, transitional housing, rapid rehousing, rental assistance, utility assistance, underemployed, unemployed, local

EIN

33-0330233

 Number

4022431450

Cause Area (NTEE Code)

Homeless Services/Centers (P85)

Food Banks, Food Pantries (K31)

Low-Cost Temporary Housing (includes Youth Hostels) (L40)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2018, 2017 and 2016.
Register now

Social Media

Programs + Results

What we aim to solve

Currently there are 65,000 households in Orange County living below the poverty level. Their choices are limited due to their socio-economic status. South County Outreach is a safety-net resource for low-income residents in south Orange County. As a community leader, South County Outreach developed programs to address the needs of Orange County’s most vulnerable residents. The agency owns 17 condominiums that are dedicated to helping homeless families. Rapid Rehousing and Affordable Housing programs became a part of the agency’s Homeless Prevention Continuum in 2014, Rental and Utility assistance continue to prevent eviction and disconnection, and the Food Pantry provides free food to nearly 6,000 individuals annually. Addtionally, we recongnize the need to workforce development among its clients and offers free computer classes in the Computer Learning Lab, sponsored by Cox Communications, for unemployed and underemployed residents seeking financial stability and self-sufficiency.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Housing Program

Food Pantry

Homeless Prevention Program - Rental & Utility Assistance

Computer Learning Lab/Cox Tech Center

Rapid Rehousing

Where we work

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of children served

TOTALS BY YEAR
Population(s) served

General/Unspecified

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context notes

This is the total number of unduplicated minor clients served each year through our spectrum of hunger and homeless prevention programs.

Average number of service recipients per month

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people,

Homeless people

Related program

Food Pantry

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context notes

This is the approximate number of clients served monthly in our Client's Choice food pantry.

Total pounds of food received annually

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people,

Homeless people

Related program

Food Pantry

Type of Metric

Input - describing resources we use

Direction of Success

Decreasing

Context notes

This is the total pounds of food received each year from Community Food Drives and Grocery Rescue.

Number of seniors/older adults served annually

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Aging, elderly, senior citizens,

Economically disadvantaged, low-income, and poor people

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of volunteers

TOTALS BY YEAR
Population(s) served

General/Unspecified

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context notes

This is the total number of volunteers who donate their time to South County Outreach each year. In addition to this total, the agency has a team of approximately 250 regular, weekly volunteers.

Number of homeless families served in the Transitional & Affordable Housing Program.

TOTALS BY YEAR
Population(s) served

Children and youth (0-19 years),

Families,

Homeless people

Related program

Housing Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of households who avoided eviction or disconnection of essential utility through the Rental & Utility Assistance Program.

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people

Related program

Homeless Prevention Program - Rental & Utility Assistance

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

South County Outreach Board of Directors and staff recently revisited the principles and beliefs that guide our work. Our work must be meaningful to the people we help, the people who support us, the people who volunteer, and the people who are employed at South County Outreach. We reached a consensus on five core values that will help us advance our mission of ending hunger and homelessness by helping people help themselves. These values include: compassion, fostering health, innovation, collaboration, and accountability.

Compassion: approach our work with empathy, understanding, and respect for the diverse communities we serve. Fostering Health: we want all Orange County residents to have access to healthy food and housing because good nutrition and a safe dwelling are essential for good health. Innovation: we are flexible and responsive to the changing needs of the community. We lead by finding creative ways to prevent and end homelessness and hunger. Collaboration: we know we cannot end these issues alone. We succeed in partnerships with others and strive to include a rich tapestry of voices in our work. Accountability: deliver outstanding service and high quality programs, effectively and efficiently. We steward our resources with integrity and transparency. Prevention & Intervention: The intent of prevention is to stop something from happening. The worse effects of what one is trying to prevent, the more important it is to develop effective prevention strategies. Prevention is at the center of all long-term strategies to eliminate homelessness and poverty. To help prevent new generations from entering a life of poverty and homelessness, particular efforts will be made to reduce first-time homelessness with a prioritization on low-income families with childrenages 0 to 5, and low-income seniors aged 70+. Homelessness and Poverty Prevention: At its root, poverty - regardless of reason - is the determinant of homelessness and hunger. We will continue to work to increase availability and access to coordinated, supportive housing, quality food options, and eviction prevention services. Prevention strategy: Equitable access to funds Provides equitable access to prevention, diversion, and intervention service and financial support, while reducing inequities to maintaining housing. Identify flexible funding to address critical barriers to stabilization.

South County Outreach has 12 total staff (part-time, full-time, and contract) and relies heavily on our very dedicated team of approximately 250 regularly scheduled, weekly volunteers. South County Outreach aims to reach more residents in need year-over-year and streamline its effectiveness through regular employee and volunteer training, increased fundraising efforts, and effective outreach to community members who may not be aware of our services.

Project evaluation is a crucial and ongoing component of the South County Outreach Hunger and Homeless Prevention Programs. Program success is consistently analyzed through staff/volunteer feedback, client feedback, discussions at weekly staff meetings, and in response to requirements and inquiries from foundation, corporate, individual and government funders. Along with client demographics, both quantitative and qualitative data is collected. Quantitative data includes amount distributed, number of disadvantaged parents and children receiving assistance, and number of calls/emails received requesting assistance. Qualitative data includes documentation of need for assistance, feedback from participants and South County Outreach staff/volunteers, outside referrals given, and client responses to staff inquiries seeking to help them ultimately achieve self-sufficiency. The CEO, Director of Homeless Prevention, Finance Manager, Grants Manager, and Program Volunteers all participate in the evaluation process throughout the year. In 2018, South County Outreach upgraded our database software to Salesforce so that we can further analyze the information collected and increase the efficiency and effectiveness of our programs. Quarterly surveys of Food Pantry clients, either by targeted demographic (i.e. seniors), or all program participants, will provide additional information to include in regular evaluations.

Accomplishments: In 2019, South County Outreach provided a total of more than 31,000 services to nearly 6,000 clients in need. These services included transitional housing, case management, rental or utility assistance to prevent eviction or disconnection of services, and free, wholesome foods from our Food Pantry. Our clients include families with minor children, single-parent households, female head-of-households, seniors living on a fixed income, disabled persons, veterans, unemployed or underemployed, and literally homeless individuals and families. Anticipated Program outcomes for the 2020 program year: 1. Assist a minimum of 6,000 low-income and at-risk residents with free food from the South County Outreach Food Pantry and reduce hunger and food insecurity in their households. 2. Provide case management services including a realistic budget, resources, and referrals to a minimum of 300 individuals in order to move them toward financial stability. 3. Collect and distribute 800,000 pounds of food during the 2020 calendar year including fresh produce, lean meat, dairy and whole grain breads in order to alleviate hunger and provide healthy options to south Orange County residents in need.

External Reviews

Financials

South County Outreach

Need more info on this nonprofit?

Need more info on this nonprofit?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

See what's included

Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

See what's included

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

Yes

Organizational Demographics

Who works and leads organizations that serve our diverse communities? This organization has voluntarily shared information to answer this important question and to support sector-wide learning. GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

SOURCE: Self-reported; last updated 03/31/2020

Leadership

The organization's leader identifies as:

Gender Identity
Female, Not Transgender (Cisgender)

Race & Ethnicity

No data

Gender Identity

No data

Sexual Orientation

No data

Disability

No data