Hannah's Family Center
Strong Families, Thriving Children, Healthy Communities
Programs and results
What we aim to solve
Half of American’s children will witness the breakup of their parents and throughout San Diego County, many children are struggling because of parental conflict, separation and divorce. High conflict between parents can cause harm to a child's social, emotional and cognitive development. For families involved with Family Court, they find themselves immersed in a system that is adversarial, not collaborative, so these children are frequently immersed in family turmoil and crisis, for months and sometimes years. Without intervention and support, the stress and trauma of parental conflict and family breakup can lead to long term health problems for children. Hannah's Family Center believes the best gift parents can give their children is a peaceful, loving relationship with each parent, whether they live together or apart. This foundation enables children to have the best opportunity to realize their full potential and become healthy, contributing members of society.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Supervised Visitation
This program serves parents who have a court order requiring professional supervision during parenting time with their child(ren). 100% of the interaction between parent and child is monitored by a trained professional. Hannah's House offers both agency-based visitation services where the visits begin and end at the agency, and community-based services where the visits begin and end at a public location. By law, both custodial and non-custodial parents complete a required orientation process to familiarize them with the rules of the process.Supervised visitation accounts for 60-65% of Hannah's House service delivery. Families who receive this service utilize the program anywhere between 3-18 months. Once these clients are scheduled to return to court for a review hearing they receive a formal written report for the Family Court judge that provided the information needed to make decisions about an ongoing plan for the family in terms of custody and visitation.
Supervised Exchanges
Supervised Child Exchange is provided to parents who are required to have, or would like to have, a neutral and safe place to transfer the child/ren between Mom's house and Dad's house. Only the actual transfer of the child from one parent to another is monitored by the trained professional during a supervised exchange. Section 5.20 of the California Rules of Court which details the guidelines for Supervised Visitation Monitors does not apply to supervised exchanges but is recommended to be used as a guide in providing the service.
Transitions Family Program
The Transitions Program was created to offer comprehensive therapeutic services to assist family members of all ages and needs to make successful transitions when facing challenging changes in the family. Services include individual, child, couples and family therapy; Family Substance Use Clinic, domestic violence services, Therapeutic Structured Parent-Child Time; parenting and co-parenting classes and coaching; anger management/emotional regulation classes and more.
Where we work
Awards
Barbara Christensen Heart of San Diego 2014
St. Germaine Children's Charity
Affiliations & memberships
Supervised Visitation Network - Worldwide 2008
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients with active restraining orders against their co-parent.
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Men and boys, Parents
Related Program
Supervised Visitation
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Average number of service recipients per month
This metric is no longer tracked.Totals By Year
Population(s) Served
Parents
Related Program
Transitions Family Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of service recipients who have no past substance abuse
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Men and boys, Parents
Related Program
Supervised Visitation
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of youth and families for whom the treatment and support plan is implemented as specified by the therapist
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Parents
Related Program
Transitions Family Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Hours of supervised visitation provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Economically disadvantaged people
Related Program
Supervised Visitation
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of families who report that service and support staff/providers are available and capable of meeting family needs
This metric is no longer tracked.Totals By Year
Related Program
Supervised Visitation
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
We conduct interviews, and administer questionnaires to a representative sample of our parents.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goal is to create a more prosperous and peaceful community, one family at a time
Increase the number of San Diego families that stay intact by supporting and coaching parents through couples and parenting challenges
Increase the use of cooperative co-parenting between parents, whether they live together or apart.
Build resilience in children in order to prevent long term harm to children's social, emotional and cognitive development
Ensure that all children, especially those who experience family break-up, have the foundation of a healthy, peaceful relationship with both parents.
Prevent estrangement or alienation in parent-child relationships following the break-up of the family.
Reduce family trauma during the break-up of the family.
What are the organization's key strategies for making this happen?
Teach essential co-parenting skills to parents, whether they live together or apart
Provide accessible and affordable wrap-around services to families in transition in a safe, secure and child-welcoming environment.
Create peaceful solutions to family conflict in a research-to-practice setting.
Train and engage a highly trained professional staff (in particular, Family Court expertise), to deliver critical services designed to reduce the mental, behavioral and social problems that frequently arise during the difficult transition of family breakup.
What are the organization's capabilities for doing this?
Founded in 1988, Hannah's Family Center (HFC) is an exceptional and respected community service organization providing powerful solutions to key issues facing children and families going through separation and breakup. Our goal is to build resilient families and ensure that children have the foundation of a healthy, safe relationship with each of their parents. In the past 32 years, we have served over 23,000 families and provided over 268,000 hours of warm, peaceful child-parent family time. We know that family functioning improves when all members of a family participate in multiple services and skill-building classes. We equip parents with the skills necessary to navigate and resolve the difficult issues that arise before, during and after family breakup. For families involved in Family Court, HFC fills a critical gap because there is no government funding for these families. We provide affordable services and research-to-practice programs that teach parents to co-parent peacefully and make the transition from one unhappy home to two happy homes. By preventing future mental, emotional and cognitive issues in children, we help to ease the economic and mental health toll on society and taxpayers.
Hannah's Family Center is a San Diego Live Well Partner, and has a working collaboration with the Global Supervised Visitation Network and the Price Philanthropies City Heights programs.
We have received repeat financial support from multiple San Diego foundations to move toward our goal of a more integrated service delivery program for low income and very low income Family Court parents and their children. We anticipate that this support will continue and, in fact, expand in the coming years. Not only do we receive consistent financial contributions from local foundations but have groups dedicated to completing large volunteer projects in the facility.
What have they accomplished so far and what's next?
Here are some of the results and progress we have made with families over the past year:
91% of children served are reported to have improved self-esteem and coping skills
87% of our parents report a reduction in conflict
85% of adults served report a decrease in day-to-day stress experienced
78% of our parents report an improvement in co-parenting skills
Financial stability continues to be our primary goal yet to be reached.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Hannah's Family Center
Board of directorsas of 06/11/2021
Ms. Stephanie McGinty
3D Systems Organization
Term: 2019 - 2022
David Storch
VizExplorer
Josh Maher
Maher Capital
Marilyn Howe
Citi
Daniel Torres
Classy
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data