Programs and results
What we aim to solve
Many in Southern California still live in poverty. For small business owners, this means there is less income available to invest in a business and many are unable to build wealth and financial assets. A small business venture gives owners the opportunity to increase their financial security, boost their income and add flexibility to their work schedule. Accessity's transformational approach to helping small businesses creates positive social and economic change. In addition, without access to capital from banks, an increasing number of small businesses are turning to online lenders. Many who have borrowed from online lenders report to Accessity that confusing fees and rates led to high monthly payments and predatory debt cycles. Borrowers may lack financial literacy needed for success, and Accessity's program directly serves those negatively impacted by predatory financing products.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Microlending Program
Accessity provides business support and microloans ranging from $300 to $100,000 to startup and existing business owners in Southern California (San Diego, Los Angeles, Orange, Imperial, San Bernardino, and Riverside counties).
Where we work
Accreditations
Community Development Financial Institutions Fund of the U.S. Department of the Treasury - Community Development Entity Certification (Annual) 2014
Awards
Four Star Rating 2013
Charity Navigator
"Dealmaker of the Year" Award 2013
Point Loma Nazarene University
2013 Financial Services Champion of the Year Award 2013
Small Business Association
Problem Solver Award 2013
San Diego Entrepreneur Day
Advance! San Diego Fast Pitch Third Place Winner 2012
Social Venture Partners
Top 10 Microfinance Companies 2011
CNN Money
Outstanding Performance in Community Development Lending Award 2010
CA Economic Development Lending Initiative and CA Resources and Training
President's Small Business Award 2010
Urban League of San Diego
Elizabeth Schott - Financial Services Champion 2016
SBA
Advocacy Award 2017
SBA San Diego District Office
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Total dollar amount of loans issued
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Ethnic and racial groups, Economically disadvantaged people
Related Program
Microlending Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of jobs created and maintained
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Ethnic and racial groups, Economically disadvantaged people
Related Program
Microlending Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Accessity has goals to continue as the leading mission-based lender in Southern California, improving its efficiency to increase the number of small business owners served with direct financing and business training. In addition, the organization's goals include increased work to track impact statistics, increasing efficiency through technology platforms, diversifying products to serve niche entrepreneurial markets, increasing grassroots marketing to underserved small business owners, and offering in-depth technical assistance to borrowers through unique partnerships.
Overall, Accessity seeks to attract and garner support for its programs by generating more public awareness surrounding local microfinance activities, while boosting donor confidence as the program expands to serve additional community members.
Accessing capital is one of the biggest obstacles faced by small business owners. Capital may be out of reach due to lack of or damaged credit histories, limited financial literacy, short operating histories, and language and cultural barriers. These issues can often be related to or compounded by the income level, ethnicity, race, and/or gender of the business owner, as these factors have historically been linked to lower rates of approval by traditional lenders. Accessity aims to address these gaps in access, and 89% of our active clients are low- to moderate-income, minority, or female business owners.
What are the organization's key strategies for making this happen?
Accessity's program works with borrowers to deliver individualized creative solutions tailored to their needs and offers one-on-one assistance services to improve financial health and business acumen. With loans ranging from $300 to $100,000, Accessity provides business owners access to flexible loans to start or expand a business that is underserved by the traditional lending market.
Accessity has found that the most effective way to help borrowers develop their business skills, while mitigating losses, is to offer individualized training on an as-needed basis by our staff or partner organizations. Staff assesses the needs of each borrower and appropriately matches them with an opportunity to increase their knowledge. Accessity partners directly with the Small Business Development Centers (SBDCs), SCORE, and Women's Business Centers to connect small businesses with additional mentoring and coaching.
What are the organization's capabilities for doing this?
Our staff of approximately 30 come from a diverse set of populations, therefore adding to the understanding of local community needs. Accessity's leadership team has over 80 years of aggregate relevant experience. Accessity’s CEO, Elizabeth Schott, who has been with Accessity since 2004, has 20 years of experience managing and executing on strategies for small businesses and nonprofits to meet their goals. Javier Islas has been with Accessity since 2010 as CFO, and oversees the finance and accounting of the organization. Director of Strategic Initiatives Valery Belloso has been with Accessity since 2006 and is an expert in lending, education, and business development. Accessity's Chief Credit & Operating Officer Robert Lopez re-joined Accessity in July 2018 after previously working for the organization from 2008 to 2014 and is responsible for lending staff supervision and training, program development, underwriting, loan portfolio quality, compliance management, loss mitigation and recovery, and operational efficiency. Mar Diteos Rendon joined Accessity in 2022 as the Chief Business Development Officer. Mar works to identify and lead initiatives for the organization’s growth/brand and oversees the organization’s business development and marketing teams. Based in Los Angeles, Mar brings more than 15 years of experience, focused on growth, strategy, finance, business development, and entrepreneurship.
What have they accomplished so far and what's next?
Since its inception in 1994, Accessity has disbursed approximately $70 million through more than 5,550 loans so that small businesses can start, maintain, and grow operations. To continue to serve more of Southern California's entrepreneurs, the organization developed a strategic set of directions focused on efficient growth to meet the continued demand for service. Accessity serves the Southern California region of San Diego, Los Angeles, Orange, Riverside, San Bernardino, and Imperial counties. Accessity has identified a pressing need for services in Southern California and will address this critical need by offering loans from $300 to $100,000 and business training for entrepreneurs. Through access to capital and ongoing education, business owners have the chance to build credit, boost household income and make lasting economic contributions to their communities.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
Who are the people you serve with your mission?
Accessity provides access to capital to a very diverse group of entrepreneurs, and 89% of our active clients are low- to moderate-income, minority, or female business owners. Accessity serves a variety of small businesses, including contractors, trucking and distribution, family restaurants, and locally based e-commerce retailers. They may be startups, existing, or growing ventures. Accessity provides capital to small businesses that cannot access traditional financing options. Our clients have experienced gaps in access to traditional financing for a variety of reasons including short operating histories, low-income levels, past credit challenges, and cultural and language barriers.
-
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Constituent (client or resident, etc.) advisory committees, Phone surveys,
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
-
What significant change resulted from feedback?
Accessity, formerly known as Accion serving Southern California, recently updated its name and brand. Throughout the process, focus groups of diverse small business owners provided feedback on Accessity’s name, logo, website design, color palette, and other factors related to the branding of the nonprofit. The goal of these focus groups was to ensure that the organization’s brand was approachable and inviting to entrepreneurs of a wide array of backgrounds. This guidance also resulted in additional focused messaging in Accessity’s communications about efforts to increase diversity, equity, and inclusion in the small business communities served.
-
With whom is the organization sharing feedback?
Our staff, Our board, Our funders, Our community partners,
-
How has asking for feedback from the people you serve changed your relationship?
Feedback from the entrepreneurs Accessity serves has created more active participants in both our programming as well as the direction and growth of the organization. Feedback guides the organization’s choices, use of resources, policies, and procedures to better align with the needs of small business owners. This participation has strengthened the relationship between staff and the participants of the program.
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,
-
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time,
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Accessity
Board of directorsas of 02/16/2023
Gordon Boerner
U.S. Bank
Term: 2022 - 2025
Gordon Boerner
U.S. Bank
Sean Carpenter
William Lynch
The William D. Lynch Foundation
Mark Emch
Stacey Kartchner
Attorney at Law
Gene Louie
Joon Han
Better San Diego
Stephen Friedman
Pacific Premier Bank
Victor Nava
Gafcon
Alex Rodriguez
Enterprise Bank
Victor A. Vilaplana
Attorney at Law
Lydia Huard
Wells Fargo Home Mortgage
Chikako Tyler
California & Bank Trust
Michael Fletcher
Comerica Bank
Stacie East
Entomological Society of America
Carlos Muñoz
U.S. Bank
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 02/15/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.