Laura's House

Inspiring Hope, Empowering Change to End Domestic Violence

Aliso Viejo, CA   |


Changing social beliefs, attitudes and the behaviors that perpetuate domestic violence while creating a safe space in which to empower individuals and families affected by abuse.

Notes from the nonprofit

We have included our most Current Audited Financials 2021 under 'Other Documents' for review.

Ruling year info


Principal Officer

Mrs Margaret R. Bayston

Main address

33 Journey, Ste. 150

Aliso Viejo, CA 92656 USA

Show more contact info



NTEE code info

Family Violence Shelters and Services (P43)

Temporary Shelter For the Homeless (L41)

Hot Line, Crisis Intervention (F40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Laura's House is working to address essential domestic violence and teen dating abuse education and prevention methods in addition to intervention strategies. We are also working to decrease the obstacle of transportation by aiming to provide the first 15,000-18,000 sq ft non-residential center in South Orange County to provide domestic violence supportive programming as well as complementary services and wellness under one roof.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

24-Hour Crisis Hotline

Providing immediate crisis intervention and assistance to domestic violence victims through 24-hour telephone response. In 2022, 3,440 callers were assisted through 4,725 hotline calls.

Population(s) Served
Victims of crime and abuse

Providing up to 45 days of shelter, food and clothing, case management, individual and family counseling, life-skills training, and legal and social services advocacy to women and their children who are fleeing family violence and would otherwise become homeless and the Transitional Living Program providing housing and support services for 6-12 months to help them remain independent, maintain economic self-sufficiency and be free of violence.

Population(s) Served
Homeless people
Victims of crime and abuse

Offering those who are in need of non-residential assistance offering individual and group counseling, educational workshops case management, social services referrals, housing assistance, and legal advocacy services to receive the necessary support and skills to resolve, educate, empower and heal from the effects of domestic violence.

Population(s) Served

Providing a safe and nurturing environment for children who are affected by domestic violence to obtain therapeutic assistance, education and support to heal from their experiences, located at both our Counseling and Resource Center (Aliso Viejo), Domestic Violence Advocacy Center (Garden Grove) and our Emergency Shelter.

Population(s) Served
Victims of crime and abuse

Educating adults and community members, our 40-Hour Domestic Advocate State Certified Training Program (offered 3 times per year), and our Community Engagement program and Speakers’ Bureau.  In response to identifying teen dating violence correlating with domestic violence, our agency designed the Healthy Emotions & Attitudes in Relationships Today (H.E.A.R.T) Program, an interactive workshop program held in schools, detention facilities, community youth facilities to educate youth on teen dating and domestic violence issues and provide tools for them to build healthy relationship skills to end the multi-generational cycle of violence. Also through our teen website, youth can complete a pledge card indicating their long-term commitment to be a teen dating violence prevention advocate, through our Heart Chat line platform, IM and text.

Population(s) Served
Victims of crime and abuse
Economically disadvantaged people

Where we work


Charity Navigator 2016


Affiliations & memberships

OC Partnership 1998

Orange County Funders Roundtable 2007

United Way Member Agency 1995

One OC 2020

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Domestic violence is a pervasive social and health problem and its impact includes physical and psychological trauma, isolation from family and friends, harm to children witnessing or experiencing violence in their homes, homelessness, reduced employability and lost work productivity, substance abuse, and a host of other physical and mental health issues. Domestic violence crosses all geographic and socioeconomic boundaries and involves all communities. While the exact number of victims is impossible to determine, it is estimated that well over 250,000 women and children are directly affected by domestic violence in Orange County alone and that this number continues to increase. The 2013 Orange County Community Indicators Report documents that 11,003 domestic violence-related calls were received by law enforcement agencies in 2010, a 6% increase from the previous year. As the majority of domestic violence victims are low-income women and children who have limited or no financial resources and access to support services, and in these economically challenging times, the need for Laura's House is greater than ever before as many government and social services programs addressing domestic violence have been curtailed or eliminated.

Laura's House has adopted a 2018-2023 Strategic Plan to support its vision to be the most respected resource and authority for the prevention and response to domestic violence issues. The organization is focusing its efforts in four core areas to build and strengthen its ability to best serve its clients and the community: Program Optimization and Expansion (ensuring that the quality of services provided remains at a consistently high standard of care to an expanded population); Fundraising and Endowment Programs (strengthening the donor base through a diverse range of funding sources and establish an endowment program to ensure the sustainability of the organization); Public Relations, Name Recognition and Branding (building the visibility and reputation of Laura's House as a leading service provider and community resource); and further expansion Project for an Advocacy Center (expanding on our current Counseling & Resource Center model in addition to further development of our Prevention and Education program). These efforts will assist Laura's House in maintaining and improving its capacity as a leader in domestic violence services and programs, regionally and nationally.

Laura's House successfully provides a comprehensive and effective range of accessible programs and services that address the issue of domestic violence and promote community health and safety, including an Emergency Shelter, a Counseling and Resource Center, Children's Therapeutic Programs, a Transitional Living Center, and Community Outreach Programs. Over the past 22 years, Laura's House has provided shelter and support services to more than 4,596 abused men, women and children and 24-hour crisis intervention, counseling, life skills education, and legal assistance to over 51,740 persons, demonstrating our success and effectiveness as the best organization to provide this program in Orange County. In 2015, we provided direct services to 3,789 persons and 21,732 attended our outreach and community education events. The organization's budget for 2016 is $3,522,662 and the 62-member staff is comprised of dedicated personnel with strong educational credentials and extensive experience in domestic violence and social service programs.

Laura's House has successfully implemented our Strategic Plan for 2012-2017 and is currently in the Board approval process for the newest 5 year Strategic Plan. The agency was successful in launching a pilot legal advocacy program in North Orange County, in close proximity to the Lamoreaux Justice Center in Garden Grove. Due to the significant increase in clients served, Laura's House opened an office in Garden Grove in December 2015, naming it the Laura's House Domestic Violence Advocacy Center.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?


Laura's House

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The people, governance practices, and partners that make the organization tick.


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Connect with nonprofit leaders


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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Laura's House

Board of directors
as of 06/12/2023
SOURCE: Self-reported by organization
Board chair

Sheriff Donald Barnes

Orange County Sheriff's Department

Term: 2021 - 2023

Wayne Pinnell

Haskell & White, LLP

Laura Khouri

Western National Property Management

Mike James

Integrated Law and Justice Agency of Orange County

Kerri Strunk

Hittelman Strunk Law Group

Casey Willis

Community Volunteer

Richard Umphrey III.

Merrill Lynch

Donald Barnes

Orange County Sheriff

Dan Weeks

MUFG Bank (Treasurer

Al Valdez

UCI School of Social Science

Jorge Cisneros

Anaheim Police Department

Linda Lam

Aviso Legal Group, LLP

Kellie Kremer

Haskell & White LLP

Michele Assayag

Snell & Wilmer

Patricia Bucklen

Community Volunteer

Bethanie Feldman Moriarty

Community Volunteer

Charlotte Gadbois

Sloane Street Jewelry

Christina Robbins

Community Volunteer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/9/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data


No data