Townspeople
Housing San Diego's homeless since 1984
Programs and results
What we aim to solve
Our purpose is to leverage housing as a foundation to address an array of health, homelessness, economic and other social concerns one family at a time. At Townspeople, we focus on helping some of the most vulnerable and under-served people in San Diego— the chronically homeless, particularly those living with HIV/AIDS, mental illness, or other special needs. A person living with a compromised immune system who does not have a safe and clean place to live, has very little chance at getting control of their infection and living a healthier life. Not only do we provide housing, but we work with each resident to create an Individual Service Program, allowing us to provide wrap around services most effectively. The ultimate goal is to support each individual and family to help them transition into self-sufficiency with all the tools they need to feel strong, confident, happy, and healthy.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Residential Supportive Services
This program focuses on individuals/families who reside in Townspeople owned and managed properties. This program includes case management, providing residents with essentials for living including basic needs such as bed linens, blankets, cleaning supplies. We offer referrals and assistance in job training, financial education and other social services.
Community Housing Development
Townspeople acquires, rehabs and operates affordable housing apartment complexes in San Diego. Townspeople operates 66 affordable housing units over three complexes. Not only does our housing program provide needed affordable apartments for low-income people it is also engaged in assisting the City of San Diego in neighborhood revitalization.
Emergency Housing Assistance
This program is funded by US HUD and the HOPWA program. It is designed to help low income people living with HIV/AIDS avoid eviction or foreclosure. This assistance is available for up to 21 weeks. It must be accessed through a case manager who will guide clients on issues of eligibility screening. Townspeople disburses the funds and will track clients' progress
Where we work
Awards
Best Housing Project 2011
San Diego Housing Federation
Top 40 Nonprofit Agencies 2010
San Diego Business Journal
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of people no longer living in unsafe or substandard housing as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people, Economically disadvantaged people, People with HIV/AIDS
Related Program
Residential Supportive Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Townspeople operates 118 units of affordable housing that serve individuals and families with low incomes who are living with HIV/AIDS as well as those who have or are experiencing homelessness.
Number of homeless participants engaged in housing services
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
Residential Supportive Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Although Townspeople owns and operates 66 units of affordable housing they provide supportive services to individuals living in offsite subsidized housing.
Number of households that obtain/retain permanent housing for at least 6 months
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Townspeople has maintained a residential stability rate of 85% with its residents retaining their permanent housing for one year or more.
Number of personal development plans in place
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
Residential Supportive Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Townspeople completes assessments and case plans (personal development) on each client and updates these plans at a minimum of semi-annually.
Number of people using homeless shelters per week
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
Emergency Housing Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Townspeople provides temporary housing as a bridge to more stable housing to more than 60 homeless individuals per year.
Number of children and youth who have received access to stable housing
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Residential Supportive Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Our housing services not only extend to individuals but family and children as well. We even house a Computer Lab and small After School Program on one of our properties.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our mission is to provide access for low-income people, especially those living with HIV/AIDS, mental illness, or other special needs, to affordable housing and other human services. The goals of the organization are to:
* provide access to affordable housing to previously homeless individuals and families
* provide case management and access to comprehensive supportive services tailored to meet the needs of the individual or family
* assist the client in achieving residential stability and quality of life
What are the organization's key strategies for making this happen?
Tenants of Townspeople live in a community with full access to services that will meet their specific needs, while encouraging independence and growth. Townspeople offers different levels of support, depending on the service needs of the individual or family. Services are offered through a coordinated effort among the owner, property management staff, on-site service staff, case managers and the tenants themselves – ensuring a healthy living environment for all tenants.
The overall philosophy of service delivery is focused on helping tenants to maximize their ability to live independently. The service philosophy of both Townspeople and its service delivery partners is based on providing compassionate, individualized, voluntary services designed to help tenants meet their own goals for self-sufficiency and self-determination.
What are the organization's capabilities for doing this?
Townspeople is proud of its thirty-three year history of providing housing and services to those in our community most in need and most vulnerable. This rich history has allowed us to develop the internal expertise and capacity to provide services to individuals with complex, multi-layered needs. Additionally, this history has helped to establish a wealth of knowledge about the resources available in the community to augment services Townspeople can provide. We have developed mutually beneficial, cooperative relationships with like-minded organizations with complimentary missions. The work of Townspeople staff, combined with these community resources will result in Vista del Puente clients having access to services tailored to meet their individual needs culminating in residential stability and quality of life. Townspeople's capability to accomplish its goals is further demonstrated by the fact that in recent years, Townspeople has been awarded and successfully fulfilled contracts by the County of San Diego, Department of Housing and Community Development for Housing Opportunities for People With AIDS (HOPWA) to provide Short Term Rental, Mortgage and Utilities assistance (STRMU), Information & Referral Services, Emergency Housing, Supportive Housing Services/Case Management and Housing Operations Support. Additionally, Townspeople was awarded a sub-contract with the San Diego Housing Commission for the Homeless Prevention and Rapid Re- Housing Program (HPRP). Further funding contracts and services include Supportive Housing Program funds from the State of California, Department of Housing and Community Services, Permanent Supportive Housing funds (36 units) from the Housing Commission and the County of San Diego. Townspeople also administers and provides information on 9 Section 8 Project Based Vouchers, and other rental subsidy contracts and/or vouchers and their eligibility and waiting list requirements.
What have they accomplished so far and what's next?
Townspeople has become one of the premier owners, developers, property managers and service providers targeted to homeless individuals living with HIV/AIDS in the County. Townspeople has acquired three affordable housing communities totaling 66 units. Because Townspeople acts as both owner, manager and service provider we are able to provide coordinated services and have been able to achieve the high rate of residential stability (tenancy of 1 year or more) among our tenants of 85%. Townspeople is currently in the process of developing 52 additional units of affordable housing with its Vista del Puente new construction project. 38 of the units will be targeted to homeless individuals and families with HIV/AIDS and 26 of those will be for previously homeless veterans. The development is anticipating receiving an allocation of tax credits in September 2016 which will be the last piece of funding necessary to complete the project. We anticipate starting construction in March of 2017 with completion and occupancy achieved in the summer of 2018.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Townspeople
Board of directorsas of 07/21/2022
Richard Velasquez
Vice President, Wells Fargo
Richard Velasquez
Wells Fargo
Rebecca Larson
Your Home Legal
Erica Snyder
Erica Snyder Consulting
Bruce Carron
Lived Experience Advisors
Kalani Creutzburg
ADU Geeks
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data