Akron, OH   |


Greenleaf Family Center is a non-profit organization that strengthens families in our community through counseling, education and support.

Ruling year info



Ms. Dawn Glenny

Main address

580 Grant Street

Akron, OH 44311 USA

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NTEE code info

Human Service Organizations (P20)

Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment (F20)

Family Counseling, Marriage Counseling (P46)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Moms and Babies First

A home visiting program offered in partnership with the Ohio Department of Health and the Ohio Infant Mortality Reduction Initiative. This program is staffed with Certified Community Health Workers (CHW) that represent the community, acting as cultural brokers, a culturally and linguistically appropriate accepted best practice. CHWs provide education and support to pregnant African American mothers and their infants with the goal of healthy pregnancies, a reduction in prematurity, a reduction in infant mortality, and access to health care and immunizations for infants up to age one.

Population(s) Served
People of African descent
Women and girls
Pregnant people

A community based program that pairs a Parent Advocate with a lived experience with a parent or guardian who is struggling to navigate complex systems of care for their special needs child. Advocates support and attend community meetings and hearings such as Individual Education Plan meetings at school, court hearings, intakes at community agencies, System of Care and Cluster staffings, and a variety of other services to insure that providers and parents utilize family voice and engagement as the primary foundation of communication and recognize that parents and guardians are the experts on their children. Parent Advocates are peer supporters with a lived experience, a culturally and linguistically appropriate best practice.

Population(s) Served
Children and youth

ASPP provides presentations regarding mental health, depression, and suicide to middle and high school youth throughout Summit County and surrounding communities utilizing the evidence-based SOS Signs of Suicide curriculum. The presentations focus upon identifying the signs and symptoms of depression and suicide and teaching positive help-seeking skills to assist students in reaching out for help when they or a friend are in distress. The program also works to reduce the stigma of mental illness to increase the likelihood that students will seek help when needed. A primary focus of the program is to encourage youth to seek help when needed from trusted adults.
ASPP has continued to grow and expand its services. Staff utilize a second evidence-based curriculum, Sources of Strength. Sources combines youth-led prevention with suicide prevention, as school and ASPP staff support students in creating and running mental health awareness campaigns within their school.

Population(s) Served

Behavioral Health Services: offers diagnostic assessments and individual/family counseling services, and group counseling services for Parenting, Anger Management, Teen Emotional Regulation, and Women Seeking Safety. GFC has licensed counselors and social workers embedded in 2 local school districts.
The Behavioral Health Services department also provides a comprehensive array of Substance Abuse Treatment and Prevention programming. Services include assessment, outpatient group counseling, individual aftercare and individual counseling, and family supports. Greenleaf provides assessments for the Intervention in Lieu of Conviction program through the Summit County Common Pleas Court.

Population(s) Served
Children and youth
LGBTQ people

CSD provides vital supports to Deaf, Deaf/Blind, Hard of Hearing or hearing loss consumers including American Sign Language (ASL) interpreting, advocacy and support, Case Management, information and referral services, social activities, and ASL classes in order to decrease barriers to effective communication. Our goal is to provide services, advocacy, and education to enhance the quality of life for these individuals, and their families. We strive to provide resources and community engagement to ensure accessibility for all.

Population(s) Served
People with hearing impairments
Children and youth

Our Alcohol and Drug (AoD) services include: assessment, individual counseling, AoD outpatient group, aftercare group and intensive outpatient services. A licensed clinician will complete a diagnostic assessment and recommend the appropriate level of care. The goal of treatment is to gain insight into addiction. Greenleaf utilizes Cognitive Behavioral Therapy (CBT) and treats co-occurring disorders.

Population(s) Served
Substance abusers

GFC offers counseling services to anyone feeling worried, sad, depressed or overwhelmed by stress. We work with couples experiencing problems in their marriage or their relationship and we help parents who are concerned with their child’s behavior or want to learn better parenting skills. We are also here for those experiencing grief.

Trauma can be experienced by anyone, at any age and may look different to everyone. We have clinicians trained in trauma specific treatment and we provide individual counseling to treat the symptoms.

Population(s) Served
Children and youth

GFC provides counseling services to children living in the Coventry Local School District, Manchester School District and Revere School District. These schools are staffed with clinicians to assist those students experiencing stress, peer issues, behavior problems, sadness, worry, family issues and school issues.

Population(s) Served
Children and youth

Our Parenting Group aims to engage parents and improve parenting skills by providing a supportive community where parents learn to identify the needs of a child, instill self-esteem, and strengthen communication while experiencing the support of other parents. Parents will learn about childhood development, appropriate behavior expectations, different parenting styles, effective communication techniques and understanding discipline versus punishment.

The goal of Anger Management is to help individuals experience and express anger in healthy, non-destructive ways. Anger Management can help reduce the emotional intensity and physiological arousal it causes. Groups for adult men and women meet once per week for 15 weeks. All groups are one hour in length. An assessment and treatment planning session are required prior to the start of group. Clients who successfully complete the program will receive a Certificate of Completion.

Population(s) Served

KISSS works with agencies to accept referrals for Temporary Assistance to Needy Families (TANF) eligible families with young children to provide needed early childhood supplies (from a pre-approved list) to help with the nutrition, health and safety of young children, not to exceed $400 per family per calendar year. We will also provide safety-related programming when appropriate. Often, these families cannot obtain these supplies from other resources, or they need them for emergency purposes. KISSS will provide eligible families with safety or baby and infant supply items from an approved list and our Senior Family Support Advocate will provide the appropriate safety related education and programming. KISSS will provide needed support and education to families to help decrease risk factors related to infant and child mortality, and injury related accidents.

Population(s) Served
Infants and toddlers
Low-income people
Working poor

Where we work

Affiliations & memberships

Council on Accreditation 2020

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time



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The people, governance practices, and partners that make the organization tick.


Connect with nonprofit leaders


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Connect with nonprofit leaders


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  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Board of directors
as of 12/06/2022
SOURCE: Self-reported by organization
Board chair

Hanzlicek Jennifer

The Sherwin Williams Company

Term: 2013 - 2023

Terry Finn

Roetzel and Andress

Laura Brelin

Akron Children's Hospital

Daniel Glass

Thompson Hine, LLP

Joseph Siegferth

Sheldon Wrice

University of Akron

Christian Duckworth

Key Bank

Julie Falter

Attorney, Private Practice

Elisa Hill

Summit County Domestic Relations Court

Jennifer Oberg


Mark Valentine

Val-Mark Consulting

Audrey Houseman

TRIAD Communications, Inc.

Kevin Youngblood

First Energy

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 12/6/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation


Equity strategies

Last updated: 03/31/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.