Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.
Donate. Shop. Change a Life for Good.
Programs and results
What we aim to solve
Empowering people and improving communities economically, socially, and environmentally.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Pre-Employment Services
Vocational Evaluation; Career Counseling/Exploration; Work Adjustment; Situational Assessment; Computer Skills
Job Placement Services
Job Seeking Skills Training; Job Development; Job Club; Job Coaching Services; Job Fairs
Family Strengthening Programs
"Smiling G" Program; Social Services; Literacy Services; Financial Fitness; Parenting Skills; Home-Based Parenting; Parents Anonymous; Active Parenting Now!
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients who complete job skills training
This metric is no longer tracked.Totals By Year
Related Program
Job Placement Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our Vision: To be the leading resource for growth and development for people in our communities seeking to overcome barriers in their lives.
What are the organization's key strategies for making this happen?
Expand Impact
-Mission
-Community Partners
-Board Development
-Strategic
Engage Employees
-Employee Development
-Strategic
Grow Revenue
-Retail
-Donations
-Marketing
What are the organization's capabilities for doing this?
Three overarching strategies drive the focus of Goodwill's strategic plan; grow revenue, expand impact and engage employees. Feeding into those strategies are agency goals that address strategic collaborations, board and employee development, community partners, mission, retail, donations and marketing. More than 100 action steps provide tactics and measurement for leadership, volunteers and staff.
What have they accomplished so far and what's next?
In 2022:
-18,628 people were served by 28 mission programs
-20 million pounds diverted from landfills
-60,000+ welcomed to The Ken Weber Community Campus at Goodwill
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.
Board of directorsas of 05/03/2023
Luke Cleland
Alisha Davidson
Jennifer Earles
Tiffany Evans
Dr. Stacy Feiner
Marcy Finney
David Henkel
Matthew Long
Cleo Lucas
Gregory Luntz
Shana Marbury
Carrie Rosenfelt
Debjani Roy
Taylor Schauer
Edward Smith
Katie Spahnie
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data