PLATINUM2024

United Way of Lake County

100 Years of Driving Impact

Mentor, OH   |  www.uwlc.org

Mission

United Way of Lake County, along with its mission to "measurably improve the quality of people's lives in Lake County", provides the most effective channel through which the community may participate in a voluntary, cooperative effort to identify, evaluate, support and fund current human service needs in Lake County. United Way of Lake County is a local, independent nonprofit organization that funds programs that focus on the building blocks to a strong, sustainable, community: education, income, and health.

Ruling year info

1972

Interim President/CEO

Zach Siebert

Main address

9285 Progress Pkwy

Mentor, OH 44060 USA

Show more contact info

EIN

34-1105038

NTEE code info

Fund Raising and/or Fund Distribution (T12)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our goal is to help eliminate barriers related to education, financial stability, and health. Our local needs assessments show us that there areas to improve as it relates to social determinants of health and our funding is structured in a way to make sure we're meeting the most pressing needs for our most vulnerable residents.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Infant Formula

Through Birthright. Babies are provided with formula when the mother cannot afford it.

Population(s) Served
Infants and toddlers

Through Salvation Army

Population(s) Served
Adults

Through Forbes House, for domestic abuse victims

Population(s) Served
Victims and oppressed people

Through Lifeline

Population(s) Served
Economically disadvantaged people

Through Lifeline

Population(s) Served
Economically disadvantaged people

Through Western Reserve Community Development Corporation/New Directions for Living

Population(s) Served
Economically disadvantaged people

Through Project Hope for the Homeless

Population(s) Served
Homeless people

Through Salvation Army

Population(s) Served
Economically disadvantaged people

Through Torchlight Youth Mentoring Alliance

Population(s) Served
Children and youth

Through Fine Arts Association

Population(s) Served
Economically disadvantaged people

Through Lake County Captains Charities

Population(s) Served
Children and youth

Through Salvation Army

Population(s) Served
Children and youth

Through Starting Point

Population(s) Served
Infants and toddlers

Through Starting Point

Population(s) Served
Infants and toddlers

Through the YMCA

Population(s) Served
Children and youth

Through Crossroads Health

Population(s) Served
Adults

Through Catholic Charities

Population(s) Served
People of Latin American descent

Through Crossroads Health

Population(s) Served
Children and youth

Through Lake-Geauga Recovery Centers

Population(s) Served
Adults

Through Lake-Geauga Recovery Centers

Population(s) Served
Women and girls

Through Lake-Geauga Recovery Centers

Population(s) Served
Men and boys

Through Lake County Free Clinic

Population(s) Served
Economically disadvantaged people

Through Hospice of the Western Reserve

Population(s) Served
Seniors

Through Kidney Foundation

Population(s) Served
Economically disadvantaged people

Through Lake Health District Fund

Population(s) Served
Economically disadvantaged people

Through Lake County Council on Aging

Population(s) Served
Seniors

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Congregate Meals

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

This is the total number of meals provided through local food pantries through our Feed Lake County initiative and through congregate meals through the Council on Aging and Birthright's infant formula

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Infant Formula

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This program provides specialized formula to babies through Birthright for mothers that cannot afford it (cans of formula provided)

Number of participants counseled

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people, Children and youth

Related Program

Counseling

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This program provides assistance through Lake-Geauga Recovery Centers and NAMI Lake County for patients that need counseling in any numbers of areas.

Number of youth mentored

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Community Mentoring

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people using homeless shelters per week

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Homeless Shelter

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Number of nights of safe housing provided to families of domestic violence

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Families

Related Program

Women's Shelter

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Number of medical visits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Medical Care

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Number of prescriptions filled

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Number of clients participating in educational programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Reading Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We are aiming to be the entrusted champion that drives improved outcomes in our community by funding services that impact education, income, and financial stability. Our Board of Directors has set that as our vision over the next three years, which also coincides with our in-process strategic plan development. We want to help build a strong, sustainable, community for all generations.

We are going to grow our capacity to raise more funds and increase revenue. We can do that by cultivating new donors who will choose United Way of Lake County as their way to give back on a long-term basis, establish a baseline of new, young and diverse investors, and grow active participation, volunteerism, and involvement. We want to broaden and strengthen our outreach within the community so we can continue to grow our capacity for serving our community as a hub and trusted convener. We will increase our awareness and presence in the community. We have to communicate market relevance and value so our donors can easily answer the question, "Why should I give to the United Way? We will be accountable and transparent in all financial, grant making and operational matters. We will strive to be a local model for best nonprofit management in full compliance with all local, state, federal, and United Way Worldwide standards and requirements.

We have a Resource Development Committee that functions year-round and governs all aspects related to revenue generation. We will increase the number of leadership givers and the dollars they give, which will be led by a Leadership Committee. We will have a set structure as to how our affinity groups should operate. We will utilize the available tools and resources that United Way Worldwide affords to us. We will develop success indicators for our programs which will serve as metrics and guidance for program funding levels. Our marketing efforts will be more focused by leaning on a strong Marketing Committee, and gauging the public interest and knowledge of our United Way through research and surveys. We will develop a financial dashboard that will help keep the Board and leadership knowledgeable of where we stand on a financial basis, which will include providing an ROI analysis for our special events and other efforts. We will strive to optimize our financial and technological resources to ensure we are operating as efficiently as possible.

We are in the active stages of following our strategic plan that identified the objectives listed above, along with several others that will help lead United Way of Lake County to be the community hub and trusted convener for creating measurable results for education, income, and health programs. We have developed, and are developing, committees that will help staff oversee each objective and lend their expertise in order to accomplish our goals. We are in the midst of a campaign where we've noticed new donors coming on board, both individuals and companies, with United Way of Lake County by donating for the first time, or existing donors increasing their gifts. This will help us when it comes time for our volunteers to decide how the program funding will be allocated, which will adhere to our strategic objectives of making sure results and measurable impact are being made. We are implementing a new funding model that will allow us to fund programs that align with our new specific goals to increase kindergarten readiness, increase access to healthcare services, and help our residents become financially self-sustaining.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

United Way of Lake County
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

United Way of Lake County

Board of directors
as of 05/02/2024
SOURCE: Self-reported by organization
Board co-chair

Brandi Haught

KeyBank

Term: 2025 - 2024


Board co-chair

Andy Phelps

Truist Bank

Term: 2024 - 2025

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 5/2/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 05/02/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.