VOICEcorps reading service

Audio Access To The World

COLUMBUS, OH   |  www.voicecorps.org

Mission

VOICEcorps enriches lives by reading printed news and information to people who are blind, have low vision, or other conditions that prevent reading.

Ruling year info

1976

Executive Director

Mr. Mark Jividen

Main address

2955 W BROAD ST

COLUMBUS, OH 43204-2647 USA

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Formerly known as

Central Ohio Radio Reading Service

EIN

34-1169085

NTEE code info

Blind/Visually Impaired Centers, Services (P86)

Services to Promote the Independence of Specific Populations (P80)

Developmentally Disabled Services/Centers (P82)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We will be so successful at providing audio versions of current print that the inability to read print will no longer be considered a disabling condition.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Reading current print for people living with print-disabling conditions

Volunteers read aloud from current print to people living with blindness, vision impairments or other disabilities preventing use of standard print. The readings are heard on special radios, our webstream, select cable systems and on Amazon Alexa devices.

In addition to the live broadcast/webcast, listeners who have the ability to surf the web can select programs from our online archives and hear them on-demand.

Population(s) Served
People with vision impairments
People with disabilities

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of external speaking requests for members of the organization

This metric is no longer tracked.
Totals By Year
Related Program

Reading current print for people living with print-disabling conditions

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our volunteer Ambassadors visit other organizations and groups to share our story and recruit listeners, volunteers and support.

Hours of locally printed content read per week

This metric is no longer tracked.
Totals By Year
Related Program

Reading current print for people living with print-disabling conditions

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Local news and information is the most difficult to access for people living with print-disabilities. We provide 168 total hours of programming a week. (24/7) This metric tracks localism.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Because of VOICEcorps, the inability to read print will no longer be considered a disability - but only a nuisance which is easily overcome.

Expand our outreach and community awareness efforts to find and serve the 80,000 eligible persons in our area.

Deploy a more robust suite of internet technology solutions for hearing our programming anywhere, anytime.

Retool the system of acquiring print-based materials for reading to be less dependent on paper and more able to read a wider variety of local print news and information.

In 2016 the Board of Directors recognized the need to grow faster and attract more resources to meet these needs. They created, funded, and staffed a new position to lead the efforts of Marketing and Development. A Marketing and Development Department has been created and is working now to raise the support and awareness needed to meet these needs.

The staff and volunteers at VOICEcorps are among the best in the industry. They boast decades of reading service, social service, and broadcast experience. They stay attuned to the needs of the population at risk with regular communication with the audience and by ensuring that eligible persons are employed at VOICEcorps.

VOICEcorps is a 41 year old Columbus area institution. It understands the needs of the audience. It knows the community and available resources and it has more than 200 individuals who provide the vocal talent required to put print-to-voice.

In a word, funding.

Until recently, we had to focus our funding efforts on basic operations. With the advent of a Marketing and Development Department, these plans can move from wishful thinking to active planning and finally to completion.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Individuals who cannot use print due to a disability

  • How is your organization collecting feedback from the people you serve?

    Focus groups or interviews (by phone or in person), Phone surveys,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We created a pair of hour long talk-show programs that are hosted by constituents and presented to all constituents as one of our regularly scheduled broadcast programs.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    It helps ensure we are meeting actual consumer needs, not the needs staff perceives.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

VOICEcorps reading service
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

VOICEcorps reading service

Board of directors
as of 4/9/2021
SOURCE: Self-reported by organization
Board chair

Mr. Michael McGovern

Retired

Andrew Gordon

Big Lots

Steve Weiss

L Brands

Michael Piccerello

Nationwide

Mike Stoner

A & S Investment Group, LLC

Eric Wygle

The Columbus Dispatch

Stacey Armstrong

OhioHealth

Ashley Sutor

Huntington Bank

Michael Mcgovern

Retired

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 4/9/2021,

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 12/15/2020

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Policies and processes
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.