GOLD2022

Catholic Charities Corporation

Providing Help. Creating Hope. Serving All.

aka Catholic Charities, Diocese of Cleveland   |   Cleveland, OH   |  www.ccdocle.org

Mission

Under the leadership of the Bishop of Cleveland and inspired by the Gospel, Catholic Charities continues the mission of Jesus by responding to those in need through an integrated system of quality services designed to respect the dignity of every person and build a just and compassionate society.

As one of the largest comprehensive health and human services organizations in the region, Catholic Charities, Diocese of Cleveland carries out Christ's healing mission here in Northeast Ohio. Catholic Charities delivers more than 150 services at 60 locations to over 400,000 individuals each year – providing help and creating hope for people of every race and religion throughout the eight counties in the Diocese of Cleveland (Ashland, Cuyahoga, Geauga, Lake, Lorain, Medina, Summit and Wayne).

Ruling year info

1946

President and Chief Executive Officer

Mr. Patrick Gareau

Main address

7911 Detroit Avenue

Cleveland, OH 44102 USA

Show more contact info

EIN

34-1318541

NTEE code info

Family Services (P40)

Emergency Assistance (Food, Clothing, Cash) (P60)

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2021.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Catholic Charities, Diocese of Cleveland, envisions a world touched by God's love: where we alleviate poverty and need, and all people share justly in the blessings of creation.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Behavioral Health

We provide confidential support at state-licensed facilities through a variety of specialized services. Our programs are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Our counselors, social workers, marriage & family therapists are board-certified by the Ohio Chemical Dependency Board. You can learn more about our staff by reading their bios. Our experts include certified art therapists and domestic violence and trauma specialists. Our counseling programs include individual and group therapy options at flexible appointment times.

Population(s) Served
People with psychosocial disabilities
Families

Residential Substance Use Disorder Services: a planned regimen of around-the-clock professionally directed evaluation, care, and treatment in an inpatient setting. This level of care includes 24-hour observation, monitoring, and treatment, provided in accordance with the American Society of Addiction Medicine’s (ASAM) level of care three, and associated sub-levels as appropriate to the needs of the individual.

SUD (Substance Use Disorder) Case Management Services: activities provided to assist and support individuals in gaining access to needed medical, social, educational, and other services essential to meeting basic human needs. May include interactions with family members, other individuals, or entities.

Population(s) Served
Substance abusers
People with diseases and illnesses

Head Start programs support the mental, social, and emotional development of children from age 3 to age 5. In addition to education services, programs provide children and their families with health, nutrition, social, and other services. Head Start services are responsive to each child and family’s ethnic, cultural, and linguistic heritage.

Head Start encourages the role of parents as their child’s first and most important teachers. Programs build relationships with families that support positive parent-child relationships, family well-being, and connections to peers and community.

The goal of Head Start is school readiness. The Office of Head Start (OHS) defines school readiness as children being ready for school, families ready to support their children’s learning, and schools ready for the children who enter their doors.

Children’s school readiness is measured by the skills set out in the five domains of the Head Start Child Development and Early Learning Framework:

Language and Literacy
Cognition and General Knowledge
Approaches to Learning
Physical Development and Health
Social and Emotional Development
Head Start programs partner with schools and families, working together to promote school readiness and engage families as their children make the transition to kindergarten.

Population(s) Served
Children and youth
Families

Since 1966, Catholic Charities Disability Services and Ministries has offered persons with disabilities, throughout the Diocese of Cleveland, opportunities and resources to live life to their potential and to participate fully in Church and society.

The Office of Disability Ministry and Services provides educational, spiritual, pastoral, sacramental, catechetical, social and recreational programs. Some of the programs and ministries include summer camp, adult education, socials and dances, interpretive services, audio description/enhancement, religious education, sacramental preparation, and pastoral care at centers throughout the Diocese. Special liturgies are celebrated throughout the year such as the annual Journey to Bethlehem in December and special events such as the annual Walk of Hope in October.

Many other services for persons with disabilities are offered within Catholic Charities, Diocese of Cleveland. These include: residential living facilities for children and adults, early childhood education, respite care, supported employment, day activity centers and residential camp.

Who We Serve
-Persons with Developmental Disabilities
-Persons who are D/deaf and Hard of hearing
-Persons who are Blind and Visually-challenged
-Persons with Mental Illness
-Persons who have Physical Challenges

Where We Serve

Catholic Charities Disability Services and Ministries serves all 8 counties in the Catholic Diocese of Cleveland in the State of Ohio.
Most Services & Ministries for persons with disabilities are provided in a community setting throughout the 8 Counties of the Diocese. Sites that are specifically dedicated to persons with disabilities include:

OLA/St. Joseph Center
Disability Ministries of St. Augustine Parish
Rose-Mary

Population(s) Served
People with disabilities
Families

Migration and Refugee Services (MRS), a department of Catholic Charities, Diocese of Cleveland, has been resettling refugees in Cuyahoga County since 1948. As the largest resettlement office in Northern Ohio, we expect to resettle over 230 refugees this year. MRS is one of 108 affiliates of the United States Catholic Conference of Bishops (USCCB). USCCB has a cooperative agreement with the United States to resettle refugees who have been legally admitted through the federal Refugee Admissions Program. These individuals have fled their home countries in fear of persecution because of their ethnicity, nationality, social group, religious affiliation or political beliefs.

Population(s) Served
Immigrants and migrants
Victims and oppressed people

St. Augustine Health Ministries is a mission-driven, faith-based, not-for-profit organization, founded by Catholic Charities, Diocese of Cleveland, dedicated to providing a continuum of health care and social services within our community.

We have been a leader in serving senior adults and the chronically ill for over 43 years, with special attention to the poor and most vulnerable.

Our name, St. Augustine Health Ministries, reflects our growing scope of services and our core beliefs that life is precious, that each individual deserves to be treated with dignity and respect, and that the professional care we provide be defined by its compassion and attention to a higher purpose.

As part of St. Augustine Health Ministries you will have access to a comprehensive selection of services in both residential and community based settings.

Services include:

Home Health Care
Senior Nutrition & Older Adult Services
Early Education & Day Care
Pastoral Care
Rehabilitation
Skilled Nursing & Long Term Care
Assisted Living
Caritas Unit for HIV/AIDS
Assisted Living
Independent Living
Hospice Care
Our continuum of care celebrates and empowers each person to live a life of purpose, independence, and well-being. Our patients, residents and all we serve are our first responsibility. We provide our services with love, skill, compassion and respect for all human dignity – regardless of race, creed or religious affiliation.

Population(s) Served
Seniors
People with diseases and illnesses

Whether the need is a loving home for foster care or help with substance abuse, Catholic Charities provides an integrated system of services to children and families, including early learning centers and Head Start programs with Early Childhood Educated Staff, parenting classes, job placement training and mental health counseling.

Population(s) Served
Families
Unemployed people

Whether they are the working poor or unemployed and homeless, the number of people with emergency and transitional needs continue to grow. Grounded in Catholic social teaching, Catholic Charities is motivated to assist those with the most basic needs of food and shelter, but strives to help move people beyond permanent crisis. Additional services include job readiness training, mental health counseling, assisting refugees, and substance abuse support groups.

Population(s) Served
Economically disadvantaged people
Homeless people

The office works in partnership with parishes, community organizations, and other Diocesan offices to provide education, formation and training activities, and direct services to individuals and families, including youth and young adults, older adults, persons with disabilities, poor and vulnerable populations. The Office for Human Life and Dignity is also housed under this office.

The Diocesan Social Action Office (DSAO) was formed in 1989 to serve as the administrative/management arm of the five Catholic Commissions of the Catholic Diocese of Cleveland. The DSAO ensures that actions taken are consistent with the priorities of the Bishop of Cleveland, Catholic Charities, the United States Conference of Catholic Bishops, Catholic Conference of Ohio and Catholic Charities USA.

Population(s) Served
Activists
Adults

Where we work

Awards

Innovation Grant - Large Organization 2020

Catholic Charities USA

Affiliations & memberships

Catholic Charities USA

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Organizational Effectiveness: deliver high-quality services by providing exceptional administrative support, increase the efficient and effective use of organizational resources, and strengthen leadership's capacity to innovate.

Service Quality: develop resources, employ caring and skilled staff and provide high-quality programs and services designed to offer hope, positively impact lives, and help people reach their full potential.

Mission Engagement and Collaboration: develop initiatives to further our commitment to engage the communities we serve in the church's social mission and build opportunities for collaboration in responding to the needs of the poor, vulnerable and marginalized citizens of our Diocese.

Employer of Choice: cultivate a vibrant organizational culture by providing a work environment that fosters highly satisfied, competent and supported employees.

The eight Strategic Priorities noted below represent areas of high importance to our organization over the next several years. Each of the Strategic Priorities listed below has an assigned Strategy Team led by a senior leadership team that is developing plans for addressing this priority.

Organizational Advancement
Investment in Human Capital
Diversity, Equity & Inclusion
Stewardship
Individual & Family Enrichment and Preservation
Organizational Support & Infrastructure
Trauma-Informed Organization
Integrated Behavioral Health Services

We work in a knowledge-based environment using data points for evaluation to efficiently guide our time, efforts, and resources
We value all suggestions (program participants, all employees, volunteers, donors, and interns) by soliciting and reflections on input
We solicit participation from all levels of the organization and external stakeholders
We regularly communicate the progress of our planning efforts
We take into account our current and potential future organizational financial position
We embed planning into our work culture and use existing meetings for planning time
We hold ourselves accountable to achieving our plan through regularly scheduled reports and assigned responsibility

Current Strategic Initiatives:

Organizational Advancement
- Redesign of Grant Management

Investment in Human Capital
- Mentoring Program
- Training and Workforce Development Tracks
- Succession Plan

Diversity, Equity & Inclusion
- All God's Children Plan
- Cultural Humility Training
- Strengths Finder Assessment

Stewardship
- Finance Department reorganization
- Employee Engagement

Individual & Family Enrichment and Preservation
- Fatima Strategic Plan
- Max Kolbe Institute

Organizational Support & Infrastructure
- Dashboard Development
- Implementation of Risk Manager and ERM Plan
- IS Services Audit

Trauma-Informed Organization
- OHIO RISE

Integrated Behavioral Health Services
- Develop a comprehensive service delivery system that is consistent across all counties
- Implement a cohesive standard of practice that leads to quality services and improved outcomes
- Develop a sustainable business model for behavioral health programs that promotes solvency

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Catholic Charities Corporation
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Catholic Charities Corporation

Board of directors
as of 11/09/2022
SOURCE: Self-reported by organization
Board chair

Mr. Frank Legan

Cedar Brook Financial Partners, LLC

Term: 2020 - 2022

Charles Dottore

ex officio Representative, Diocese Facilities Services Corporation

Frank Legan

Cedarbrook Financial

Clinton Simmons

USA Firmware, Acacia Placement, LLC

Megan Kim

Greater Cleveland Partnership

Micheal Lonsway

Forest City Realty Trust

Suzanne Martin Cason

Deloitte

Keith Durand

City of Cleveland

Edward Liggett

Cristal USA

Paul Marnecheck

Greater Cleveland Partnership

Kurt McMaken

Eaton

Dorothy Nemec

Marketing with Integrity, LLC

Christine Niro

Frantz Ward LLP

Kathleen Ryan

Sisters of Notre Dame

Anthony Searcy

John Hancock Private Client Group

Rev. Thomas Stock

St. Stephen Parish

Joseph Swiderski

Huntington Bank

Debora Venzor

UBS

Timothy Warner

Huffman, Hunt, Klym & Warner

Tom Novak

Richard E. Jacobs Group

Daniel Kierce

Ex Officio

Damon Taseff

Ex Officio

Tom Bernot

Falls Digital, LLC

Katherine Biggar

Dennis Bodziony

Kate Fiala

Eric German

Bober, Markey, Fedorovich & Co.

Anna Herceg

Office of the Cuyahoga County Prosecutor

Robert Horvath

Michael Kozlowski

Retanio Rucker

Cuyahoga County Juvenile Court

Doug Tayek

AARP

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/9/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 11/09/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.