PLATINUM2023

Emerald Development and Economic Network, Inc.

Housing is Our Foundation

aka EDEN   |   Cleveland, OH   |  https://www.EDENcle.org

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Mission

EDEN's mission is to provide housing solutions to people facing the challenges of houisng insecurities and homelessness. Today, EDEN is a nationally recognized housing provider through our scattered site properties, Permanent Supportive Housing buildings and rental voucher programs. While EDEN focuses on such housing activities as development, location, housing stability, landlord relations, inspection, maintenance, and management, the agency also partners very closely with dozens of community-based agencies to ensure that tenants obtain the support services they need to improve their health and well-being, and sustain permanent housing. Housing is our foundation, and the linkage of housing and services is the key to the success of the clients we serve.

Notes from the nonprofit

If you are thinking about donating to us — and we are incredibly grateful if you do — rest assured we value responsibility, transparency, and accountability with the funds with which we are entrusted.

Ruling year info

1991

Principal Officer

Elaine Gimmel

Main address

7812 Madison Ave

Cleveland, OH 44102 USA

Show more contact info

EIN

34-1667990

NTEE code info

Housing Development, Construction, Management (L20)

Housing Search Assistance (L30)

Disabled Persons' Rights (R23)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

EDEN develops, provides, operates, and advocates for safe, decent, affordable housing and support services for persons living with disabilities or special needs, who have low or no incomes, and may be experiencing homelessness.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Permanent Supportive Housing

Based on the Housing First philosophy that a permanent, safe place to live is a prerequisite to life goals such as recovery and employment, EDEN has partnered with various social service agencies to meet this need. We have 11 properties that contain efficiencies or 1 bedroom apartments available to chronically homeless, low income individuals (W/O dependents) who have a disability. Referrals must come from Coordinated Entry.

Population(s) Served
Homeless people
Economically disadvantaged people

EDEN offers 19 affordable housing programs that meet our mission of providing housing solutions to people facing the challenges of housing insecurities and homelessness. These include housing stabilization, rapid-rehousing, eviction prevention services, community re-entry, and more. Persons served include persons who are chronically homeless, have disabilities, survived domestic violence, served our country, leaving institutions, experiencing pronounced poverty. Visit www.EDENcle.org/programs for more information.

Population(s) Served
LGBTQ people
Economically disadvantaged people
At-risk youth
Ex-offenders
Veterans

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of households served

This metric is no longer tracked.
Totals By Year
Population(s) Served

LGBTQ people, Economically disadvantaged people, At-risk youth, Ex-offenders, Veterans

Related Program

Permanent Supportive Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Percentage of customers reporting that the program they are assigned to is meeting their needs.

This metric is no longer tracked.
Totals By Year
Population(s) Served

At-risk youth, Economically disadvantaged people, Ex-offenders

Related Program

Permanent Supportive Housing

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

In response to the statement "I feel that the housing program I am assigned to is meeting my needs," 50.5 percent reported they strongly agree, 38.9 percent reported they agree, totaling 89.4 percent.

Number of homebuyers/tenants with low incomes receiving housing subsidies as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

At-risk youth, Economically disadvantaged people, Ex-offenders

Related Program

Permanent Supportive Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of children and youth who have received access to stable housing

This metric is no longer tracked.
Totals By Year
Population(s) Served

Dropouts, Economically disadvantaged people, Ex-offenders

Related Program

Permanent Supportive Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

EDEN, Inc. will be a leader in efforts to end homelessness by:

Developing, operating, and administering safe, decent, affordable housing which will enable the community's most vulnerable individuals and families to live with hope and dignity.

Developing and maintaining collaborative partnerships that foster and increase resources to create initiatives and strategies in support of our mission.

Developing a culture which attracts and retains highly qualified and committed staff.

EDEN, Inc. is a nationally recognized housing provider, and employs multiple strategies to addressing homelessness in Northeast Ohio, including the following:

1. The development, ownership, and management of permanent supportive housing (PSH).
2. The ownership and management of scattered site properties (including residential care facilities, save havens, a recovery house, and an emergency shelter).
3. The administration of affordable housing programs.

EDEN also employs dedicated Housing Stability staff, and partners with dozens of community-based agencies to connect residents to clinical services, in order to support residents in sustaining their housing.

Overarching the above-listed strategies is a housing-first approach to addressing chronic homelessness, wherein lease compliance is the only condition of housing, and participation by residents in services is voluntary. When EDEN joined our partners in 2006 as one of the first coalitions championing the housing-first model, it was viewed as a revolutionary. Over a decade later, we continue to use this highly effective, compassionate, cost-effective model to support our community's most vulnerable members.

EDEN has been been developing our expertise as a leader in providing housing solutions in Northeast Ohio for almost thirty years. Commensurate with our expanding reach, we have grown our staff from three to 148 people. We also partner with dozens of local community-based agencies to leverage respective resources and proficiencies and optimize our impact.

Ending homelessness is not simply "wishful thinking" at EDEN. The organization draws over 28 years of experience, as well as local and national partnerships and expertise, to develop proven approaches with measurable benefits for our community. EDEN’s multi-pronged approach to providing a basic need—and a basic right—and improving the health and well-being of all people living in our community, is rooted in both heart-filled compassion, as well as hard-headed pragmatism. Since its founding, EDEN has developed a wealth of institutional knowledge about the opportunities and challenges of housing persons with disabilities. This has allowed EDEN to make an extraordinary impact throughout the region.

Since its inception in 1991, EDEN has accomplished the following:

- The development, ownership, and management of 13permanent supportive housing (PSH) facilities, totaling 800 units, and the management of another two more PSH buildings, totaling 71 units.

- The ownership and management of over 70 scattered site properties, including 65 independent living properties (totaling over 200 units); five residential care facilities; two safe havens; one recovery house; and the Norma Herr Women's Center, an emergency shelter for women.

- The administration of 19 affordable housing programs, providing rental subsidies to approximately 3,000 households every month.

- The administration of supportive programs including housing stabilization, rapid re-housing, and more.

All told, EDEN serves more than 4,500 households every year through our programs and services.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Emerald Development and Economic Network, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Emerald Development and Economic Network, Inc.

Board of directors
as of 06/27/2023
SOURCE: Self-reported by organization
Board chair

Mr. John Mark Tichar

Oswald Companies

Term: 2021 - 2023

Michele Sommerfelt

Retired/Educator

John Mark Tichar

Vice President, Real Estate, Oswald Companies

Susan Licciardi

Associate Director, Newmark Knight Frank

Matthew Large

Preconstruction Manager, John G. Johnson Construction Co.

Kenneth G. Silliman

Retired/City of Cleveland

Amanda J. Miller

University Settlement

Timothy Williams

EDEN Participant

Jonathan Petrus

Progressive Insurance

Beth Adams

Capital One

Kanika Williams

Administrative AssistanAdministrative Assistant, Project Save Cleveland

Dawn Ellis

Case Western Reserve University

Andre Campbell

EDEN Participant

Andreena Jackson, PhD

Independent Consultant

Jessica Stoner

Public Finance Investment Banking Analyst, Key Bank

Phillip Studmire

Real Estate Development Manager, Cleveland Neighborhood Progress

Christopher Mertes

Director of Operations, Swagalok

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 3/20/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 01/24/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.