Ecumenical Shelter Network of Lake County Inc
Restoring Hope, Renewing Lives
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Adult Shelter
Project Hope for the Homeless is not just a place to eat and sleep but is also an organization that provides a goal-oriented program staffed by people who truly care about our guests’ well being.
The adult shelter is open daily from 7 p.m. to 7 a.m. to serve men and women guests. In 2022, we provided 329 adults with emergency shelter, a hot dinner, light breakfast, packed lunch, showers, linens, basic necessities, clothing and laundry vouchers, educational and recovery workshops from 30 partners, optional spiritual support, and weekly one-on-one meetings with a trained, professional staff member who helps guests set and achieve goals or provides them with referrals for treatment that is more comprehensive to help them achieve their most abundant life. 86% successfully transition to stable housing or entered a group home or in patient treatment , on average, in 30 days.
Families Moving Forward
Families Moving Forward: Families Moving Forward operates in a separate wing specifically built for them at Project Hope for the Homeless from 1 p.m. to 7 a.m. weekdays and 2 p.m. to 7 a.m. on weekends. This program provides emergency shelter, a hot dinner, light breakfast, packed lunch, showers, linens, toiletries, clothing and laundry vouchers, various workshops from 30 partners, referrals to local resources, and optional spiritual support.
Our guests, who enter the shelter on their first night with very little or nothing, meet with trained professional staff members, receive one-on-one referrals to partner agencies and guidance meetings. Completing weekly goals helps them get to the root of their homelessness, build self-reliance and self-sufficiency to end the cycle of homelessness and be able to live. Resources are provided to assist with obtaining the needed items for setting up their new home. In 2022, provided 1940 nights of care to 26 parents and 43 children.
Aftercare
The Aftercare program provides a multi-pronged approach to meet the needs of former guests through assessments for subsidized rent, care packages, social events, educational workshops, informal support and referrals. It is often the only support for those who are transitioning from the shelter who are struggling with mental health and/or chemical dependency issues. Through this program our former guests receive updates on community workshops that may assist with their needs once they have transitioned. It also provides them with basic household items during their transition into housing, along with hygiene and personal items throughout the year as needed. The program has reduced recidivism from 20% down to about 6%.
Hope House for Seniors
In 2019, Project Hope for the Homeless began a 3-unit transitional housing program for seniors ages 62 and older who find themselves homeless. An extension of our aftercare services, these persons receive subsidized or free rent for up to 90 days. This provides them with 24/7 shelter and the same type of case management offered sheltered guests. They also receive Meals on Wheels daily (provided by partner agency, Lake County Council on Aging) as well as transport to/from physician appointments and/or the grocery store. Assistance is provided as needed for laundry, chores or smaller tasks as needed.
Where we work
Awards
Local Unsung Heroes 2020
Lake County Development Council
Heritage Award 2017
Eastern Lake County Chamber of Commerce
External reviews

Photos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our measure of success is the percentage of guests who transition to a better quality of life by obtaining be their own housing, safe shelter with family or friends, a group home or a more comprehensive program designed to help individuals overcome illnesses or addictions. We strive to keep that percentage over 80%.
Benchmarking goals have been established to objectively assess the success of the program.
• 100% of individuals will have all their basic needs met; safe place to stay, meals, and hygiene items
• 75% will transition into a better housing situation: supportive housing, domestic violence shelters, or residential treatment programs
• 20% will join the Aftercare program for additional support to stay connected to the resources and referrals that will help them make a smooth transition and adjustment to their new lifestyle that reduces recidivism.
Once guests exit shelter care, the impact they can have on the community is far-ranging. Our former guests secure meaningful employment, become business owners, community leaders, and clergy members, serve on community boards, and even become elected officials.
Our guests have rebuilt their lives and become self-sufficient and maintain that success. When someone is no longer homeless that means reduced need to seek treatment in emergency rooms or commit crimes often in a desperate attempt to stay alive.
What are the organization's key strategies for making this happen?
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Ecumenical Shelter Network of Lake County Inc
Board of directorsas of 07/12/2023
Kevin Schrum
Robert Radar
William Walter
Phil Seyboldt
Father Gerald Bednar
Patrick Joyce
Roserese Williams
Anne Bandi