Diocese of Youngstown Catholic Charities Corporation

Providing help... Creating hope

aka Catholic Charities, Diocese of Youngstown   |   Youngstown, OH   |  www.ccdoy.org

Mission

Catholic Charities, Diocese of Youngstown shares the mission held by Catholic Charities USA: to provide service to people in need, to advocate for justice in social structures and to call the entire Church and other people of good will to do the same.

Ruling year info

1946

Diocesan Director of Catholic Charities

Ms. Rachel A. Hrbolich

Main address

144 W Wood St

Youngstown, OH 44503 USA

Show more contact info

EIN

34-1896981

NTEE code info

Human Service Organizations (P20)

IRS filing requirement

This organization is not required to file an annual return with the IRS because it is a church.

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Lift people out of poverty through education, advocacy and service.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Administrative Services

ADMINISTRATIVE SERVICES

“Catholic Charities” refers to the Office within the Diocesan Department of Social Concerns responsible for carrying out the responsibilities and activities of the Diocese of Youngstown Catholic Charities Corporation (DOYCCC). The DOYCCC is a Member Corporation whose Chairman is the diocesan bishop, and whose affiliate agencies include the following:

Catholic Charities of Ashtabula County
Catholic Charities Serving Portage and Stark Counties
Catholic Charities Regional Agency, serving Columbiana, Mahoning & Trumbull Counties
Catholic Charities Housing Opportunities

Each of the four DOYCCC affiliate agencies is a separately incorporated 501(c)(3) organization with its own local Board of Directors, administrative leadership, and staff. Certain reserved powers related to the governance of the affiliate agencies are reserved for the diocesan bishop in accordance with the DOYCCC and affiliate agencies’ Codes of Regulations.

The functional role of the DOYCCC is to coordinate and oversee the provision of social and housing services throughout the Diocese of Youngstown to ensure that the mission shared among the affiliate agencies is fulfilled: to provide service to people in need, to advocate for justice in social structures, and to call the entire Church and other people of good will to do the same. The DOYCCC convenes the affiliate agencies on a regular basis to pray, dialogue, plan, share ideas and resources, and explore new initiatives. The DOYCCC also offers technical and administrative assistance in the areas of fund raising, marketing, development, parish relations, board and staff training, and formation.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

This number represents a total of 29,210 unduplicated clients served, or 17,380 households. This number also includes 404 veterans.

Number of clients referred to other services as part of their support strategy

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

This number accounts for the following age groups to receive services: -- Children...............1,314 --Adults...................7,907 --Seniors.................176 --Unknown/Other.....7,563

Number of families assisted with rent or mortgage to avoid eviction

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Context Notes

Represents 573 families who avoided foreclosure; 1,726 assisted w/ rent payments or security deposits; total $ value $1,077,707 Additionally, our agencies provided 2,824 nights of shelter.

Total dollars distributed for utilities assistance

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Context Notes

Represents 5,281 clients who received a form of utility assistance

Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

Number indicates approximately 91% of clients receiving utility services were either at or below the poverty threshold.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Catholic Charities, Diocese of Youngstown extends the love and compassion of Jesus Christ to those who are poor, vulnerable, and without hope. Through tangible assistance and other essential services, Catholic Charities affirms human dignity, meets basic human needs, strengthens families, builds communities, and empowers others to transform their lives.

Catholic Charities, Diocese of Youngstown has designated hospitality as its core value. Hospitality flows from charity, the principal gift of the Holy Spirit, and charity, in its purest form, is an expression of love.

The DOYCCC includes three affiliate social service agencies and one housing corporation: Catholic Charities of Ashtabula County; Catholic Charities Serving Portage and Stark Counties; Catholic Charities Regional Agency, serving Columbiana, Mahoning and Trumbull Counties; and Catholic Charities Housing Opportunities.

These agencies work daily to provide education, support, advocacy, programs and services to all who are in need, regardless of religion.

We analyze social trends and work to create new ideas and programs to promote our mission and goals.

CCDOY provides direct support to affiliate agencies. The agencies provide a number of programs and services throughout the six county area we serve.

Programs offered to meet our goals (not all inclusive):
Adoption and Foster Care Information and Referral
Basic Needs Assistance
Ex-Offender/ Prison Re-entry / Linkage Services
Financial Education
First Step / Pregnancy Support Services
Housing Counseling
Homeless Outreach
SOAR Project / Benefit Bank
Senior Support Services
Catholic Charities Senior Center
Christina House Domestic Violence Program
Protective Services
School-based Programming
Caritas Café
Adult Day Services
Stark Pathways to Success
Furniture Program
Professional Women’s Clothing Closet
Cooking Matters at the Store

For a full description of these services, visit our website www.ccdoy.org to learn more.

The six counties which comprise the Diocese of Youngstown were separated from the Cleveland Diocese by order of the Holy See in 1943. Catholic Charities was established by Bishop James McFadden soon after the formation of the diocese to coordinate the social service efforts already present in five of the six counties. The Catholic Service League of Ashtabula County was added to complete the diocesan presence in each of the counties.

Catholic social service efforts in both the eastern and western regions of the diocese predate the official establishment of Catholic Charities by more than 25 years. Early priorities for Catholic Charities included child welfare, emergency services, and family services.

In 1999, the Diocese of Youngstown Catholic Charities Corporation (DOYCCC) was formed to strengthen the Catholic identity, structure and mission of the social service and housing organizations operating under the auspices of the Catholic Church. Today, the DOYCCC includes three affiliate social service agencies and one housing corporation: Catholic Charities of Ashtabula County; Catholic Charities Serving Portage and Stark Counties; Catholic Charities Regional Agency, serving Columbiana, Mahoning and Trumbull Counties; and Catholic Charities Housing Opportunities.

Presently, we continue to work within our communities to serve all who are in need through services offered, qualified staffing/personnel and research to indicate what is best for all whom we serve.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Families and individuals in crisis situations, usually in a state of poverty or low-income.

  • How is your organization collecting feedback from the people you serve?

    Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve,

Financials

Diocese of Youngstown Catholic Charities Corporation
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Diocese of Youngstown Catholic Charities Corporation

Board of directors
as of 07/14/2022
SOURCE: Self-reported by organization
Board chair

Most Reverend David Bonnar

Diocese of Youngstown

Robert Siffrin

Diocese of Youngstown

Rachel Hrbolich

Catholic Charities

Michael Gardner

Catholic Charities of Ashtabula County

Patricia Hamilton

Catholic Charities serving Portage and Stark Counties

Deanna Spirko

Catholic Charities Regional Agency

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 7/12/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 07/13/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.