THE EMERGENCY ASSISTANCE CENTER, INC

Northfield, OH   |  www.teacenter.org

Mission

Our mission at The Emergency Assistance Center is to provide food, clothing, personal hygiene items, and seasonal support for our Northern Summit County neighbors in need.

Ruling year info

2000

Principal Officer

Joyce Hunt

Main address

9199 Olde Eight Road, Ste C

Northfield, OH 44067 USA

Show more contact info

EIN

34-1899752

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Emergency Assistance Center provides food, clothing, personal hygiene items, and seasonal support to low-income families in need in our service area.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

The Emergency Assistance Center

We are a food pantry that serves Northern Summit County, Ohio. We assist with food, personal hygiene items and clothing on a monthly basis. We also provide additional food for holiday meals for Thanksgiving, Christmas and Easter.

Population(s) Served
Adults
Children and youth

Where we work

Accreditations

Better Business Bureau of Akron 2020

Charity Navigator 2020

Awards

Accredited Charity 2020

Better Business Bureau

Affiliations & memberships

Better Business Bureau of Akron 2020

Akron-Canton Regional Food Bank 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

The Emergency Assistance Center

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The Emergency Assistance Center provides food, clothing, personal hygiene items, and seasonal support to low-income families in our service area.

Number of emergency meals provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

The Emergency Assistance Center

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The Emergency Assistance Center provides emergency food assistance to low-income families in our service area.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

The Emergency Assistance Center

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The Emergency Assistance Center currently has 40 dedicated volunteers that serve weekly. This does not include the number of student volunteers or drop-in volunteers. COVID-19 caused a reduction.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The goal of The Emergency Assistance Center is to provide emergency food assistance to all low-income families in our service area who need help.

We are 100% community-funded through monetary donations, as well as food and hygiene donations by local individuals, business, schools, churches, and organizations. We work hard to maintain strong relationships with those who support us.

We accept the help of anyone who wants to volunteer to help maintain operations at the Center and work with clients.

The Emergency Assistance Center sustains relationships with our donors and the community through personal contact, our Facebook page @teacenter, and our website www.teacenter.org.

We currently have 40 regular volunteers who give their time every week to support the operations of the Center. Most of our volunteers are retirees and many were not able to come in during the COVID-19 pandemic. We are gradually increasing number of volunteers to pre-COVID levels.

Goal 1: By increasing funding, we will be better able to serve our current clients and will continue to look at expanding our services and areas. We have recently partnered with Ohio Department of Job & Family Services and with Veterans Affairs so that anyone in the area can meet with representatives at our location.
Goal 2: By having a well defined policy, our stakeholders have a clear message on why and how we are obtaining our long term goals.
Goal 3: We believe that The Emergency Assistance Center will continue to grow, not only by volunteers and donors but by clients. We believe that it will continually positive identity within the communities in which we serve.
Goal 4: Our Fundraising committee continues to work on goals of fundraising and event in which this will occur. They report to our Board of Directors.
Goal 5: We believe that our Social Media presence will continue and will look at ways to expand and use other forms of social media to talk about not only the Emergency Assistance Center but to talk about food insecurity in our community.
Goal 6: We are looking to retain and to continually train our board members.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Low-income and food insecure individuals and families who live in seven zip codes in Northern Summit County.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys,

  • How is your organization using feedback from the people you serve?

    To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We are now partnering with the Ohio Department of Jobs & Family Services and with Veterans Affairs so that our clients can meet with a representative at our location rather than having to travel to downtown Akron.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Yes. By giving their feedback and allowing us to better understand their needs and priorities, our clients are enabling our organization to better serve them.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

THE EMERGENCY ASSISTANCE CENTER, INC
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

THE EMERGENCY ASSISTANCE CENTER, INC

Board of directors
as of 10/6/2021
SOURCE: Self-reported by organization
Board chair

Randall Hyde

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/06/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 10/06/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.