CANCER SERVICES OF ALLEN COUNTY INC

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aka Cancer Services of Northeast Indiana   |   Fort Wayne, IN   |  www.cancer-services.org

Mission

The mission of Cancer Services of Northeast Indiana is to enhance the quality of life of those affected by cancer by providing meaningful resources, information and compassionate assistance.

Cancer Services of Northeast Indiana serves people with cancer in Adams, Allen, DeKalb, Huntington, Kosciusko, Lagrange, Noble, Steuben, Wabash, Wells and Whitley counties in Northeast Indiana.

Ruling year info

1963

President and CEO

Dianne May

Main address

6316 Mutual Drive

Fort Wayne, IN 46825 USA

Show more contact info

Formerly known as

Allen County Cancer Society

EIN

35-0965609

NTEE code info

Human Service Organizations (P20)

Cancer (G30)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

A cancer diagnosis is devastating: physically, emotionally and financially. Even as treatment options and survival rates improve, the cost of treatment is increasing. Cancer can easily destabilize even the strongest families and easily causes families with fewer resources into a crisis.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Client Advocate Program

Cancer Services of Northeast Indiana's Client Advocate Programs provides practical resources, information and compassionate support to people touched by cancer.

Population(s) Served
People with diseases and illnesses
Adults

Where we work

External assessments

Evaluated via the Impact Genome Project (2019)

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Caregivers, People with diseases and illnesses

Related Program

Client Advocate Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Cancer Services helps thousands of people with cancer each year. Additionally, we provide services to caregivers and family members as well and many of our educational programs our open to the public.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Cancer Services of Northeast Indiana's objective is to reduce the emotional and financial burden of a cancer diagnosis. Cancer Service provides practical resources and educational opportunities the result is increased access to healthcare, improved economic stability and the promotion of physical, mental and financial wellness for everyone touched by cancer.

Cancer Services of Northeast Indiana provides programs and services that empower clients and give them the knowledge and skills they need to navigate the myriad of decisions they need to make.

Through our Client Advocate Program, clients work one-on-one with a client advocate who conducts a comprehensive assessment of each client's needs as well as the needs of their family and then work closely with each client to assure those needs are met on an ongoing basis. Clients and their families benefit from the following services:

• Personalized supportive counseling
• Specialized programming for children with cancer (Kids Surviving Cancer)
• Specialized programming for children affected by cancer (Courageous Kids)
• Clarity Project – cognitive rehabilitation to help with “chemo brain”
• Professional financial consultation
• Professional legal consultation
• Support communities
• Financial assistance for cancer-related expenses
• Advocacy with insurers and employers
• Information and referrals
• Resource library
• Durable medical equipment loans
• Home health care supplies
• Professional nutrition consultations and education
• Nutrition supplies
• Educational workshops
• Transportation assistance
• Massage
• Exercise therapy, including yoga, tai chi, meditation and stretching
• Wigs, hats and scarves

Cancer Services of Northeast Indiana has a dedicated and professional staff and significant resources and support to ensure the agency is able to meet its goals, including:

• A Director of Clinical Services with an MS in counseling and more than 20 years of experience.
• A Director of Education with a master's degree in public affairs and experience teaching at university level
• 6 full-time Client Advocates (all with significant credential and experience including, gerontology; social work; case management and mental health)
• A Registered Dietitian for educational workshops and professional consultation with clients
• 538 active volunteers
• A well-stocked warehouse of health supplies and durable medical equipment
•Up-to-date technology, including CRM software to track client interactions
•Strong partnerships with local medical community

In 2019, year Cancer Services of Northeast Indiana is celebrating its 75th Anniversary.

In 2020, we served 4,003 clients. Cancer Services provided 669 families with $115,144 in financial assistance; distributed 45,659 health care supplies; 1,425 pieces of durable medical equipment; 3,389 cases of nutritional drink and 1,171 wigs, hats or scarves to decrease financial burden.

Additionally, 412 individuals participated 986 times in oncology massage and 1,064 individuals participated 5,733 times in a wellness offering (nutrition workshop, education class, exercise, etc.). Client advocates provided 6,982 hours of support assistance.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To assist clients in identifying their own needs for support.,

  • What significant change resulted from feedback?

    1. After feedback from parents of children with cancer, we adjusted the amount and the way we were providing transportation assistance to families with children who have cancer. 2. Some clients living in more remote areas of our service area suggested improved access would be beneficial. We added programs in other communities as well as systems to deliver supplies and durable medical equipment.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

CANCER SERVICES OF ALLEN COUNTY INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CANCER SERVICES OF ALLEN COUNTY INC

Board of directors
as of 2/10/2021
SOURCE: Self-reported by organization
Board co-chair

Mr. Brad Bertsch

Brotherhood Mutual Insurance

Term: 2019 - 2021


Board co-chair

Mr. Cory Swagger

Swagger Law

Term: 2019 - 2021

Ed Souers

John Bloom

Retired from Shambaugh, Kast, Beck & Williams

Laura Lefever

Brad Bertsch

Brotherhood Mutual Insurance

Tom Horton

Barrett & McNagny

Debra Durnell

Star Financial

William Schroeder

Sharon Simmons

Julie Nill

Cory Swagger

Swagger Law

Marc Leveridge

Retired from Sweetwater

Denise Anderson

Diane Calinski

Manchester University School of Pharmacy

Dave Fee

First Merchants Bank

Carla MacDonald

Huntington University

Margaret Rodenbeck

Fort Wayne Medical Oncology and Hematology

Wesley Russell, M.D.

Radiation Oncology Associates

William Seidel

Timothy O'Sullivan

Parkview Cancer Institute

Sharon Tubbs

HealthVisions Midwest

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 02/10/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.