CANCER SERVICES OF ALLEN COUNTY INC
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Programs and results
What we aim to solve
A cancer diagnosis is devastating: physically, emotionally and financially. Even as treatment options and survival rates improve, the cost of treatment is increasing. Cancer can easily destabilize even the strongest families and easily causes families with fewer resources into a crisis.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Client Advocate Program
Cancer Services of Northeast Indiana's Client Advocate Programs provides practical resources, information and compassionate support to people touched by cancer.
Where we work
External reviews

Photos
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Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Caregivers, People with diseases and illnesses
Related Program
Client Advocate Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Cancer Services helps thousands of people with cancer each year. Additionally, we provide services to caregivers and family members as well and many of our educational programs our open to the public.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Cancer Services of Northeast Indiana's objective is to reduce the emotional and financial burden of a cancer diagnosis. Cancer Service provides practical resources and educational opportunities the result is increased access to healthcare, improved economic stability and the promotion of physical, mental and financial wellness for everyone touched by cancer.
What are the organization's key strategies for making this happen?
Cancer Services of Northeast Indiana provides programs and services that empower clients and give them the knowledge and skills they need to navigate the myriad of decisions they need to make.
Through our Client Advocate Program, clients work one-on-one with a client advocate who conducts a comprehensive assessment of each client's needs as well as the needs of their family and then work closely with each client to assure those needs are met on an ongoing basis. Clients and their families benefit from the following services:
• Personalized supportive counseling
• Specialized programming for children with cancer (Kids Surviving Cancer)
• Specialized programming for children affected by cancer (Courageous Kids)
• Clarity Project – cognitive rehabilitation to help with “chemo brain”
• Professional financial consultation
• Professional legal consultation
• Support communities
• Financial assistance for cancer-related expenses
• Advocacy with insurers and employers
• Information and referrals
• Resource library
• Durable medical equipment loans
• Home health care supplies
• Professional nutrition consultations and education
• Nutrition supplies
• Educational workshops
• Transportation assistance
• Massage
• Exercise therapy, including yoga, tai chi, meditation and stretching
• Wigs, hats and scarves
What are the organization's capabilities for doing this?
Cancer Services of Northeast Indiana has a dedicated and professional staff and significant resources and support to ensure the agency is able to meet its goals, including:
• A Director of Clinical Services with an MS in counseling and more than 20 years of experience.
• A Director of Education with a master's degree in public affairs and experience teaching at university level
• 7 full-time Client Advocates (all with significant credential and experience including, gerontology; social work; case management and mental health)
• A Registered Dietitian for educational workshops and professional consultation with clients
• 538 active volunteers
• A well-stocked warehouse of health supplies and durable medical equipment
•Up-to-date technology, including CRM software to track client interactions
•Strong partnerships with local medical community
What have they accomplished so far and what's next?
For more than 75 years, Cancer Services of Northeast Indiana has served as the community's response when our friends and neighbors are diagnosed with cancer.
In 2021, we served 4,335 clients. Cancer Services provided 669 families with $115,144 in financial assistance; distributed 45,659 health care supplies; 1,425 pieces of durable medical equipment; 3,389 cases of nutritional drink and 1,171 wigs, hats or scarves to decrease financial burden.
Additionally, 412 individuals participated 986 times in oncology massage and 1,064 individuals participated 5,733 times in a wellness offering (nutrition workshop, education class, exercise, etc.). Client advocates provided 6,982 hours of support assistance.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To assist clients in identifying their own needs for support.
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What significant change resulted from feedback?
1. After feedback from parents of children with cancer, we adjusted the amount and the way we were providing transportation assistance to families with children who have cancer. 2. Some clients living in more remote areas of our service area suggested improved access would be beneficial. We added programs in other communities as well as systems to deliver supplies and durable medical equipment.
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
CANCER SERVICES OF ALLEN COUNTY INC
Board of directorsas of 02/23/2023
Mr. Cory Swagger
Swagger Law
Term: 2020 - 2023
Dr. Dianne Calinski
Manchester University School of Pharmacy
Term: 2021 - 2024
Ed Souers
John Bloom
Retired from Shambaugh, Kast, Beck & Williams
Laura Lefever
Brad Bertsch
Brotherhood Mutual Insurance
Tom Horton
Barrett & McNagny
Debra Durnell
Star Financial
William Schroeder
Sharon Simmons
Julie Nill
Cory Swagger
Swagger Law
Marc Leveridge
Retired from Sweetwater
Diane Calinski
Manchester University School of Pharmacy
Carla MacDonald
Huntington University
Margaret Rodenbeck
Fort Wayne Medical Oncology and Hematology
Wesley Russell, M.D.
Radiation Oncology Associates
William Seidel
Timothy O'Sullivan
Parkview Cancer Institute
Sharon Tubbs
HealthVisions Midwest
Michelle Creager
Matthew 25 Health and Dental Clinic
Kourtney Teegardin
Hagerman Group
Jackie Kocks
3 Rivers Federal Credit Union
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.