INDIANAPOLIS NEIGHBORHOOD HOUSING PARTNERSHIP INC
Programs and results
What we aim to solve
According to a 2019 report by The Polis Center, a family of four living in poverty is surviving on an annual income below $25,000; however, a four-person family with two school-aged children in Marion County needs $50,800 to be self-sufficient. A single parent with two children living in poverty has an annual income below $20,000, less than half that needed to be self-sufficient. Indianapolis families are more likely than ever to be housing cost burdened (spending more than 30% of their income on housing). Since 2014, tightening supply coupled with historically low interest rates and strong consumer demand caused existing home median sales prices in Marion County to increase 139% and is now out of reach for the average borrower at 80% or below of the AMI. Combining the challenges facing homebuyers with the fact that nearly 50% of renters are spending more than 30% of their income on rent is why INHP deploys tools that help households access and sustain affordable housing.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Education
INHP offers a variety of curriculum designed to help families prepare for and successfully maintain homeownership. Classes include Successful Renting, Dollars & Sense, Understanding Credit, and Homebuyer Education.
Advising
INHP offers one-on-one homeownership advising for up to 24 months to help families assess their potential to become and remain homeowners and qualify for affordable, sustainable mortgage financing.
Consumer Mortgage Lending
Consumer Mortgage Lending
INHP enables families to access a home-purchase mortgage through a referral to a local lending institution or through the INHP direct lending program. INHP also provides access to affordable home repair loans to low-income families to ensure the ability to maintain homeownership.
Post-Purchase Mortgage Counseling
While INHP families are three to four times less likely to default on their mortgages, INHP offers support to borrowers facing mortgage delinquency to help them remain in their home.
Affordable Housing Development and Preservation
Affordable Housing Development and Preservation
INHP collaborates with community and neighborhood partners to invest improve or develop more affordable housing options in Marion County that are accessible to families with low and moderate incomes. Our strategies for increasing the supply include providing direct investment, community lending or grants to those committed to creating and maintaining the supply of affordable housing.
Where we work
Accreditations
Aeris Rating: 4-Star AA 2022
Affiliations & memberships
Aeris Rating - 4-Star AA 2022
Housing Partnership Network 2022
Opportunity Finance Network 2022
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of groups/individuals benefiting from tools/resources/education materials provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Low-income people, Working poor, Adults
Related Program
Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of families served through INHP's financial and homebuyer education classes, one-on-one homeowner advising, affordable home purchase and home repair mortgage lending, & post-purchase counseling
Number of loans issued to clients
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Low-income people, Working poor
Related Program
Consumer Mortgage Lending
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
Affordable home purchase and home repair mortgage loans and down payment assistance. The decrease in 2020 is a result of having to stop home repair mortgages from March - September due to COVID-19.
Total dollar amount of loans issued
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Low-income people, Working poor
Related Program
Consumer Mortgage Lending
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Affordable home purchase and home repair mortgages and down payment assistance. The decrease in 2020 is a result of having to stop home repair mortgages from March - September due to COVID-19.
Number of housing units built
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Low-income people, Working poor
Related Program
Affordable Housing Development and Preservation
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The number of affordable housing units impacted through community lending, grant making, single family development, single family development, and equitable transit-oriented development
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
All INHP’s programs are guided by the 2021-2023 Strategic Plan which commits the organization to pursue two aspirational goals, which were developed through a data-driven, research-based approach grounded in local economic, demographic and social trends. Through its efforts and activities, in a manner aligned with its mission and vision, INHP is committed to working towards the following aspirational goals:
1. From January 1, 2021, to December 31, 2023, INHP will expand, preserve, or upgrade the supply of quality affordable housing in Marion County by 2,100 units through land acquisition, financing, developing and grantmaking to support community partnerships that support access to and preservation of affordable housing.
2. From January 1, 2021 to December 31, 2023, INHP will directly support the origination of 1,200 home purchase first mortgages in Marion County.
What are the organization's key strategies for making this happen?
INHP’s products and services are grounded in a comprehensive homeownership preparation and mortgage origination program designed to empower low- and moderate-income individuals and families to qualify for and obtain an appropriate affordable mortgage, purchase a home, and remain in the home for the long-term. Clients who complete INHP programs are fully prepared for long-term homeownership and become the seeds for stronger neighborhoods. In addition, INHP serves as a catalyst for neighborhood development and revitalization through the acquisition and rehabilitation of abandoned housing, and the development or preservation of affordable multifamily housing. Through these initiatives, INHP is responding to housing supply and demand in our city.
INHP Programs include:
Education -INHP offers a variety of curriculum designed to help families prepare for and successfully maintain homeownership. Classes include Successful Renting, Dollars & Sense, Understanding Credit, and Homebuyer Education.
Advising - INHP offers one-on-one homeownership advising for up to 24 months to help clients assess their potential to become and remain homeowners and qualify for affordable, sustainable mortgage financing.
Consumer Mortgage Lending - INHP enables families to access a home-purchase mortgage through a referral to a local lending institution or through the INHP direct lending program. INHP also provides access to affordable home repair loans to low-income families to ensure their ability to maintain housed.
Post-Purchase Mortgage Counseling - While INHP families are three to four times less likely to default on their mortgages, INHP offers support to borrowers facing mortgage delinquency to help them remain in their home.
Single Family Development- INHP is building affordable single-family homes throughout Marion County to help address the lack of supply in our market.
Land Banking- INHP, in collaboration with Cinnaire, launched the first Equitable Transit-Oriented Development (ETOD) loan fund to preserve affordable housing or spur development near Indianapolis transit lines.
Community Lending – INHP provides financing to non-profit borrowers, which enables them to acquire, aggregate, and hold sites to allow time for optimal strategic development; supports initiatives aimed at constructing or reconstructing safe, decent, and affordable housing; and offers lines of credit to incentivize revitalization efforts that turn depressed, vacant, and abandoned properties into community assets.
What are the organization's capabilities for doing this?
INHP’s leadership has over 145 years of combined experience and plays an integral role in affordable housing in Indianapolis. The organization holds an Indiana Mortgage Lending License (#11012) through the Indiana Department of Financial Institutions and is registered under the National Mortgage Licensing System (#84556). INHP is also a member of the Indiana Mortgage Bankers Association and the Federal Home Loan Bank of Indianapolis and serves on the City of Indianapolis Housing Trust Fund Advisory Board. On a national level, INHP is a member of the Housing Partnership Network, a collaborative of 100 of the nation’s leading affordable housing and community development nonprofit, and Opportunity Finance Network, a national association of Community Development Financial Institutions (CDFIs).
INHP is a 501(c)(3) nonprofit housing organization and a certified, Aeris-rated Community Development Financial Institution. INHP is the only nonprofit organization in Indianapolis providing a full range of home buyer education classes, homeownership advising programs, affordable mortgage products, and post-purchase counseling. INHP is listed as an approved housing counseling agency on the U.S. Department of Housing and Urban Development website, helping clients feel confident in INHP’s recommended advising and education programs. The organization is the leading homeownership resource in Marion County dedicated to serving homeowners and homebuyers with low- and-moderate-incomes.
INHP is committed to helping families with low- and-moderate-incomes have safe, decent, and affordable housing. To achieve this, the Board of Directors and staff recognize that INHP income sources must be diversified. INHP has a full-time Advancement Department focused on building relationships with past, current, and potential new funders interested in investing in families, neighborhood vibrancy, community vitality, and future generations.
With respect to philanthropic support, INHP has seen tremendous growth in contributions from foundations, corporations and individuals. This growth is due to donor centered philanthropic culture that incorporates cultivation, solicitation, recognition, and stewardship strategies outlined in an annual fundraising plan and rooted in building and maintaining relationships with donors. INHP is making strides in diversifying its contributor base through direct mail, special events, grassroots fundraising, prospect analysis, and grant proposal writing.
INHP’s strong governance also contributes to the sustainability of its programs. Its leadership plays an integral role in affordable housing in Indianapolis. Its dedicated finance department works to ensure INHP’s financial strength and uses several tools to monitor and maintain fiscal health. INHP sets budget goals, which are driven by annual program and lending goals. The program and lending goals are tracked monthly.
What have they accomplished so far and what's next?
INHP provides comprehensive, practical, goal-driven direction to consumers to repair credit, learn what to expect during the home buying process, select a suitable loan program, and ultimately close on a mortgage to purchase a home. Families work with an INHP Homeownership Coach for an average of eight months to learn budgeting and credit management skills and develop savings habits as well as the discipline to consistently apply them. This is a major effort to break the cycle of poverty.
In 2021, over 1,200 individuals participated in INHP’s Homeownership Preparation Program resulting in a 64-point average credit score increase for a consumer, and an average of $4,500 saved per household. The organization provided families with low- and moderate-income access to loan programs to purchase or repair a home. This included 87 INHP loans and 107 private sector loans for a total of 194 loans closed in 2021. These actions resulted in over $27.3 million in mortgage financing.
In 2021, INHP impacted 720 affordable housing units towards the five-year aspirational goal of 1,500 units.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
INHP assists low- and moderate-income families and individuals to build assets and economic stability through homeownership. We serve clients who earn at or below 120% of Area Median Income (AMI) as defined by the U.S. Dept. of Housing and Urban Development (HUD.) In 2021, 30% have incomes below 50% of the AMI. Indeed, 73% of clients have incomes that are low, very low, or extremely low (under 80% of the AMI). Clients who come to INHP typically have collections or judgments, minimal or no down payment savings, and initial credit scores in the upper 500s. In 2021, 71% of INHP home purchase clients identified as people of color and 79% were women.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person),
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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What significant change resulted from feedback?
Through feedback we learned that our communication with customers/realtors was not living up to expectations and causing uncertainty and stress to the process for our clients. We instituted a change in our MLO processes to include welcome calls to customers/realtors and weekly status updates to ensure better communication with the client and realtors in the transaction.
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With whom is the organization sharing feedback?
Our staff, Our board,
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How has asking for feedback from the people you serve changed your relationship?
Community leaders founded INHP as a public-private partnership in 1988. While INHP’s programs are driven by income qualifications, INHP is attentive to, and has been successful in, promoting access to our programs and services to underserved communities. We also promote access to those who have been traditionally underserved by responsible sources of mortgage financing. Select INHP programs gather client surveys. Other programs gather informal feedback with all providing direction on innovation and modifications for our programs and services. Our marketing department recruits client ambassadors to share their homeownership stories to be featured on our website and in marketing materials. We are adding a client customer page to INHP’s website in response to customer needs and inquiries.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive,
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
INDIANAPOLIS NEIGHBORHOOD HOUSING PARTNERSHIP INC
Board of directorsas of 06/15/2022
Ms. Gina Miller
United Way of Central Indiana
Al Smith
JPMorgan Chase & Co.
Gina Miller
United Way of Central Indiana
Moira Carlstedt
Indianapolis Neighborhood Housing Partnership
Jennifer Green
Partners in Housing
Jeffrey Kittle
Kittle Property Group
Tony Mason
Indianapolis Urban League
John Hirschman
Browning
Mark Kugar
BMO Harris Bank
Marshawn Wolley
Black Onyx Management, Inc.
Nicole Lorch
First Internet Bank
Bill Bower
First Financial Bank
Lacy DuBose
State Farm
Juan Gonzalez
KeyBank
Greg Fennig
United Way of Central Indiana
Chelsea Haring-Cozzi
Coalition for Homelwess Intervention &Prevention
David Hampton
LISC Indianapolis
Andy Nino
Shalom Health Care Center, Inc.
Portia Bailey-Bernard
Indy Chamber
Thomas Cook
Bose McKinney & Evans LLP
Linda Broadfoot
Second Helpings
Megan Sims Wilmes
Office of Congressman Andre Carson
Dawn Haut
Eskenazi Health Centers
Janine Betsey
Gene B. Glick Company, Inc.
Michael Fritton
Somerset CPAs and Advisors
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 06/15/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.