RONALD MCDONALD HOUSE CHARITIES OF THE OHIO VALLEY INC
Keeping families close
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Ronald McDonald House
The Ronald McDonald House provides care, comfort and support to the families of critically ill children.
Hospitality a la Carte
Through our Happy Wheels Carts we offer a beverage, snack, toys & activities and even smiles to patients, caregivers, visitors and staff in area hospitals. Our hospitality cart is complimentary and rolls anywhere from once a week to three times a week.
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of public events held to further mission
This metric is no longer tracked.Totals By Year
Population(s) Served
Caregivers, Families, Non-adult children, Parents
Related Program
Ronald McDonald House
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of new programs/program sites
This metric is no longer tracked.Totals By Year
Population(s) Served
Caregivers, Families
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Caregivers, Families
Related Program
Ronald McDonald House
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Caregivers, Families
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of baby bags given to new mOthers
This metric is no longer tracked.Totals By Year
Population(s) Served
Caregivers, Families
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of meals delivered
This metric is no longer tracked.Totals By Year
Population(s) Served
Caregivers, Families
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Hours of volunteer service
This metric is no longer tracked.Totals By Year
Population(s) Served
Caregivers, Families
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our mission is to create, find and support programs that improve the health and well-being of children. Our vision is to make a positive impact in the lives of children and their families in the Tri-State and beyond.
What are the organization's key strategies for making this happen?
In an effort to focus our grant-making efforts and to identify opportunities to establish permanent branded programs like Ronald McDonald House, Ronald McDonald Family Room, and/or Ronald McDonald Care Mobile, we will continually review and assess the medical, cultural, recreational and/or general care needs of children in the tri-state area of the Ohio Valley region.
To maintain the support throughout the community and the surrounding area, we will focus on building long-term partnerships with local businesses and organizations, creating life-long relationships with our donors and effectively developing and stewarding our community of volunteers.
Support outside the McDonald’s family is critical; thus, our goal is to increase awareness of RMHC in the communities we serve. This will involve the creation of meaningful messages and creative distribution channels. Every communication will be based on what will serve our mission best.
Our ability to support and sustain an increasing number of programs is dependent upon the availability of funds. Our goal is to develop strategic relationships to increase the percentage of annual operations supported by fundraising/donations, and implement practical fundraising programs that leverage our strengths to secure new, and extend existing relationships with donors.
In an effort to ensure efficient and effective use of the organization’s resources to advance our mission, we will focus on key outcomes and measure the impact of our programs. We will align our strategic plan with the RMHC Global Performance Plan and define key indicators to evaluate our performance and to identify areas for improvement.
What are the organization's capabilities for doing this?
RMHC of the Ohio Valley has strong relationships with medical partners from around the community. We have an incredibly strong volunteer base that's considered by some to be a model for non-profits in the area. We have excellent financial support from corporate and individual partners around the tri-state region. Our staff is knowledgeable, passionate and energetic about the cause. Our Board of Directors is an incredibly resourceful, intelligent and strategic group of local area business leaders, fundraisers, and community members passionate about our cause.
What have they accomplished so far and what's next?
Already the charity has executed on goals related to visual styling, branding and public presence through the publication of a newly designed annual report, near completion of a new website, and increased focus on quality of materials. We've updated our corporate fundraising strategy by implementing a year-long sponsorship approach. We've increased the priority on data collection and on surveying program participants. Future goals include further development of relationships with medical care providers in the area, and an a more holistic approach to fundraising and engagement.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
RMHC of the Ohio Valley serves critically ill children (age 0 up to 21) and their families. The charity serves people of all backgrounds and from all walks of life. The primary qualification to stay at the Ronald McDonald House is need. When your child is sick or injured, your world turns upside down. If your child requires hospitalization, your world stops. We are here to help families navigate what could be the most traumatic and stressful time of their lives. Families find a bit of normalcy by having a "home away from home" while their child is fighting to get healthy. Our house program also serves our local medical partners who practice family-centered health care and believe that keeping families together contributes to positive health outcomes.
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
We have begun including a postcard in guest rooms indicating that they have been cleaned and sanitized as a result of a guest's hesitation upon checking in to Ronald McDonald House.
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, It is difficult to get honest feedback from the people we serve
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
RONALD MCDONALD HOUSE CHARITIES OF THE OHIO VALLEY INC
Board of directorsas of 03/10/2022
Mr. Greg Risch
Gibb's Die Casting
Term: 2021 - 2024
Farrah Allen
St. Vincent
Lacy Bender
Harding, Shymanski & Co.
KAB Brasseale II
Kahn, Dees, Donovan, & Kahn, LLP
Suzanne Burgess
Jasper Memorial Hospital
Mary Dishman
German American Bank
Jason Fisher
Old National Bank
Jim Godsey
German American Bank
Katie Kentworthy
McDonald's
Peter O'Daniel
D-Patick
Aaron Reynolds
BKD, LLP
Greg Risch
Accuride Corporation
Kelly Snider
McDonald's
Dean Holmes
Koch Air LLC
Kyla Breivogel
AstraZeneca
Tina Cady
Deaconess Health System
Amanda Campbell
Bergman Communications
Olivia Dehner
Indiana Members Credit Union
Dylan Krohn
F.C. Tucker Emge Realtors
Jordyn Langley
Lochmueller Group
Madeleine Reffett
Community Advocate
Aaron Reynolds
BKD, LLP
Janet Rodriguez
McDonald's
Denise Utley
Indiana Members Credit Union
Emily Wilderman
WNIN Tri-State Public Media Inc.
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
No data
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/10/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.