RONALD MCDONALD HOUSE CHARITIES OF THE OHIO VALLEY INC

Keeping families close

aka RMHC of the Ohio Valley   |   Evansville, IN   |  www.rmhcohiovalley.org

Mission

The mission of the Ronald McDonald House Charities of the Ohio Valley is to create, find, and support programs that directly improve the health and well-being of children and their families.

Ruling year info

2007

Executive Director

Theresa Floyd-Maas

Main address

3540 Washington Ave

Evansville, IN 47714 USA

Show more contact info

EIN

35-1748468

NTEE code info

Health Support Services (E60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Ronald McDonald House

The Ronald McDonald House provides care, comfort and support to the families of critically ill children.

Population(s) Served
Adults
Families

Through our Happy Wheels Carts we offer a beverage, snack, toys & activities and even smiles to patients, caregivers, visitors and staff in area hospitals. Our hospitality cart is complimentary and rolls anywhere from once a week to three times a week.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of public events held to further mission

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families, Non-adult children, Parents

Related Program

Ronald McDonald House

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of new programs/program sites

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families

Related Program

Ronald McDonald House

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of baby bags given to new mOthers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of meals delivered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our mission is to create, find and support programs that improve the health and well-being of children. Our vision is to make a positive impact in the lives of children and their families in the Tri-State and beyond.

In an effort to focus our grant-making efforts and to identify opportunities to establish permanent branded programs like Ronald McDonald House, Ronald McDonald Family Room, and/or Ronald McDonald Care Mobile, we will continually review and assess the medical, cultural, recreational and/or general care needs of children in the tri-state area of the Ohio Valley region.

To maintain the support throughout the community and the surrounding area, we will focus on building long-term partnerships with local businesses and organizations, creating life-long relationships with our donors and effectively developing and stewarding our community of volunteers.

Support outside the McDonald’s family is critical; thus, our goal is to increase awareness of RMHC in the communities we serve. This will involve the creation of meaningful messages and creative distribution channels. Every communication will be based on what will serve our mission best.

Our ability to support and sustain an increasing number of programs is dependent upon the availability of funds. Our goal is to develop strategic relationships to increase the percentage of annual operations supported by fundraising/donations, and implement practical fundraising programs that leverage our strengths to secure new, and extend existing relationships with donors.

In an effort to ensure efficient and effective use of the organization’s resources to advance our mission, we will focus on key outcomes and measure the impact of our programs. We will align our strategic plan with the RMHC Global Performance Plan and define key indicators to evaluate our performance and to identify areas for improvement.

RMHC of the Ohio Valley has strong relationships with medical partners from around the community. We have an incredibly strong volunteer base that's considered by some to be a model for non-profits in the area. We have excellent financial support from corporate and individual partners around the tri-state region. Our staff is knowledgeable, passionate and energetic about the cause. Our Board of Directors is an incredibly resourceful, intelligent and strategic group of local area business leaders, fundraisers, and community members passionate about our cause.

Already the charity has executed on goals related to visual styling, branding and public presence through the publication of a newly designed annual report, near completion of a new website, and increased focus on quality of materials. We've updated our corporate fundraising strategy by implementing a year-long sponsorship approach. We've increased the priority on data collection and on surveying program participants. Future goals include further development of relationships with medical care providers in the area, and an a more holistic approach to fundraising and engagement.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    RMHC of the Ohio Valley serves critically ill children (age 0 up to 21) and their families. The charity serves people of all backgrounds and from all walks of life. The primary qualification to stay at the Ronald McDonald House is need. When your child is sick or injured, your world turns upside down. If your child requires hospitalization, your world stops. We are here to help families navigate what could be the most traumatic and stressful time of their lives. Families find a bit of normalcy by having a "home away from home" while their child is fighting to get healthy. Our house program also serves our local medical partners who practice family-centered health care and believe that keeping families together contributes to positive health outcomes.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We have begun including a postcard in guest rooms indicating that they have been cleaned and sanitized as a result of a guest's hesitation upon checking in to Ronald McDonald House.

  • With whom is the organization sharing feedback?

    Our staff, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    For families that return for recurring medical therapies, relationships have improved based on implementation of suggested program enhancements. Families are more trusting and relaxed while living at Ronald McDonald House.

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, It is difficult to get honest feedback from the people we serve,

Financials

RONALD MCDONALD HOUSE CHARITIES OF THE OHIO VALLEY INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

RONALD MCDONALD HOUSE CHARITIES OF THE OHIO VALLEY INC

Board of directors
as of 3/10/2022
SOURCE: Self-reported by organization
Board chair

Mr. Greg Risch

Gibb's Die Casting

Term: 2021 - 2024

Farrah Allen

St. Vincent

Lacy Bender

Harding, Shymanski & Co.

KAB Brasseale II

Kahn, Dees, Donovan, & Kahn, LLP

Suzanne Burgess

Jasper Memorial Hospital

Mary Dishman

German American Bank

Jason Fisher

Old National Bank

Jim Godsey

German American Bank

Katie Kentworthy

McDonald's

Peter O'Daniel

D-Patick

Aaron Reynolds

BKD, LLP

Greg Risch

Accuride Corporation

Kelly Snider

McDonald's

Dean Holmes

Koch Air LLC

Kyla Breivogel

AstraZeneca

Tina Cady

Deaconess Health System

Amanda Campbell

Bergman Communications

Olivia Dehner

Indiana Members Credit Union

Dylan Krohn

F.C. Tucker Emge Realtors

Jordyn Langley

Lochmueller Group

Madeleine Reffett

Community Advocate

Aaron Reynolds

BKD, LLP

Janet Rodriguez

McDonald's

Denise Utley

Indiana Members Credit Union

Emily Wilderman

WNIN Tri-State Public Media Inc.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/10/2022,

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 03/10/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.