Dove Recovery House for Women

Indianapolis, IN   |  http://www.doverecoveryhouse.org

Mission

Dove Recovery House for Women is committed to empowering women to become sober, self sufficient, and healthy by providing quality programming, safe and sober housing, and above all, hope for their future.

Ruling year info

2001

Executive Director

Wendy Noe

Main address

3351 N Meridian St Ste 110

Indianapolis, IN 46208 USA

Show more contact info

EIN

35-2120680

NTEE code info

Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment (F20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Due to the current opioid epidemic, a higher demand than ever exists for recovery services. According to SAMHSA, nearly 23.5 million Americans are addicted to drugs or alcohol, with only 1 in 10 receiving treatment. The devastating impact of the opioid epidemic is seen nationwide with a record number 72,000 lives lost to overdoses in 2017, a record number and a 10% increase over the previous year. Indiana is not immune to this crisis where opioid overdose deaths more than doubled between 2014 and 2017. According to research by Wallethub, Indiana ranked 14th worst in the United States for drugs; Pew Research Center found that Indiana According to research by Wallethub in 2018, Indiana ranked the 4th worst state for drugs; Pew Research Center found that Indiana ranked 16th worst for percentage of residents who need treatment but did not receive it and 10th for the least amount of money allocated for drug treatment.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Dove Recovery House for Women, Inc.

With 40 beds available, Dove House is the largest transitional housing and recovery program for women in Marion County. However, due to the current opioid epidemic there is a higher demand for recovery services than ever before, as demonstrated by the 4-6 month wait list for admission into Dove House. Women living with addiction and who are also homeless – or on the brink of homelessness – need a continuum of care with comprehensive support services.

Our program focuses not only on the addiction, but the horrific traumas that they’ve experienced. In addition to the trauma and addictions, our program model is designed to ensure that when our clients exit the program they are contributing members of society. Dove House is committed to ensuring that clients feel empowered, learn tools to be self-sufficient and to become contributing members of society. In addition, focus is also placed on sobriety which includes 12 step meetings, healthy relationships, parenting, job readiness, financial literacy, and self-esteem.

Population(s) Served

Where we work

Awards

Recovery Residence of the Year 2019

Mental Health of America of Indiana

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Percentage of clients who successfully exit the program

This metric is no longer tracked.
Totals By Year
Related Program

Dove Recovery House for Women, Inc.

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Successful exit of the residential recovery program mean that a client 1) has completed intensive outpatient programming and a minimum stay of 90 days and 2) has moved into stable community housing.

Percentage of clients who are employed or enrolled in school

This metric is no longer tracked.
Totals By Year
Related Program

Dove Recovery House for Women, Inc.

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Percentage of clients who reunify with family and children

This metric is no longer tracked.
Totals By Year
Related Program

Dove Recovery House for Women, Inc.

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Clients who reestablish relationships with family members and friends and create positive social supports. This can include parents, relatives, friends, and children.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Dove House is the largest transitional housing and recovery program for women in Marion County and is certified as a level IV Recovery Residence through Indiana Alliance for Recovery Residences. Dove House serves 40 women each night and more than 80 women annually. Comprehensive services include transitional housing, counseling and trauma therapy, intensive outpatient programming, peer recovery support, case management services, recovery programming, life skills and job readiness classes, nutritious meals, parenting classes, and family reunification services, all of which is offered free of charge to clients.

At Dove House, we serve the most vulnerable women in our community—women who have experienced physical, emotional, and sexual abuse; women who have experienced homelessness; women who are struggling with addiction and have nowhere else to turn. Unfortunately, the root of all addiction is trauma—which is why we not only focus on a woman’s sobriety, but her overall physical and mental health on her road to recovery. In addition to offering housing and premier recovery programming, each Dove is provided trauma therapy and counseling in order to treat her holistically.

Dove Recovery House for Women implements a continuum of care through our community housing and outreach initiative. Dove House provides case management and housing placement in stages:

1. Outreach: Case management starts when a woman first completes an intake assessment and is placed on a waitlist. While she waits for space to become available in the residential program, a client begins to receive outpatient services and access to 12-step meetings, sobriety accountability, goal planning, health insurance enrollment, drug screening, parenting classes, and other daytime programming.

2. Residential Program: Once a bed becomes available at Dove House, a client advances from outpatient to the residential program, continuing with case management services, in addition to safe, free housing and weekly trauma therapy. With admission into Dove House, a client makes a minimum 90-day commitment but can stay up to 2 years. The average length of stay is 7 months.

3. Community Housing: The third and final phase of the program, called Steps to Success, connects clients to affordable housing. When a client has successfully completed the residential program, is gainfully employed and/or in school, and is ready for sober living, Dove House staff will continue providing case management and trauma therapy to help the client transition to living independently. To start the process, Dove House will partner with community housing organizations to secure safe, affordable housing. Additional services that Dove House will continue to provide include drug screens and sober living accountability, family reunification support, resources that promote financial stability and steady employment. During this phase, clients will receive a rental subsidy for eight months towards stable and permanent housing - a 50% rental subsidy during the first four months of this transition period, and a 25% rental subsidy during the next four months.

Wendy Noe is Executive Director of Dove Recovery House for Women, the largest transitional housing organization in Marion County for women recovering from addiction. Wendy is responsible for overseeing all operations and growth for the organization including fundraising, program development, staff supervision, advocacy, communications and marketing. In 2016, Wendy worked closely with volunteers and donors to help secure the donation of a 10,000 sq. ft. building, valued at $1.4 million, and raised an additional $1.3 million for renovation. This new facility increased the capacity of Dove House by 60%, and now houses 40 women every night. She has been instrumental in raising the Dove House's profile in the community. Under her leadership, the organization has improved the client success rate to 73%.

In 2015, Dove House had a budget of $270,000 with 75% of funding in the form of grants. Today, Dove House has an operating budget of $530,000 and has diversified its funding with an even mix between individual donations and fundraising initiatives, grants and contracts, and state funding from FSSA. In the last four years, Dove House has seen tremendous growth in revenue, clients served, fiscal health, and program best practices, along with being known as a well-respected partner in the healthcare, homelessness, and criminal justice arenas.

To continue diversification of funding sources and plan for sustainable growth, Dove House became accredited as a Medicaid Provider in July 2019 and has been approved by two managed care entities for billing as of January 2020: MHS and Anthem; we anticipate be approved by MDWise in the coming months. The ability to bill Medicaid for eligible healthcare and recovery services, including peer recovery coaching, trauma therapy and counseling services, and intensive outpatient programming, will provide a new, sustainable source of funding to ensure long-term financial stability and sustain the grant provided by CICF. By becoming a Medicaid Provider, Dove House will achieve expanded impact, improved clinical programming and long-term client success, and stronger fiscal health, putting Dove House in a place to serve the most vulnerable women in our community for years to come.

In 2019, Dove House had a 73% success rate of women completing the program and staying sober. Of the nearly 20 women who participated in the Steps to Success program in the past 15 months, nearly 100% maintained sobriety and 100% of participants maintained employment and housing. When women leave detox centers and enter a recovery program like Dove House, the relapse rate is much lower. While it is estimated that those who leave detox have a 40% likelihood of relapsing, an individual who enters a recovery residence program is 4 times less likely to relapse, if ever. About 2 in 5 women who leave Dove House continue to visit for therapy and support groups, as well as provide support to new residents through the active alumnae group. In looking toward the future, Dove House is interested in increasing the volume of our program, as well as potentially increasing the number of sites throughout the state.

Since 2000, hundreds of women have found recovery with Dove House’s assistance. Dove House is truly a unique program in Indianapolis and the only Level IV Recovery Residence as deemed by the Indiana Alliance for Recovery Residences. Without Dove House, Marion County would have a significant gap in recovery residential beds for our community to access; additionally, Dove House provides the additional support of integrating women in recovery back into community-based housing, reintegrating them as productive and contributing members of the Indianapolis community. Simply put, without Dove House over the past 20 years, hundreds of Hoosier women would still be grappling with addiction or could have even died.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

Dove Recovery House for Women
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Dove Recovery House for Women

Board of directors
as of 4/15/2020
SOURCE: Self-reported by organization
Board chair

Erin Hedges

Hedges

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 03/05/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 03/05/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.