SGA Youth & Family Services

Leading Positive Change

aka SGA   |   Chicago, IL   |  https://www.sga-youth.org

Mission

SGA's mission is to help children, families and communities facing great challenges to realize their potential.

Ruling year info

1952

CEO

Dr. Susana Marotta

President

Martha Guerrero

Main address

11 East Adams Suite 240

Chicago, IL 60603 USA

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Formerly known as

Scholarship & Guidance Association

Joint Committee for Vocational Training

EIN

36-2167916

NTEE code info

Mental Health Treatment (F30)

Family Services (P40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Nearly half of Chicagoans are considered low income or living in poverty. According to the Center for Community Health Equity, the healthiest Chicago communities have a low birth weight average of 3 or 4 percent. In the most impoverished communities, rates of low birth weight hover around 20 percent. Only one in five Chicago children starting kindergarten are ready, based on preparedness measures in social-emotional learning, literacy, and math. For low-income students, a mere 16% demonstrated readiness. The National Dropout Prevention Center reports that 82% of U.S. prisoners are high school dropouts. Those who fail to earn a high school diploma are five to six times more likely to serve jail or prison time. Many Chicagoans are unable to find and maintain stable employment due to low education, lack of experience and skills, and involvement in the justice system. Young adults who are incarcerated have a reduction of income of $4,000 to $5,000 per year.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Parenting

SGA's parenting programs work begins with expectant mothers to reduce the infant mortality rate and help prepare them for birth. Through home-visiting programs, SGA provides parents of young children with early childhood development guidance, parenting tips and safety assessments. Parenting programs may also include early childhood and parenting education, while offering additional supports including job training and placement, education services and case management.

Population(s) Served
Children and youth
Families

SGA is a city leader in early childhood development, providing both direct services and consulting. Services include Early Head Start and Head Start, utilizing the Parents as Teachers curriculum to serve children, ages 0-5, through a home visiting model that includes weekly group sessions and ongoing parent training. SGA embeds mental health consulting in its early childhood programs, ensuring social-emotional health of both the child and parent. Because of SGA's success in early childhood programming, the agency serves as a consultant for Head Start, Early Head Start and childcare providers across Chicago. Additionally, SGA leads consortia that focus on policies and best practices in the areas of infant mortality reduction and early childhood development.

Population(s) Served
Infants and toddlers
Families

SGA is a strategic partner with Chicago Public Schools, with staff embedded in select elementary and high school sites. Knowing that students can only learn when they are in a safe environment, SGA hires and trains community residents to provide safe passage to designated schools and extracurricular activities in targeted, high-violence communities. Within the schools, SGA may offer crisis intervention; individual, group, and family counseling; mentoring; gang diversion, drug and alcohol education; parent education; family engagement; classroom supports; and case management services. SGA offers college and career readiness, through a range of programs from those targeting youth involved in the juvenile justice system or local gangs to support services for high-performing student leaders who will be the first in their families to attend college. Together, these wrap-around supports ensure Chicago's youth have the opportunity to excel in both school and life.

Population(s) Served
Children and youth
Families

Targeting out-of-school youth, including those involved in the juvenile justice system, SGA's workforce development services provide vocational training, job readiness preparation and job placement coupled with wrap-around supports, including financial literacy, educational remediation, case management, counseling and life skills training.

Population(s) Served
Adolescents
Young adults

Using its several decades of experience and organizational strengths, SGA is embarking on an innovative venture: social service delivery models. SGA's programming is uniquely positioned to meet the needs of the community and overcome limitations of traditional approaches of social service delivery by providing the Cycle of Opportunity continuum of comprehensive services for children and their families. Community residents are deeply involved in all aspects of planning and implementation. By strategically expanding these cradle-to-career services family by family, block by block until the community reaches a tipping point and realizes long-term, sustainable transformation.

Population(s) Served
Unemployed people
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Seniors, Young adults, People of Latin American descent, People of African descent

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

SGA helps children, families and communities facing great challenges to realize their potential. The Cycle of Opportunity is a continuum of services. We begin with prenatal care, supporting young parents and ensuring children are ready for kindergarten. We come alongside Chicago schools and juvenile justice system to provide the social-emotional support youth need to reach their potential. We provide career training for young adults who are out of school—preparing tomorrow’s workforce while helping families earn living wages. Throughout our programs, SGA uses an individualized, strengths-based, trauma-informed approach. SGA’s case managers and counselors help clients overcome immediate barriers while laying the foundation for long-term success. 94% of clients served report feeling safer because of SGA’s work.

As one of the largest and most well-established human services agencies in Chicago today, SGA is embarking on an innovative venture: social service delivery models, offering a concentration of services. We’re starting in some of Chicago’s most challenged neighborhoods: Brighton Park, South Lawndale, Roseland and Woodlawn (in partnership with Preservation of Affordable Housing). SGA is strategically expanding its cradle-to-career services until the community reaches a tipping point and realizes long-term, sustainable transformation.

SGA Youth & Family Services has been serving Chicagoland since 1911. We hire diverse qualified staff from the areas that we serve. For over 21 years, SGA has been in great financial health and has had a balanced budget. We have several sites in concentrated areas of need in Chicagoland and are expanding our services to reach a broader population of clients in need.

In 2021 SGA served nearly 21,000 children and families. In our Early Childhood Education programs, 97% of parents reported reading to their children weekly. 96% of our students and parents felt safer as a result of Safe Passage, one of our Education Support Services. We empowered 100% of our 12th graders to graduate on time, and 88% are college bound.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve the most challenged and underserved populations in Chicago and surrounding suburbs.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Clients would like to have more socialization sessions. A socialization is a group gathering by parents and children in our early childhood programs where they have an opportunity to learn about early childhood education and socialize and discuss topics related to the individual and community needs, goals, accomplishments, and challenges. They also share a space to discuss their child’s development. In response to this request, the agency has secured space to hold additional socialization sessions with families.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    The people we serve tell us they find data collection burdensome,

Financials

SGA Youth & Family Services
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

SGA Youth & Family Services

Board of directors
as of 4/4/2022
SOURCE: Self-reported by organization
Board chair

Jeff Toner

Private Vista, LLC

Term: 2008 -

Nanette Bufalino

Ann & Robert H. Lurie Children's Hospital of Chicago

Joel Cooper

Hahn Loeser & Parks, LLP

John Cultra

William Blair

Susan Fisher-Yellen

Community Volunteer

Andrew Gelman

Holland & Knight, LLP

Kathy Leck

Lake Forest Graduate School of Management

Matt Schmeltz

Avionos

Jeffrey Toner

Private Vista, LLC

Donald Belgrad

Schnadig International Corporation

Karen Stone Kaplan

Community Volunteer

Tom Van Vuren

Alley Company

Max Reed

Suffolk Construction Company

Ted Wecker

Skyline Furniture

David Sever

KPMG

Francisco Arenas

Cook County Juvenile Probation

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 06/03/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female

The organization's co-leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 06/03/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.