PLATINUM2023

Shore Community Services, Inc

Guiding individual abilities

Skokie, IL   |  www.shoreservices.org

Mission

Shore Community Services' mission is to improve the quality of life for persons with intellectual and other developmental disabilities through educational, residential, vocational and related programs provided with community integrated supports and services.

Ruling year info

1962

CEO

Ms. Alexis India Alm, MNA, CFRE

Main address

8350 Laramie Avenue

Skokie, IL 60077 USA

Show more contact info

EIN

36-2384323

NTEE code info

Developmentally Disabled Services/Centers (P82)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Shore works to improve more inclusion for our individuals served through community access programs, employment and residential in the least restrictive environments.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Lois Lloyd Developmental Center

The Lois Lloyd Developmental Center offers the Life In Motion - Your Choice Program, which is Community Day Services (CDS) for adults with with intellectual and other developmental disabilities. The program serves individuals with multiple disabilities in the severe/profound to moderate disabilities, physically challenged and medically fragile. The program is designed to provide training in prevocational skill and adaptive daily living skills. Nursing services as well as occupational, physical and developmental therapy is provided. Enrichment activities include community field trips, cooking, art, exercise, leisure and music.

Population(s) Served
People with intellectual disabilities
People with disabilities

Provides housing and services for adults with intellectual and/or other developmental disabilities functioning at a variety of levels - from the mild to profound range of intellectual disability.

Population(s) Served
People with intellectual disabilities
People with disabilities

Shore Homes provides housing for adults with intellectual and/or other developmental disabilities functioning at a variety of levels. Shore Homes East is licensed by the Illinois Department of Public Health as an Intermediate Care Facility (ICF). I provides private bedrooms for each of the twelve residents in a fully accessible, one-story building and provides 24-hour supervision. ICF-IID-16.

Shore Home West is a Community Living Facility (CLF) licensed by the Illionois Department of Public Health also serving individuals with intellectual and/or other developmental disabilities. Each resident enjoys a private bedroom and the required 24 hour supervision so that the residents can live and function in the community.

Population(s) Served
People with intellectual disabilities
People with disabilities

A vocational habilitation and rehabilitation program providing vocational evaluation, work adjustment training, and work-related therapeutic activities for adults with a developmental disability, to enable them to achieve a higher level of vocational potential. In some instances, placement in regular employment is the maximum outcome of service, whereas in others, long term facility-based and/or supported employment is the appropriate outcome. In addition, a job discovery and community access program is available through True North - Find Your Path Program.

Population(s) Served
People with intellectual disabilities

Where we work

Affiliations & memberships

Illinois Association of Rehabilitation Facilities 2023

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children with disabilities receiving early intervention services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Infants and toddlers, People with intellectual disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Shore currently does not offer Early Intervention Services.

Number of individuals applying skills learned through the organization's training

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with intellectual disabilities

Related Program

Shore Joseph Koenig, Sr. Training Center

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Due to COVID-19, our numbers decreased in 2021 and 2022. Many individuals did not feel comfortable being in a large group setting, and we were challenged with not being able to hire more staff.

Number of clients in residential care

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities

Related Program

Shore Residential Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Three primary objectives are established for each main program within the four divisions for a total of 68 objectives for the Agency. Below is a sample of the objectives currently in place for Fiscal Year 2021 (July 1, 2020-June 30, 2021).

Adult Services
1. 92% (23 out of 25) Clients enrolled will improve their expressive language skills, verbally or non-verbally, using sign language or an augmentative communication system as measured by staff evaluation in their Personal Plan by 6/30/21.
2. 88% (22 out of 25) Clients enrolled in the Adult Services Program will participate in at least 10 center based enrichment activities monthly as measured by enrichment attendance records by 6/30/21.
3. 80% (20 of 25) Clients will improve their appropriate community behaviors skills by participating in two community integration activities for two out of four quarters as measured by outing attendance records by 6/30/21.

Residential Services includes: CILAs (Community Integrated Living Arrangements), Shore Homes West (SHW), Buehler House/Shore Homes East (SHE), Supported Living Arrangements (SLA) & Home Base Services.
1. 98% (62/63) Residents will maintain their residential placement, preventing placement in a more restrictive setting based attendance records by 6/30/21.
2. 94% (59/63) Residents will improve their independent living and community integration skills based on staff attendance records and Activity Log by 6/30/21.
3. 92% (58/63) Residents will live healthy by maintaining their ideal body weight measured by tracking logs by 6/30/21.

Shore Joseph Koenig, Sr. Training Center
1. 80% (13 of 15) Clients in True North will increase self-determination by completing the Discovery curriculum and/or interest inventory process as measured by staff case notes as of 6/30/21.
2. 73% (11 of 15) Clients enrolled in True North will develop natural supports by attending club meetings or volunteering 10 times as measured by staff case notes as of 6/30/21.
3. 77% (7 of 9) Clients with jobs in the community will improve job quality i.e. more work hours, increased wages, benefits or more responsibilities as measured by staff case notes as of 6/30/21.

External monitoring agencies do on-site surveys of the programs including: CARF International, Department of Public Health, Department of Human Services, Healthcare and Family Services, Department of Housing and Urban Development, Evanston Health Department, local and state fire departments and peer quality reviews. Persons served and other stakeholders also complete annual satisfaction surveys.

The program objectives are written to monitor outcomes of services in contrast to process objectives which relate more to methods, activities and changes to structure. Process objectives are considered very important but are primarily dealt with in the Annual Short and Long Range Plan, a separate and distinct planning and evaluation system, which attempts to incorporate relevant recommendations and findings from the Program Outcomes Management Process. Annual Program Outcomes Management results are prepared in the July to December period, while the Annual Short and Long Range Plans are developed between the January and June period. Program objectives are found within each division section of the complete Program Outcomes Management document.

The Consumer Satisfaction Survey contains the following four basic approaches.

The first involves feedback from persons served and their parents/guardians from a periodic staffing review of individual progress, Individual Plans and from other structured situations such as resident council meetings and other meetings with individuals served.

The second approach is a collection of responses to consumer/parent/guardians satisfaction surveys which were performed in the current fiscal year by all programs.

The third approach is an informal “open door" policy that permits consumers to speak to management, at their convenience, regarding likes, dislikes and suggestions for the programs and services.

The fourth method is by feedback from monitors, funders and other stakeholders.

Survey results in FY'20 indicated that all of the persons served responding were positive about their experiences with Shore.

Shore has over 70 years of experience serving the needs of children and adults with intellectual and other developmental disabilities. Its staff is well educated and over 30% have been employed for the agency for 10 or more years. The agency is accredited by CARF International formerly the Commission on Accreditation of Rehabilitation Facilities. In May 2018, the agency was awarded a three-year accreditation, which is the highest awarded, and it marked the 16th consecutive three-year accreditation Shore has received from this prestigious organization. The agency is approved by the following agencies: Evanston Mental Health Department, Illinois Department of Labor, Illinois Department of Public Health, Skokie Health Department and United States Department of Labor. We are a member of the Illinois Association of Rehabilitation Facilities (IARF) and Evanston, Morton Grove and Skokie Chamber of Commerce. Also, funding sources for the agency include: Evanston Mental Health Board, Illinois Department of Healthcare and Family Services, Illinois Department of Human Services, Niles Township, United States Department of Housing and Urban Development and numerous businesses, foundations, individuals and organizations.

As of December 31, 2020, which was the end of the second quarter, here is the progress on the program objectives.

Adult Services
1. 92% (23 out of 25) Clients enrolled will improve their expressive language skills, verbally or non-verbally, using sign language or an augmentative communication system as measured by staff evaluation in their Personal Plan by 6/30/21. Results: (20 of 20 100%)
2. 88% (22 out of 25) Clients enrolled in the Adult Services Program will participate in at least 10 center based enrichment activities monthly as measured by enrichment attendance records by 6/30/21. (20 of 20 100%)
3. 80% (20 of 25) Clients will improve their appropriate community behaviors skills by participating in two community integration activities for two out of four quarters as measured by outing attendance records by 6/30/21. (15 of 20 75%)

Residential Services includes: CILAs (Community Integrated Living Arrangements), Shore Homes West (SHW), Buehler House/Shore Homes East (SHE), Supported Living Arrangements (SLA) & Home Base Services.
1. 98% (62/63) Residents will maintain their residential placement, preventing placement in a more restrictive setting based attendance records by 6/30/21. (63 of 63 100%)
2. 94% (59/63) Residents will improve their independent living and community integration skills based on staff attendance records and Activity Log by 6/30/21. (63 of 63 100%)
3. 92% (58/63) Residents will live healthy by maintaining their ideal body weight measured by tracking logs by 6/30/21. (58 of 58 100%)

Shore Joseph Koenig, Sr. Training Center
1. 80% (13 of 15) Clients in True North will increase self-determination by completing the Discovery curriculum and/or interest inventory process as measured by staff case notes as of 6/30/21. (8 of 13 62%)
2. 73% (11 of 15) Clients enrolled in True North will develop natural supports by attending club meetings or volunteering 10 times as measured by staff case notes as of 6/30/21. Suspended
3. 77% (7 of 9) Clients with jobs in the community will improve job quality i.e. more work hours, increased wages, benefits or more responsibilities as measured by staff case notes as of 6/30/21. (3 of 4 75%)

Financials

Shore Community Services, Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Shore Community Services, Inc

Board of directors
as of 02/05/2023
SOURCE: Self-reported by organization
Board chair

Ms. Natalie Romano

Romano Brothers

Term: 2022 - 2024

Larry Berg

David T. Lloyd

Meridith Adams

Osman Arain

Sandra Buzard

Matthew Margolis

Lynn Kahla Ryan

Kevin Katz

Laura McGrady

Sam Garfinkel

Katie Koenig Zornow

Seth Hopkins

Paul Shuman

Douglas Schwartz

Michael Selway

Cheryl Kahanec

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/5/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data