PLATINUM2023

SAMARITAN INTERFAITH COUNSELING CENTER INC DBA SAMARACARE

Choose Stronger

aka SamaraCare   |   Naperville, IL   |  www.samaracarecounseling.org

Mission

We foster emotional, relational, and spiritual well-being through access to affordable life-changing care.

Ruling year info

1976

President & CEO

Dr. Scott Mitchell

Dr.

Michael Bradburn

Main address

1819 Bay Scott Circle, Ste 109

Naperville, IL 60540 USA

Show more contact info

EIN

36-2846570

NTEE code info

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Mental Health Access Program (MHAP) was established because mental health care is expensive, and the cost precludes many from receiving consistent high quality treatment. For many individuals, a lack of financial resources prevents them from seeking the help they need and deserve. For others, it leads to inadequate treatment further perpetuating a mental health crisis. Unlike one-time physician visits for well-being, mental health treatment may require weekly visits and on-going treatment for years. For this reason, individuals, couples and families can experience a significant financial impact - especially those with financial limitations. Currently there are few options for fee subsidized mental health care. The private sector is not designed to provide significant amounts of free or reduced cost care. County health departments serve clients who cannot pay, but have high demand and long wait times. Many providers due not accept Medicaid due to low and delayed payments.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Mental Health Access Program (MHAP)

The Mental Health Access Program was created, in tandem with our mission, to advance behavioral health equity by providing affordable access to high quality mental health care services to under-resourced clients who are uninsured, under-insured or who have financial limitations. It is the funding mechanism which connects under-resourced clients to our therapists. The program utilizes a sliding fee scale, based on the Federal Poverty Guidelines, to discount our standard fee. On average, 25% of our client base, at any given time, will need financial assistance. Historically, 70-75% of MHAP clients are low/moderate income households below 80% of Median Family Income. It is also our policy to provide fee subsidy assistance to clients with higher incomes that have extenuating circumstances. This includes situations involving abuse, abandonment, divorce/separation, unemployment and health issues which may preclude a client's ability to access or generate funds to afford care.

Population(s) Served
Age groups
Family relationships
Health
Social and economic status

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of health outcomes improved

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Number of clients completing 10 counseling sessions or more who showed improvement in the Global Assessment of Functioning score during Fiscal Year 2022.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The overall goals are to 1) provide access to mental health counseling for those individuals and families that have financial limitations to afford care and 2) to raise the quality of our client's lives and help them to reach balance, wellness and increased self-sufficiency by enhancing their ability to cope with life stressors.

Eligibility for fee subsidy assistance occurs when a client cannot afford SamaraCare’s standard fees due to an existing financial hardship or change in their financial circumstances. The fee per visit is determined largely by the applicant’s household income and size, based on the Federal Poverty Guidelines. Other extenuating circumstances are also considered.

The MHAP does not cover the entire cost of mental health services. Clients will be responsible for paying a portion of their bill based on their ability to pay. Generally, 70% of the MHAP clients we serve are low/moderate income households with income less than 80% of Median Family Income. Women constitute nearly 70% of our client base at any given time.

The fee subsidy is an indirect payment to individuals, in the form of a discount below the standard fee, resulting in a savings for those the subsidy is designed to help. While counseling fees can be discounted for eligible MHAP clients, the cost of providing mental health services to MHAP clients is not. Therefore, the money we raise is used to cover the cost of therapist salaries, as well as associated overhead expenses, such as facility usage, telehealth platform, billing and insurance, and other costs incurred in delivering direct services to MHAP clients.

The program has historically been funded through revenue from full fee paying clients that are not MHAP recipients and through individual, congregational, and corporate donations as well as public/private and local government grants. SamaraCare continues to seek new and additional sources of funding from individuals who have an interest in supporting mental health, as well as congregations, corporations and private/public foundations. This has ensured the vitality and sustainability of the program over its long history.

From an operational standpoint, SamaraCare is able to meet the increasing and specific mental health needs of the community through the quality of its professional staff, many of whom have post graduate degrees at the masters and doctoral levels and are licensed clinical psychologists, social workers, counselors and marriage and family therapists. Several are also ordained clergy. We provide the option of spiritually-counseling to individuals seeking this approach. We respect all faith perspectives or no faith, and help our client's engage their faith as they see fit as part of their overall recovery process. Other counseling firms may not be equipped to incorporate the role of spirituality into the healing process. Research clearly demonstrates that spirituality can be an invaluable factor in the process of instilling and facilitating positive coping, psychological well-being, and resilience in religious clients

During FY22, SamaraCare delivered a record 28,665 clinical hours of service to 2,860 clients. We also expended $544,167 in reduced cost care to 644 clients throughout the Chicago metro area.

2022 outcome measurements are as follows:
1) 85% of clients completing 10 or more counseling sessions increased their Global Assessment of Functioning (GAF) score.
2) 87% of clients agreed their personal/professional relationships had improved as a result of treatment.
3) 91% of clients agreed they were satisfied with their accomplishments from therapy.
4) 93% of clients agreed their therapist helped them to improve their coping skills to better handle problems, conflict and stress.
5) 95% of clients agreed that their therapist’s interventions and interactions were helpful.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

SAMARITAN INTERFAITH COUNSELING CENTER INC DBA SAMARACARE
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

SAMARITAN INTERFAITH COUNSELING CENTER INC DBA SAMARACARE

Board of directors
as of 10/17/2023
SOURCE: Self-reported by organization
Board co-chair

Ms. Annette Zulawski

ARZ Leadership Advisor

Term: 2021 - 2024


Board co-chair

Mr. William Smith

Knockerball USA

Term: 2021 - 2023

Mary Lynn Hoffer

DHJJ

Edward P Graham

Law Office of Edward P. Graham

William H Smith

Knockerball, USA

Kerry Quirin

Senior Living Experts

Theresa Atkins

KeHe Distributors

Annette Roder Zulawski

ARZ Leadership Advisor

Patrcia A Carl

High Performance Solutions, LLC

Scott Mitchell

SamaraCare

Mary Doyle

Aspirent

Michelle Grotto

Discover Financial Services

Janet Hagen

Brown & Brown

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/17/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/01/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.