PRIMO CENTER

aka Formerly: Primo Center for Women and Children   |   Chicago, IL   |  www.primocenter.org

Mission

Primo Center's mission is to empower families to become independent, responsible, and productive members of their community.

Ruling year info

1978

CEO

Ms. Christine Achre, MA

Main address

6212 S. Sangamon St.

Chicago, IL 60621 USA

Show more contact info

EIN

36-2966006

NTEE code info

Temporary Shelter For the Homeless (L41)

Community Mental Health Center (F32)

Other Housing Support Services (L80)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

According to the City of Chicago's Point-in-Time Count of people experiencing homelessness in 2020, 7,048 individuals in families, including children, were living in shelters or other places not meant for human habitation. In the last 40 years, Primo Center has evolved and grown to become the largest provider of services and homeless shelter for families and children in Chicago, distinguished by our comprehensive and innovative approach to care. This means we partner with, and care for parents and children across all life domains—health, education and housing.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Housing

Primo Center is the largest provider of services and shelter for homeless children and their families in Chicago. Serving those most vulnerable, the Center’s record of helping families gain independence far exceeds the national average.

• Primo Center is the highest performing service provider for families in Chicago, consistently placing more than 90% in permanent housing with only a 5% rate of return to homelessness. This compares to an industry standard of 55-65% return rate in other programs.
• 100% of Primo Center assisted families transition from the program with income and benefits, including employment.
• Primo Center provides 330 beds of interim housing to the Chicago homeless system.

Population(s) Served
Families
Homeless people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of homeless participants engaged in housing services

This metric is no longer tracked.
Totals By Year
Related Program

Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of low-income units in market-rate neighborhood

This metric is no longer tracked.
Totals By Year
Related Program

Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of youth and families for whom a strengths-based assessment is completed

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Primo Center makes it a priority to provide integrated physical, dental and mental health services for children and families through partnerships with federally qualified health providers. Our trauma-informed approach allows us to meet our families where they are and develop a plan that meets the needs of individual family members, and empowers parents to support their children and families, find and maintain affordable housing, and realize their personal goals.

Primo Center partners with and cares for parents and children across all life domains, including health, education and housing. We make it a priority to provide integrated physical, dental and mental health services for children and families. Our trauma-informed approach allows us to meet our families where they are, develop a plan that meets the needs of individual family members, and empower parents to support their children and families.

Trauma-informed Care:

Trauma-informed care is an approach to engaging people with histories of trauma. It recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. A number of key principles guide this approach to care, including the promotion of physical and emotional safety; acting with trustworthiness and transparency; empowering clients; and helping trauma survivors to identify and develop their resilience and other strengths.

Housing First:

Housing first is a philosophy that asserts that housing is a basic human right. It prioritizes the provision of permanent housing to homeless individuals based on the belief that housing is a necessary foundation for attending to other goals, such as getting a job, budgeting or managing substance use issues. Housing first rejects the idea that housing should be dependent on meeting pre-conditions. Housing first has become a mainstream approach to combatting homelessness with a growing body of research supporting successful outcomes and cost-effectiveness.

Primo Center is Chicago’s largest provider of services and shelter for families and children experiencing homelessness. Primo Center works in high-need communities across Chicago, operating facilities in Englewood on the city’s south side, and Austin and West Humboldt Park on the west side.

Housing:

• 330 beds of family shelter with comprehensive services for parents and children
• 12 units of permanent supportive housing including rent subsidies and services

Trauma-informed Care:

• A unique therapeutic community that provides a safe setting that helps families heal
• A harm-reduction approach that meets families where they are and motivates progress

Early Childhood Development Services:

• Early childhood center
• Evidence-based Parents as Teachers (PAT) home visiting program
• Child-parent psychotherapy

Integrated Physical, Dental and Mental Health Care:

• Coordinated health care that addresses families' needs comprehensively
• Linkage to primary, dental and mental health care “homes” in partnership with Heartland Alliance Health, Howard Brown Health and Lawndale Christian Health Center
• Kids Connected initiative to coordinate care among multiple systems citywide

Primo Center rigorously monitors its progress with each and every family served and continuously innovates in order to achieve its annual outcome goals. Two major new initiatives include:

Kids Connected is a groundbreaking initiative to create a holistic system of care for homeless children and their families. Kids Connected finally removes the barriers to primary, preventative and mental health services for this severely underserved population, creating a streamlined system that puts the family at the center of their care and wrapping all needed services and supports around the family. The Primo Center hopes that this approach will result in improved health outcomes for mothers and children, better school outcomes, and more stable housing. Kids Connected combines three key strategies that have been tested and refined across the country and validated through research, but which have never been used with homeless families — systems of care, wraparound services, and integrated health homes. Kids Connected melds all three strategies for the first time to deliver seamless support to homeless children with mental health needs and their families. Kids Connected is a joint initiative of the Primo Center along with Heartland Alliance Health and Catholic Charities. The initiative has received a six-year commitment of implementation funding from the Illinois Children’s Healthcare Foundation and additional support from Crown Family Philanthropies. Hopefully, Kids Connected will be replicated across the country to accelerate progress in ending family homelessness.

Englewood Community Kitchens is the Primo Center’s new full-service commercial kitchen and 50-seat classroom designed for hands-on cooking classes and nutrition and wellness events for adults, children and families. “Englewood Community Kitchens was six years in the making, and we are thrilled it’s finally built and ready for use to benefit our families and all residents of Greater Englewood,” notes Christine Achre, Primo Center CEO. “Through nutrition education, we can enable healthier food decisions.” Once considered a food desert with very limited access to healthy food, the Greater Englewood community now has opportunities to improve nutrition education at Englewood Community Kitchens, which was unveiled at a November 7, 2019 grand opening event with community stakeholders sponsored by the project’s lead donors, Whole Foods Market and Whole Cities Foundation.
Englewood Community Kitchens expands the Primo Center’s capacity to offer health and wellness opportunities for homeless families and amplifies the efforts of organizations working in Greater Englewood to improve health outcomes like the Englewood Quality of Life Plan Health and Wellness Task Force. The Primo Center will work with community partners to offer hands-on cooking classes, demonstrations, nutrition education and eventually, on-site job training. Learn more about Englewood Community Kitchens at www.primocenter.org/eck.

Financials

PRIMO CENTER
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

PRIMO CENTER

Board of directors
as of 08/25/2022
SOURCE: Self-reported by organization
Board co-chair

Mr. Quintin Primo III

Capri Investment Group


Board co-chair

Mrs. Diane Primo

Purpose Brand

L. Mitchell

Individual Member

Lee Miller

Abundant Venture Partners

Elizabeth Wohlleb

Harrison Street

Danielle Cassel

Vedder Price, P.C.

Thomas Kim, LCSW, MBA

Storks

Mina Malik

Harvard Law School

Jeff Spight

Bumbershoot Health

Leslie McClellan, MD

Physician

Ahmed Farag, MD

Diagnostic Imaging Specialists of Chicago

Trish Hoffman

Blitz Group, LLC

Elizabeth Holland

Abbell Associates

John Holmes

AAR Corp.

Marc Jacobson

Prudential

Michael Madkines

Individual Member

Michael Pagliuco

Pagliuco Design Company

Lisa Skolnik

Purpose Brand

Robin Stafford, DDS

McManus Dental

Chris Westall

Bounteous

Dana Williams

The Northern Trust Company

Organizational demographics

SOURCE: Self-reported; last updated 8/24/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability