Executive Service Corps of Chicago

Making nonprofits successful!

aka ESC   |   Chicago, IL   |  http://www.ExecServiceCorps.org

Mission

The Executive Service Corps engages highly trained professionals who use their time and expertise to provide nonprofits with the consulting services they need to be successful. To achieve our mission, we provide consulting, coaching, and professional services to about 150 nonprofit organizations impacting 1.2 million people each year.

Notes from the nonprofit

Executive Service Corps is a nonprofit organization serving as a consulting resource to more than 150 nonprofits and public agencies each year, helping them to reach their greatest potential for service to their community. Donor support makes this critical work possible. Thank you for building our community so we can make Nonprofits Successful!

Ruling year info

1978

President & CEO

Ms. Rachelle Jervis MBA

Main address

207 E. Ohio St # 212

Chicago, IL 60611-3238 USA

Show more contact info

EIN

36-2984270

NTEE code info

Management & Technical Assistance (S02)

Management & Technical Assistance (T02)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Executive Service Corps is the nation's premier nonprofit consultancy. The Executive Service Corps engages highly trained professionals who use their time and expertise to provide nonprofits with the consulting services they need to be successful.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Nonprofit Consultant and Executive Coaching

The Executive Service Corps (ESC) is the nation's premier nonprofit consultancy. ESC is a 42-year-old nonprofit organization that provides consulting and coaching services to about 150 philanthropic organizations, associations, and governmental institutions each year. In the first six months of 2020, ESC has provided 189 consulting and executive coaching engagements to 92 different nonprofit organizations. ESC boasts a 5/5 rating on anonymous client feedback surveys.

Population(s) Served
Adults

Where we work

Affiliations & memberships

Association of Fundraising Professionals - Member 2022

Chicago Women in Philanthropy 2022

Development Leadership Consortium 2022

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Annoymous client feedback rating

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Nonprofit Consultant and Executive Coaching

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Rating on a Scale of 1/5 with 5 being best on Anonymous Client Feedback Satisfaction Rating (Provided by clients at the conclusion of each engagement https://www.execservicecorps.org/feedback)

Estimated fair market value of capacity buliding services provided for free to community.

This metric is no longer tracked.
Totals By Year
Related Program

Nonprofit Consultant and Executive Coaching

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

ESC Grants / Donated Services provided by ESC (Estimated Fair Market Value of Engagements)

Estimated number of people helped by organization's work (as determined by annoymous client feedback at projects completion)

This metric is no longer tracked.
Totals By Year
Related Program

Nonprofit Consultant and Executive Coaching

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Estimated number of people helped by ESC (Provided by clients in anonymous client feedback survey at https://www.execservicecorps.org/feedback)

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Executive Service Corps engages highly trained professionals who use their time and expertise to provide nonprofits with the consulting services they need to be successful. To achieve our mission, we provide consulting, coaching, and professional services to about 150 nonprofit organizations impacting 1.2 million people each year. Our vision is that all nonprofits in our community will have access to the services they need to thrive.

Our clients come from all parts of the philanthropic sector including arts and culture, civic and community development, education and youth, health, human and social services, social enterprise, and public and government agencies. Our clients are our mission; we exist to serve them.

Executive Service Corps’ mission is very clear – To Make Nonprofits Successful! The needs of ESC clients are both diverse and ever-changing. They expect “best in class” services, and the Executive Service Corps’ goal is to exceed expectations – every time. Through the generous donations of time, talent, and treasure, the Executive Service Corps is able to provide nonprofits with exceptional services, at a fraction of the cost.

Since 1978, the Executive Service Corps has honed this effective model, building an unmatched knowledge center of topics in nonprofit and public agency governance, management, and operations.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We continuously collect anonymous client feedback via our website at https://www.execservicecorps.org/feedback. We also collect feedback via client calls and a Nonprofit Advisory Council.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Our free public training topics come directly from the feedback we receive from our clients. We also have developed new services based on this feedback such as our recent publication of the nonprofit directory.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Sharing feedback helps us strategize and build consensus around the future direction of our organization.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Executive Service Corps of Chicago
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Executive Service Corps of Chicago

Board of directors
as of 2/17/2022
SOURCE: Self-reported by organization
Board chair

Jeanne Mayes

Mary Jo Bollero

Wendy Kritt

Joan Walsh

Daniel Weil

Rachelle Jervis

Joan Parrott-Sheffer

Corey Correnti

Norman Jones

Jeanne Mayes

Michael Mayhew

Upneet Teji

Terra Winston

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 02/17/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 06/22/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.