PLATINUM2024

WINGS Program, Inc.

Breaking the Cycle of Domestic Violence

aka WINGS   |   Palatine, IL   |  https://wingsprogram.com/

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Mission

The mission of WINGS Program, Inc. is to provide housing, integrated services, education, and advocacy to end domestic violence.

Ruling year info

1986

President and Chief Executive Officer

Rebecca Darr

Main address

PO Box 95615

Palatine, IL 60095 USA

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Formerly known as

HASP (Housing & Shelter Program)

EIN

36-3456061

NTEE code info

Family Violence Shelters and Services (P43)

Homeless Services/Centers (P85)

Thrift Shops (P29)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

According to the Data Report from the Network Advocating Against Domestic Violence, more than 37,000 contacts were made to the Illinois DV Hotline in 2022. This is the fourth consecutive year of record-breaking call levels, and a 50% increase in calls since 2019. Of these survivors contacting the Hotline, 31% needed shelter. Statewide, there were 88 nights with no shelter beds and 199 with no cribs. This poses a significant risk that the survivor may remain in an unsafe situation or face homelessness. Survivors coming to WINGS are disclosing higher levels of trauma and behavioral health concerns. In FY23, of WINGS 46 counseling case files, 72% reported positive screens on at least one behavioral health concern including mental illness, suicidal/homicidal ideation, or substance abuse. WINGS provides interventions that address immediate safety needs and holistically assist survivors to rebuild their lives after abuse.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Safe House Emergency Shelter

Adults and children fleeing domestic violence receive safe shelter and case management services that help them rebuild their lives.

Population(s) Served
Victims and oppressed people

Homeless adults and children live in shared (group) homes or single-family apartments for as much as two years while they gain the skills and resources necessary to live independently.

Population(s) Served
Victims and oppressed people

Adults with disabilities that affect their ability to hold steady employment may qualify for this open-ended housing arrangement. Permanent Supportive Housing clients pay rent on a sliding scale and have the option to participate in supportive services.

Population(s) Served
Victims and oppressed people

WINGS' Community Based Programs include the following
-Hospital Partnerships that provide bedside safety planning and counseling to survivors disclosing abuse as well as trainings to medical professionals on how to best screen patients for abuse.
-ALAS which provides volunteer mentors for Latinx clients.
-Project Lifeline which is a community mentoring program for WINGS graduates.
-Survivor Lifeline: Launched Spring 2021, this program provides survivor mentors to clients moving from domestic violence shelters in Rapid Rehousing units. Forming a connection to a mentor with shared experiences, clients are linked to resources, assisted with budgets to maintain housing and supported in their career aspirations.
-A New Direction – Community-based domestic violence counseling, legal advocacy, and referrals based in the Chicago neighborhoods of Beverly/Morgan Park.

Population(s) Served
Victims and oppressed people

Adults and children fleeing domestic violence receive safe shelter and case management services that help them rebuild their lives.

Population(s) Served
Victims and oppressed people

Where we work

Awards

Agency Executive Director of the Year 2001

United Way of Metropolitan Chicago

Hall of Fame recognition 2004

National Association of Women Business Owners (NAWBO), Chicago-area chapter

Annual Award for Business Excellence – Not for Profit category 2012

Daily Herald Business Ledger

Volunteer Impact Award 2012

HandsOn Suburban Chicago

Neighborhood Award 2017

Chicago Innovation Awards

Safety Net Partner Award 2016

United Way of Metropolitan Chicago

Safety Net Partner Award 2016

United Way of Metropolitan Chicago

Four-Star Rating 2018

Charity Navigator

Four-Star Rating 2019

Charity Navigator

Four-Star Rating 2022

Charity Navigator

Annual Report of the Year 2022

Purple Ribbon Award - DomesticShelter.Org

Best New Service Launch - Survivor Lifeline 2022

Purple Ribbon Award - DomesticShelter.Org

Lifetime Achievement Award - Rita Canning, WINGS Board Chair Emeritus 2022

Purple Ribbon Award - DomesticShelter.Org

Survivor of the Year - Sarah McClarey, WINGS Graduate 2023

Purple Ribbon Award - DomesticShelter.Org

Outstanding Thrift Store of the Year - WINGS Resale 2023

Purple Ribbon Award - DomesticShelter.Org

Four-Star Rating 2023

Charity Navigator

External assessments

Evaluated via the Impact Genome Project (2018)

Affiliations & memberships

National Network to End Domestic Violence 2000

The Network Advocating Against Domestic Violence 2024

Illinois Coalition Against Domestic Violence 2024

AHAND - Association of Homeless Advocates in the North/Northwest District 2024

Alliance to End Homelessness 2024

All Chicago - Making Homelessness History 2024

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total children, served across all residential programs. Higher numbers indicate additional units became available to us and our ability to be "full" was realized.

Number of bed nights (nights spent in shelter)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Single parents, Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Total clients, adults and children, served across all residential programs. During the COVID-19, capacities at both Safe Houses were reduced to allow households to safely observe social distancing.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Victims and oppressed people, Economically disadvantaged people, Single parents, Adults, Children and youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total clients, adults and children, served across all residential programs. During the COVID-19, capacities at both Safe Houses were reduced to allow households to safely observe social distancing.

Total number of counseling sessions performed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Victims and oppressed people, Single parents, Economically disadvantaged people, Adults

Related Program

Community Based Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Counseling hours provided to adults and children not residing in WINGS Residential Housing programs.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The mission is to provide housing, integrated services, education, and advocacy to end domestic violence. WINGS provides holistic, individualized care to assist clients gain independence. In Fiscal Year 2023 WINGS saw the following outcomes from adults completing an exit survey:
• 96% Safe House clients reported feeling safe;
• 93% Safe House clients reported knowing more about community resources;
• 83% Safe House clients reported being more financially stable than when they had entered the Safe House;
• 77% Safe House, Rapid Rehousing and Transitional Housing clients moved to more secure housing including homeownership, private housing, public housing, family/friends or WINGS or Transitional Housing program.

With comprehensive support, survivors improve their quality of life, assure their safety and rebuild their feelings of self-worth. This is accomplished through teaching families how to form stronger relationships and forge positive relationships which breaks the cycle of violence, poverty and homelessness. In FY2023, WINGS served 205 children in both Safe Houses, representing 63% of the survivors served. The FY20 percentage was 56%. Outcomes for WINGS Children & Family Services program in FY2023 include:
• 96% of clients attending parenting groups said they learned new parenting skills.
• 81% of speaking-aged children at WINGS Safe Houses were able to identify two things they can do to feel safe.
• 81% of speaking-aged children at WINGS Safe Houses reported that they understood the violence in their family was not their fault.

1. Maintain Excellence across all aspects of WINGS
* Programs and Services
* Fiscal Responsibility
* Talent Management
* Facilities

2. Expand and Diversify Revenue through contributions, events, resale and earned income, and board expansion
* Contributions and Events
* Resale and Earned Income
* Board Expansion

3. Expand Services and Programs to clients and communities
* Programs
* Services

4. Increase Advocacy and Awareness on the federal, state, and local levels through marketing and brand awareness
* Federal
* State
* Local
* Marketing
* Brand Awareness

Through a lens of diversity, equity and inclusion, members of the WINGS Executive Team will work cohesively with respective staff and Board Committees to develop a strategic plan to ensure WINGS will successfully realize our mission and vision. The resulting draft of the strategic plan will express the importance of ensuring strong and sustainable programs, facilities, financial health and revenue generation with an emphasis on DEI across all strategic initiatives.

Since the Strategic Plan was adopted in FY22, the agency has made significant progress in all four initiatives.

Specifically in FY2023, WINGS accomplished the following results:
• Unprecedented sales at WINGS Resale - $2,727,879.
• State legislative leaders who enabled many opportunities. As a result, we were able to make several capital improvements at our Safe Houses to improve the conditions for survivors and staff.
• New state of the art counseling center to come. Thanks to the Foglia Family and Congressman Raja Krishnamoorthi for making this program for adults and children to heal from the trauma of domestic violence.
• National awards – WINGS is honored to receive 5 Purple Ribbon Awards this fiscal year. These awards reflect many aspects of our agency, showing how WINGS excels across the board:
o Lifetime Achievement Award – Rita Canning
o Best New Service Launch – Survivor Lifeline
o Outstanding Thrift Store of the Year - WINGS Resale
o Annual Report of the Year
o Survivor of the Year – Sarah McClarey
• Fifteen graduates, including three males, were celebrated at our Celebration of Courage this year. Graduates shared inspiring messages and WINGS impact on their journey to freedom. Many improved their financial stability. Their resilience, courage, and success continue to inspire us.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve

Financials

WINGS Program, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

WINGS Program, Inc.

Board of directors
as of 04/25/2024
SOURCE: Self-reported by organization
Board chair

Ellaine Sambo-Reyther

BMO

Term: 2022 - 2023

Ellaine Sambo-Reyther

BMO Wealth Management

Matthew Baumann

Crosstown Capital Partners

Algean Garner

Clinical Psychologist

Sandra Hirsh

Exelon Corporation

Terence Banich

Katten Muchin Rosenman LLP

Don Houchins

Community Leader

Darla Swango

Cresco Labs

Elizabeth Tenner

Uline

Nate Solomon

Zurich

Renee Ford

PwC

April Graves

Light Drawn Studios

John Sciaccotta

Aronberg Goldgehn Davis & Garmisa

William Shannon

Altair Advisers LLC

Victoria Watkins

Ariel Investments

Ken Gorman

Power Wellness Management

Jane Marcus

Jane Marcus Associates

Sunitha Chamarti

Community Leader

Janet Boyle

Family Law Solutions

Melissa Canning

Community and Philanthropic Leader

Harmony Harrington

Alderwoman Park Ridge

Niyaz Kamookagath

Wavicle Data Solutions

Mia Layne

Contemporary OB/GYN Chicago PLLC

Kristal Rivers

State of Illinois Juvenile Justice Division

Trisha Rooney

R4 Services, LLC

Michael Sicher

Identiti

Jackie Tilton

Community and Philanthropic Leader

Yolande Wilson-Stubbs

Presence Holy Family Medical Center

Carol Lundahl

Allstate

Karen Gray-Krehbiel

Community and Philanthropic Leader

Debby Jackson

Pivotal Talent Search Inc.

Maudell Gaines

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Terri Greeno

Express Employment Professionals

William T. Jackson, Jr.

Pivotal Talent Search

Jessica McCarihan

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Kelly Miller

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Antonio Rivera

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Jill Zweigbaum

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Rita Canning

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Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/26/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 04/25/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.