PLATINUM2024

Interfaith Outreach and Community Partners

Igniting the power of community

aka Interfaith Outreach; Interfaith Outreach & Community Partners; IOCP   |   Plymouth, MN   |  www.iocp.org

Mission

Our mission is to strengthen our community by meeting basic needs and equipping individuals and families for ongoing stability. Our vision is to build a vibrant community where everyone counts and all sectors and systems work together for the good of all.

Notes from the nonprofit

Interfaith Outreach & Community Partners (IOCP) is a human service nonprofit that strengthens our community by meeting basic needs and equipping individuals and families for ongoing stability. IOCP delivers integrated services that address the basic needs for food, shelter, and clothing, while also connecting individuals and families to strengthening services such as affordable housing, quality childcare, employment. Interfaith lives out the values of collaboration, inclusion, and integrity. The organization has served people living in the eight Twin Cities west metro communities of Hamel, Long Lake, Medina, Minnetonka Beach, Orono, Plymouth (west of 494) and Wayzata since 1979. For more information, visit iocp.org.

Ruling year info

1987

Executive Director

Kevin Ward

Main address

1605 County Road 101 N

Plymouth, MN 55447 USA

Show more contact info

EIN

36-3482724

NTEE code info

Family Services (P40)

Housing Expense Reduction Support, Rent Assistance (L82)

Youth Development Programs (O50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Interfaith Outreach & Community Partners (IOCP) is a human service nonprofit that strengthens our community by meeting basic needs and equipping individuals and families for ongoing stability. IOCP delivers integrated services that address the basic needs for food, shelter, and clothing, while also connecting individuals and families to strengthening services such as affordable housing, quality childcare, employment. Interfaith lives out the values of collaboration, inclusion, and integrity.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Discover Community Needs and Opportunities

Interfaith Outreach and our community partners stay in touch with the community's changing needs, trends, aspirations and opportunities. We review and analyze what we learn to position the organization and the community for timely and effective short- and long-term response. The community values Interfaith Outreach's leadership and community needs analysis and responds generously to opportunities for meaningful engagement. In FY19 our key insights were: 1) The attrition of affordable family rental housing has created a local and regional crisis for growing numbers of low-income families. 2) Unmet mental health needs has been identified by Interfaith and cross-sector partners as a priority community health issue.

Population(s) Served
Adults

Interfaith Outreach engages community partners, stakeholders, volunteers, and program participants in addressing complex socio-economic community issues, leveraging resources (money, tangible goods, time and expertise), building mutually beneficial relationships, creating a welcoming and inclusive community experience, and enhancing overall service delivery and impact. In FY19, 1,941 volunteers contributed an equivalent of 61,497 service hours. The total value of the volunteer service hours contributed was $1,563,869. We partnered for impact with faith communities, foundations, public/private education systems, corporations, local businesses, health systems, government entities, civic/community groups and other family service organizations.

Population(s) Served
Adults

Interfaith Outreach delivers individualized and comprehensive services to help families stabilize, strengthen and thrive. Interfaith Outreach resolves financial crises to help people move out of poverty. In FY19, 1,943 families worked with us to resolve their immediate crisis, meet basic needs, and stabilize. 54% of these families moved forward with fewer emergency needs, navigated barriers more successfully, and created plans and pursued opportunities to achieve short- and long-term goals. We work in these six impact areas: food, family support, housing and neighborhoods, education and youth, employment, and transportation.

Population(s) Served
Economically disadvantaged people

Where we work

Awards

Outstanding Achievement in Ending Long-Term Homelessness Award 2008

Minnesota Housing - the state's housing agency

Meets Accountability Standards 2013

Minnesota Charities Review Council

Certified Service Enterprise 2024

Points of Light

Four Star Charity 2021

Charity Navigator

2021 Top-Rated 2021

Great Nonprofits

2022 Top-Rated 2022

Great Nonprofits

Meets Accountability Standards 2019

Minnesota Charities Review Council

Affiliations & memberships

United Way Member Agency 1992

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Related Program

Deliver Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This number reflects the average of active households served per month. This includes all program areas including Food Shelf, Resale Select store and all other service offerings.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Interfaith Outreach is driven by a vision of the community it works to build an attentive, responsive, inclusive community where all are welcome, where everyone counts, where family life is valued and supported by all, and where all children are cherished and provided opportunities to become all they can be. A comprehensive strategic plan guides our way.

A suburban human service nonprofit serving families and individuals living in eight west Hennepin County communities, Interfaith Outreach addresses barriers people experience: lack of affordable housing, low-wage employment, food insecurity, costly early childhood education, unreliable transportation, and limited access to community resources. The Interfaith Outreach mission is to strengthen our community by meeting basic needs and equipping individuals and families for ongoing stability.

Engage and convene community thought leaders, program participants, partners and stakeholders around key community issues. Strengthen and leverage community partnerships to improve community-wide capacity for effective collaboration. Equip volunteers for strong representation and ownership of our values and services. Provide timely and compelling updates on community need and opportunities.

Address the needs of 2,000 families each year in the areas of family support, food, housing and neighborhoods, education and youth, employment and transportation. Maintain emphasis on stability services while increasing opportunities for families to move out of poverty. Advance efforts for authentic engagement/voice of program participants to inform service delivery and utilize data aligned with goals to evaluate and improve service impact.

Strengthen organizational capacity to enhance cultural connections and advancing Diversity, Equity and Inclusion efforts. Expand revenue to maintain the financial health of the organization. Support staff through talent development and fair compensation while completing organizational succession planning. Complete a board shift toward strategic governance. Maximize the potential of our brand.

Interfaith Outreach is driven by a vision of the community it works to build an attentive, responsive, inclusive community where all are welcome and where everyone counts. We envision a healthy community that cares for itself. We have the experience and a 45-year history of tackling major efforts, sustaining community support, catalyzing partners to action, and achieving real results.

Interfaith Outreach and its community partners mobilize resources and ignite the power of community to help residents move past crises, overcome barriers to independent living, and connect with services and opportunities to build strong futures.

We are the designated safety-net services provider in our geographically-defined area (8 communities in suburban west Hennepin County), and have been actively remediating the harmful effects of poverty on our neighbors for 45 years. Interfaith Outreach is the go-to resource for help for struggling families. Last year, together with our partners, volunteers and donors, we addressed the emergency needs of 1,545 households.

We deliver services based on these core values:
Collaboration: Nurturing mutually beneficial relationships.
Inclusion: Celebrating differences because they matter.
Integrity: Keeping our word through our actions, transparency and honesty.

Our stakeholders include everyone who lives and works in our service area, thus we must be prepared to support a wide range of needs. Beyond client support, we offer a channel for citizens to give back to their community, and opportunities to learn about and engage across cultures. As a hub of support, we learn of changing community needs and swiftly work with partners to address them.

Our work is not possible without active engagement of our partners in the public and private sectors, and across all systems that impact.

Interfaith Outreach & Community Partners (IOCP) is a human service nonprofit that strengthens our community by meeting basic needs and equipping individuals and families for ongoing stability. Interfaith lives out the values of collaboration, inclusion, and integrity.

We continue to assess programs and strengthen what we do to be even more effective – building Interfaith Outreach to be the place of the most potential for all. We will focus on those activities that most meet a client’s urgent and strengthening needs – applying all we have learned over the past four decades.

We want all of our partners to be open to new ways of meeting community needs. Keep doing what you are doing! Living into the work requires everyone to keep finding their role. Whether you access services, volunteer, donate gifts in-kind or give financial support or perhaps many of these things – every action helps carry out our mission, together.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Interfaith Outreach and Community Partners
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Interfaith Outreach and Community Partners

Board of directors
as of 02/20/2024
SOURCE: Self-reported by organization
Board chair

Jessica Markkula

Vice President, BMO Harris Bank

Term: 2022 - 2025

Ben Johnson

Remax Results

Susan MacHolda

VP HR

Robin Ritter

Chief HR Officer

Tom Vanderheyden

Corporate Executive

Jessica Markkula

VP Banking

Sarah Borchers

Director Education

Carol Bergenstal

Community Leader

Joe Delgado

Chief Financial Officer

Joyce Hayden

Achievement Specialist Education

Welde Dubar

Parent Educator & Cultural Laison

Jason McAthie

Finance & Ops Executive

Reuben Mjaanes

Sr. Legal Director

Kay Ness

Community Leader

Jodi Olson

Community Leader

Kevin Ward

Exec. Director (Ex-Officio)

Rick Witucki

Deacon, St. Barts

Nancy Hughes

Wealth Manager

Meghan Bassett

Finance Manager

Kate Knight

Merchandising

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes

Organizational demographics

SOURCE: Self-reported; last updated 7/15/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American
Gender identity
Male
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data