Interfaith Outreach and Community Partners

Igniting the power of community

aka Interfaith Outreach; Interfaith Outreach & Community Partners; IOCP   |   Plymouth, MN   |


Our mission is to strengthen our community by meeting basic needs and equipping individuals and families for ongoing stability. Our vision is to build a vibrant community where everyone counts and all sectors and systems work together for the good of all.

Ruling year info


Executive Director

Kevin Ward

Main address

1605 County Road 101 N

Plymouth, MN 55447 USA

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NTEE code info

Family Services (P40)

Housing Expense Reduction Support, Rent Assistance (L82)

Youth Development Programs (O50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Poverty in suburban Hennepin County, Minnesota has been growing nearly four times faster than in Minneapolis/St. Paul. 14% of households in the Interfaith Outreach service area are living in poverty. 94% of the nearly 2,000 families (nearly 6,000 people) we work with each year are considered poor or near poor by Federal Poverty Guidelines. People come to our organization seeking solutions for their immediate crisis, support for stability in the short-term, and connections to resources that help them thrive over time.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Discover Community Needs and Opportunities

Interfaith Outreach and our community partners stay in touch with the community's changing needs, trends, aspirations and opportunities. We review and analyze what we learn to position the organization and the community for timely and effective short- and long-term response. The community values Interfaith Outreach's leadership and community needs analysis and responds generously to opportunities for meaningful engagement. In FY19 our key insights were: 1) The attrition of affordable family rental housing has created a local and regional crisis for growing numbers of low-income families. 2) Unmet mental health needs has been identified by Interfaith and cross-sector partners as a priority community health issue.

Population(s) Served

Interfaith Outreach engages community partners, stakeholders, volunteers, and program participants in addressing complex socio-economic community issues, leveraging resources (money, tangible goods, time and expertise), building mutually beneficial relationships, creating a welcoming and inclusive community experience, and enhancing overall service delivery and impact. In FY19, 1,941 volunteers contributed an equivalent of 61,497 service hours. The total value of the volunteer service hours contributed was $1,563,869. We partnered for impact with faith communities, foundations, public/private education systems, corporations, local businesses, health systems, government entities, civic/community groups and other family service organizations.

Population(s) Served

Interfaith Outreach delivers individualized and comprehensive services to help families stabilize, strengthen and thrive. Interfaith Outreach resolves financial crises to help people move out of poverty. In FY19, 1,943 families worked with us to resolve their immediate crisis, meet basic needs, and stabilize. 54% of these families moved forward with fewer emergency needs, navigated barriers more successfully, and created plans and pursued opportunities to achieve short- and long-term goals. We work in these six impact areas: food, family support, housing and neighborhoods, education and youth, employment, and transportation.

Population(s) Served
Economically disadvantaged people

Where we work


Charity Navigator 2019


Outstanding Achievement in Ending Long-Term Homelessness Award 2008

Minnesota Housing - the state's housing agency

Meets Accountability Standards 2013

Minnesota Charities Review Council

Certified Service Enterprise 2024

Points of Light

Four Star Charity 2021

Charity Navigator

2021 Top-Rated 2021

Great Nonprofits

Affiliations & memberships

United Way Member Agency 1992

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Interfaith Outreach is driven by a vision of the community it works to build – an attentive, responsive, inclusive community where all are welcome, where everyone counts, where family life is valued and supported by all, and where all children are cherished and provided opportunities to become all they can be. A comprehensive strategic plan guides our way.

A suburban human service nonprofit serving families and individuals living in eight west Hennepin County communities, Interfaith Outreach addresses barriers that keep families from thriving: lack of affordable housing, low-wage employment, food insecurity, costly early childhood education, unreliable transportation, and limited access to community resources. Interfaith Outreach’s mission is to engage the heart and will of the community to respond to emergency needs and create opportunities for all to thrive.

Since our inception in 1979, Interfaith Outreach has mobilized human, financial and in-kind resources that help residents move past crises, overcome barriers to successful living, and access opportunities to build strong futures. Through discovering community needs and opportunities, engaging stakeholders and partners, and delivering services in six impact areas - family support, food, housing and neighborhoods, education and youth, employment, and transportation - we hope that community members are aware of and take action on community issues, sustainable cross-sector collaboration is in place and operative, systems respond more effectively to human needs, and the community experiences economic benefit.

Engage and convene community thought leaders, program participants, partners and stakeholders around key community issues. Strengthen and leverage community partnerships to improve community-wide capacity for effective collaboration. Equip volunteers for strong representation and ownership of our values and services. Provide timely and compelling updates on community need and opportunities.

Address the needs of 2,000 families each year in the areas of family support, food, housing and neighborhoods, education and youth, employment and transportation. Maintain emphasis on stability services while increasing opportunities for families to move out of poverty. Advance efforts for authentic engagement/voice of program participants to inform service delivery and utilize data aligned with goals to evaluate and improve service impact.

Strengthen organizational capacity to enhance cultural connections and advancing Diversity, Equity and Inclusion efforts. Expand revenue to maintain the financial health of the organization. Support staff through talent development and fair compensation while completing organizational succession planning. Complete a board shift toward strategic governance. Maximize the potential of our brand.

Interfaith Outreach is driven by a vision of the community it works to build – an attentive, responsive, inclusive community where all are welcome and where everyone counts. We envision a healthy community that cares for itself. We have the experience and a 40-year history of tackling major efforts, sustaining community support, catalyzing partners to action, and achieving real results.

Interfaith Outreach and its community partners mobilize resources and ignite the power of community to help residents move past crises, overcome barriers to independent living, and connect with services and opportunities to build strong futures.

We are the designated safety-net services provider in our geographically-defined area (8 communities in suburban west Hennepin County), and have been actively remediating the harmful effects of poverty on our neighbors for 40 years. Interfaith Outreach is the “go-to” resource for help for struggling families. Last year, together with our partners, volunteers and donors, we addressed the emergency needs of 1,943 families.

Interfaith Outreach is led by LaDonna Hoy, executive director, a committed 26-member board of directors, and 51 staff members. This team is complemented by college interns and an AmeriCorps member.

We deliver services based on these core values:
• Our community at its best is welcoming, attentive, responsive and inclusive.
• Everyone in our community counts; everyone has an irreplaceable role to play.
• At the heart of our work are relationships built upon mutual respect, trust and accountability.
• Community partnerships provide powerful and life-changing opportunities.
• There is transformative power in giving and receiving.
• We are on this human journey together. The community we build together is more for the sharing or less for the withholding of the gifts of each of us.

Our stakeholders include everyone who lives and works in our service area, thus we must be prepared to support a wide range of needs. Beyond client support, we offer a channel for citizens to give back to their community, and opportunities to learn about and engage across cultures. As a hub of support, we learn of changing community needs and swiftly work with partners to address them.

Annual support of volunteers expands our capacity to serve, and skilled volunteers augment staff with expertise in human resources, technology, finance, and development. In FY19, 1941 volunteers generously gave 61,497 service hours, the equivalent of 30 staff positions.
In-kind support of approximately $3,000,000 each year keeps our food shelf and our resale store stocked and operational. We could not meet the needs of our community without these non-financial resources.

Our work is not possible without active engagement of our partners in the public and private sectors, and across all systems that impact

Briefly describe your organization’s progress here *

Our organization holds steady to data- and mission driven measures of impact that generous and faithful supporters make possible. It is a heartening glimpse of the scale and breadth of what is possible when a whole community shows up to change the odds and the futures of families and kids who call it home. By all of the measures that matter our community experienced a great and growth-filled year. While each year has highlights, more important is the impact that Interfaith Outreach has made for struggling families over its 40 year history. As an example, Interfaith:

• Prevented homelessness over 33,000 times by providing rental assistance with funds raised through the annual Sleep Out campaign
• Supported the development of 253 units of affordable rental housing in our service area
• Our Caring for Kids program has prepared hundreds of at-risk children each year to start kindergarten, ready to learn.
• Each week, more than 250 families stretch their lean budgets using our food shelf, and our Employment Services programming helps hard-working clients find sustainable-wage jobs.

Key progress indicators in the last fiscal year include:

Food: 12,661 food shelf visits and nearly 1 million pounds of food and household goods distributed to community residents

Housing and Neighborhoods: $1.4 million in rent assistance prevented homelessness 1,174 times, keeping families and individuals anchored in a caring community

Education and Youth: 950 kids were supported through programs and services aligned with the Great Expectations Initiative

Family Support: 1,302 families received case management services and were linked with resources that resolved an immediate need and provided a plan for moving forward

Transportation: 425 families were provided transportation assistance them kept them moving toward their goals

Employment: 238 people worked with our Employment Services to address work readiness barriers, build skills, develop and implement job search plans, secure and retain employment

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

  • How is your organization using feedback from the people you serve?

  • With whom is the organization sharing feedback?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?


Interfaith Outreach and Community Partners

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The people, governance practices, and partners that make the organization tick.


Connect with nonprofit leaders


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  • Compare nonprofit financials to similar organizations

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Connect with nonprofit leaders


Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Interfaith Outreach and Community Partners

Board of directors
as of 07/15/2022
SOURCE: Self-reported by organization
Board chair

Jessica Markkula

Vice President, BMO Harris Bank

Term: 2025 - 2022

Ben Johnson

Remax Results

Susan MacHolda

Senior Human Resources Leader

Robin Ritter


Kathryn Tout

Child Trends

Rima Torgerson

Community Volunteer Leader

Tom Vanderheyden

Corporate Executive

Jessica Markkula

BMO Harris

Nancy Hughes

Waypoint Capital Advisors

Meghan Bassett

General Mills

Sarah Borchers

Dir. Orono School Board

Carol Bergenstal

Community Leader

Joe Delgado

Preceptis Medical

Joyce Hayden

Wayzata School staff

Welde Dubar

Anoka School staff

Jason McAthie

Corporate Executive

Reuben Mjaanes


Kay Ness

Community Volunteer

Jodi Olson

Wayzata Comm Ed

Rev. Cindy Hillger

St. Martin's by the Lake

Kevin Ward

Exec. Director (Ex-Officio)

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 7/15/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.


The organization's leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data


No data

Sexual orientation

No data


No data