PLATINUM2023

Chicago Fund on Aging and Disability

Keeping Independence on the Table

aka Meals on Wheels Chicago   |   Chicago, IL   |  http://www.mealsonwheelschicago.org/

Mission

Meals on Wheels Chicago envisions a community in which all basic needs are met and barriers to achieving independence are eliminated. We achieve this by raising both funds and awareness to support home meal delivery to eligible senior citizens and people with disabilities. Our mission is to ensure that Chicago seniors and people with disabilities benefit from nutritious meal programs that improve their quality of life and maximize independence.

Ruling year info

1988

Principal Officer

Elise Geiger

Main address

314 W. Superior St. Suite 201

Chicago, IL 60654 USA

Show more contact info

EIN

36-3667584

NTEE code info

Senior Centers/Services (P81)

Food Service, Free Food Distribution Programs (K30)

Senior Centers/Services (P81)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
Register now

Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Even the most independent among us, if fortunate to live long enough, may experience a decline in mobility or health that can strip away our independence and diminish the quality of our lives. Great advances in medicine have extended our average life expectancy to a record high of 78.7 years. Living longer means more years spent in the struggles that accompany old age. Add to that the increase in geographic mobility of our families and the result is millions of seniors left behind, hungry and alone. Then on top of this was the pandemic, of which the immediate increase in need of a 67% increase at the beginning of the crisis continues to reverberate and the need remains high. Covid-19 caused many seniors and people with disabilities to look for help. We used the opportunity to bring more awareness of our programs. The situation allowed many who may have already been in a state of great need, be aware of MoWC as a resource and these clients will stay past the pandemic.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Home Delivered Meals Programs for Senior & People w/ Disabilities

Meals on Wheels Chicago has 3 signature programs:

1. The Home Delivered Meals for seniors provides nutritious meals to those 60 years+ who are homebound because of illness or incapacitating disability or are otherwise isolated.

2. Home Delivered Meals for Individuals with Disabilities (HDMID) program focuses on alleviating hunger for individuals with disabilities under the age of 60 who experience food insecurity due to their disability.

3. Nourish Chicago pantry was launched in 2022 to help more seniors facing food insecurity and address the increase in food costs and inflation. Unlike most pantries the largest percentage is of fresh produce and proteins, with shelf stable items supplementing recipes.

The clients served represent a diverse community of seniors from 77 neighborhoods throughout the city of Chicago. 66% are female, 56% are African American (32% Caucasian, 8% Hispanic, 2% Asian, 2% Unreported), 74% are age 60-84 (26% 85+), and 52% live below the poverty level

Population(s) Served
Seniors
People with disabilities

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals delivered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, People with disabilities

Related Program

Home Delivered Meals Programs for Senior & People w/ Disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Meals on Wheels Chicago envisions a community in which all basic needs are met and barriers to achieving independence are eliminated. Our mission is to therefore ensure that both homebound seniors and individuals with disabilities benefit from programs that improve quality of life and maximize independence. We achieve this by raising both awareness and private funds to support meal delivery.

Meals on Wheels Chicago has programs benefiting seniors and people with disabilities within every neighborhood of Chicago. All of MOWC’s programs share the goal of independence and give clients the option to stay in their own homes while living their best lives possible.
The programs are:
Holiday Meals Program (HMP) - The Holiday Meals Delivery Program for Chicago’s Senior Citizens addresses unmet nutritional needs on six federal holidays, delivering meals to homebound seniors over the age of 60. In doing so, MOWC is providing clients with nutrition and a greater measure of independence to help stabilize their home environments.
Home Delivered Meals for Individuals with Disabilities (HDMID) - For individuals with disabilities from 18-59 years old, the Home Delivered Meals for Individuals with Disabilities program offers in-home weekday meal service for those challenged by the preparation of meals, in addition to the holiday meals.
As an outcome of the pandemic, Meals on Wheels Chicago also launched our new Fruit Bowl program which allows each client to receive a bag of fresh fruit. This helps add to their nutrition intake to be healthy & strong.
Sadly, the cost of food, limited transportation to grocery stores, and a fixed income can limit a senior’s access to fresh produce and essential items. In response, we have launched the Nourish Chicago Food Pantry as part of the Congregate Senior Meal Program (CSMP). This helps encourage corporations with their employee engagement strategies and individual volunteerism, while helping even more vulnerable citizens who are food insecure.

Meals on Wheels Chicago’s partnership with the City of Chicago began in 1987, and on Thanksgiving 1988 we delivered our first holiday meal to 1,218 homebound seniors. Meals on Wheels Chicago’s partnership with the City of Chicago and Open Kitchens means that together we now provide 4.7 million meals to Chicago’s homebound seniors and individuals with disabilities each year.

The Home Delivered Meal Programs is a partnership program with the City of Chicago and Open Kitchens. Meals on Wheels Chicago relies on the City of Chicago’s Department of Family and Support Services and Mayor's Office for People with Disabilities to expertly manage client intake and inquiries through their Information and Assistance Unit, where all requests for meal delivery are referred to case managers. These referrals are directed to caseworkers in the areas where the client resides and an in-home assessment is conducted to determine client eligibility, independent of income. Once eligibility is established, clients are enrolled in the city meal program and will begin receiving deliveries immediately. All clients enrolled in the full-time program are automatically included in the Meal Program.

Our program expansion continues with the launch of Nourish Chicago Pantry in 2022 to help address the increase in food cost and inflation. Most of the seniors we serve struggle on incomes below the poverty level. After paying for the basic fixed expenses, this leaves an average of only $47 per week for essentials like groceries, toiletries, cleaning supplies, and clothing. Our Nourish Chicago Pantry provides a large amount of fresh produce and proteins to provide healthy options.

We also have started a Pet Pack program that provides food, medicine and treats/toys on a monthly basis to those seniors in need. Many pets provide a source of love for those who suffer in isolation and the pet program helps keep their furry loved ones healthy.

We have also started a corporate program that provides wellness, toiletry, and cleaning supply packs that seniors need and often do not have the extra budget to obtain. This allows us to help address their wellness, health and dignity. Often included is also a handcrafted Love note to let them know that someone cares and they are not forgotten.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Chicago Fund on Aging and Disability
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Chicago Fund on Aging and Disability

Board of directors
as of 10/27/2023
SOURCE: Self-reported by organization
Board chair

Shannon Murphy

BlueDog

Larry Feller

Horwood Marcus & Berk

Anthony Fiore

Open Kitchens

Jordan Dalton

Norfolk Medical Products, Inc.

Jennifer McConnell

AlixPartners

Nikki Proutsos

Chicago Department of Family and Support Services

Elizabeth Bleakley

Bleakley Law

Veeral Sheth

University Retina

John Gnospelius

J.P. Morgan Chase Bank NA/Commercial Banking Finance

Suneet Lad

Elizabeth Turnbaugh

Sazerac

Shannon Murphy

Bluedog Design

Cory Morris

Lettuce Entertain You

Ben Topp

Midwest Care Management

Bobby Daw

Budlaw Group

Jane Park

ComEd

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/14/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 10/27/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.