HealthConnect One

Engage. Train. Change

Chicago, IL   |  www.healthconnectone.org

Mission

HealthConnect One (HC One) is the national leader in advancing equitable, community-based, peer-to-peer support for pregnancy, birth, breastfeeding, and early parenting.

Ruling year info

1996

Executive Director

Dr. Twylla Dillion

Main address

227 W. Monroe St. 21st floor

Chicago, IL 60606 USA

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EIN

36-4028076

NTEE code info

Civil Rights, Advocacy for Specific Groups (R20)

Community Health Systems (E21)

Employment Training (J22)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Birth and breastfeeding disparities are pervasive in Black, Brown, and Indigenous communities. Most available programs to support pregnancy, birth, breastfeeding and early parenting in our communities do not include community voice and are disconnected from community needs.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Birth Justice Centered in Community

Advocacy:

Taking Action for Birth Equity - Mobilizing doulas, breastfeeding peer counselors and other Community Health Workers is at the heart of our work.

Supporting Policy Initiatives - We take positions on issues of importance to maternal and child health and educate legislators and regulators at the local, state, and federal level on issues related to birth equity, maternal mortality, and perinatal health.

Training:

Lactation/Breastfeeding Peer Counselors - HealthConnect One trains Lactation/Breastfeeding Peer Counselors and partners with clinics, health centers, community organizations, and national agencies to develop programs to support and train Lactation/Breastfeeding peer counselors.

Community-based Doula - Community-based doula programs dramatically increase breastfeeding rates and decrease c-section rates – by providing extended, intensive peer-to-peer support to families throughout pregnancy, during labor and birth, and into the early postpartum period. They are a mitigating factor for maternal mortality, and for many other risks to birthing families, particularly in low-income communities and communities of color.

Perinatal Community Health Worker - CHWs work neighbor-to-neighbor, teen-to-teen, refugee-to-refugee, mother-to-mother, one connection at a time.

Collaboration:

A key goal of HealthConnect One is to help build the field of birth equity by developing information that demonstrates the value of community-based doulas and peer support for birth workers, policymakers, and other audiences.

Population(s) Served
Families
Ethnic and racial groups

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

HealthConnect One facilitates the creation of Black, Brown, and Indigenous community designed vision and standards for support in pregnancy, birth, breastfeeding, and early parenting.

Through our process community members are prepared to support perinatal health needs in their communities as community-based doulas, peer lactation counselors, and perinatal community health workers.

Our process includes work with communities to ensure sustainable funding to pay community members to support the perinatal needs in their communities, through local funders, healthcare systems, and payors.

Our process involves advocacy for birth justice, fair pay for birth workers, and family-centered legislation with Black, Brown, and Indigenous communities.

Our programs have 5 essential components:

1. Employ trusted members of the target community
2. Extend and intensify the role of community-based doula/peer lactation counselor/peer community health worker with families from early pregnancy through the first months postpartum
3. Collaborate with impacted community members /institutions and use a diverse team approach
4. Facilitate experiential learning using popular education techniques and the HealthConnect One training curriculum
5. Value the community-based doula/peer lactation counselor/peer community health worker with salary, supervision, and support

Our organization has 30+ years of experience with underserved Black, Brown, and Indigenous communities across the nation where we have co-designed tools for community-based doulas and peer lactation counselors. We designed the first community-based doula model, which has been replicated across the nation. We have partnered across more than 50 communities in 20 states to design peer-to- peer support programs which increase breastfeeding rates, strengthen parent-child bonding, expand support for mothers and families, reduce C-section rates and achieve better birth outcomes while generating local jobs and leveraging resources.

Our work leads to strong birth and breastfeeding outcomes in a variety of settings, such as:

Community Clinics
Federal, state, and local government agencies
Federally Qualified Health Centers
Foundations
Grassroots organizations
Home Visiting Programs
Hospitals
Social Service Centers
State agencies
Tribal Organizations

Our expertise is recognized locally, nationally, and internationally
Recognition includes being selected by WHO/UNICEF as a member of an Expert Panel developing international standards for breastfeeding training; serving on the Wisdom Council of the World Breastfeeding Trends Initiative as an Expert Panel Member for the United States, and consulting with the Centers for Disease Control and Prevention as part of the Communities Putting Prevention to Work/Baby-Friendly Hospital Initiative.

HealthConnect One staff are leaders in the field of maternal and child health. For example, staff members currently serve as:

Board member, United States Breastfeeding Committee (USBC)
Co-chair, National Association of Community Health Workers (NACHW)
Board member, National Association of Professional and Peer Lactation Supporters of Color (NAPPLSC)
Expert Panel Member, Food and Nutrition Service Special Supplemental Nutrition Program for Women, Infants and Children (WIC)
A more detailed list is on individual staff members’ bio pages. Staff have worked closely with Illinois Department of Public Health staff helped to publish the Illinois Breastfeeding Peer Counselor Curriculum, and for more than two decades collaborated with Cook County Health and Hospital Services Stroger Hospital on a Breastfeeding Peer Counselor Program.

We are also proud to have helped establish the Illinois Community Health Worker Association.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection,

Financials

HealthConnect One
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

HealthConnect One

Board of directors
as of 06/28/2022
SOURCE: Self-reported by organization
Board chair

Tamela Milan- Alexander

Access Community Health Network

Mairita Smiltars

Consultant Price waterhouse Coopers (PwC), LLP

Donna Grant Dorsey

Navistar inc.

Marlee Hendricks

Northshore University Health System

Ifeyinwa Asiodu, PhD, RN, IBCLC

UCSF School of Nursing

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 6/28/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability