CARA PROGRAM
Let's get to work
Programs and results
What we aim to solve
National unemployment rates and household incomes may be on the rise, but warning signs still persist. Nearly 20% of the 2.7 million people living in Chicago are doing so at or below the poverty line. Furthermore, poverty rates among African-Americans and Hispanics have declined in recent years, but both remain above 20%, far outpacing the poverty rate of 9.8% for the white, non-Hispanic population. And the poor are getting poorer. The poverty threshold in 2017 was $24,858 for a family of four. The percentage of families living on half that income, in constant dollars, has nearly doubled since 1975, to 5.7% from 3.5%. Cara seeks to disrupt poverty by creating quality employment opportunities. The work is important, not only because of its clear goal of bringing individuals in need back to the dignity and productivity of employment, but because of its clear mission to transform lives and stop the spread of inter-generational poverty from one generation to the next.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Cara Classic
Cara provides comprehensive personal and professional skills training, job placement, and pre- and post-employment support services to individuals affected by poverty and homelessness.
At our Traditional Job Training, Placement, and Retention Program, housed at the Thomas and Mary Owens Center in downtown Chicago, approximately 1,200 individuals are referred annually from 80+ referral agencies, homeless shelters, recovery homes, and community organizations in Chicago. The Traditional Program accepts 700 of these individuals into the program based upon one criterion: motivation. Traditional students are guaranteed placement into a permanent job so long as they remain motivated and comply with the organization’s rules including timeliness, honoring commitments, and demonstrating professionalism. On average, Traditional students are placed in permanent jobs within 4 months, but some individuals remain in training for longer. Regardless, Traditional program staff will work with individuals until they find employment, as long as they stay motivated and in compliance with the program. Cara is unique in its employment guarantee. In addition to this unique job guarantee, Cara is also the only agency in Chicago to provide a full year of support after an individual becomes employed and to help students advance in their careers.
The data below captures Cara's Traditional Program and overall impact.
South Side Campus
Cara’s South Side Campus (SSC), is strategically positioned in the Quad Communities (comprised of North Kenwood, Oakland, and portions of Douglas and Grand Boulevard) to assist job seekers in their quests for quality employment and financial stability. Unemployment hovers around 20% in this area, and, according to OH Community Partners’ analysis of data from the U.S. Census and the Metro Chicago Information Center for 2010, 50% of Quad Communities households earn less than $25,000 annually. The ultimate goal of the SSC is to help residents establish careers, advance professionally, and accumulate assets. The QC CWF provides adults affected by homelessness and poverty with life- and career-skills training, job placement and retention, access to income supports, and financial counseling.
Cleanslate
Cara's first social enterprise, Cleanslate, provides temporary job opportunities for Cara participants with higher barriers to employment, such as a criminal background or low levels of education, and offers an array of litter abatement, landscaping, snow removal, and special event services throughout Chicago. Cleanslate interns keep Chicago’s neighborhoods beautiful while receiving a weekly stipend, ongoing equipment/safety training, and weekly reviews to measure performance. Cleanslate interns are then eligible to work with our staff to be placed into permanent, quality jobs in the private sector.
Cara Connects
Cara Connects is a contract staffing firm dedicated to sourcing quality candidates to fill critical entry-level positions at leading Chicago-area companies. Our employment partners gain access to a highly motivated, hand-selected pool of candidates who are eager, excited, and ready to hit the ground running. Cara Connects was created in response to the changing needs of many Chicago companies that have adopted temporary-to-permanent (or part-to-full time) hiring models for their open positions.
Since the Great Recession began, the labor market has shifted significantly. A growing number of entry-level jobs are now temporary or contract positions. In the face of these labor market trends, Cara Connects aims to connect our candidates to temporary or part-time opportunities so that they gain work experience; companies have the opportunity to source quality, temporary employees; and Cara builds direct connections to employers while generating revenue. As with Cleanslate, our ultimate goal is to later place students into permanent, quality employment.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of employment placements defined as temporary or seasonal
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Related Program
Cara Classic
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Transitional jobs are an important step for Cara participants. They gain valuable work experience, earn a little income, and add recent work history to their resume making them more marketable.
Number of placements defined as full-time
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Related Program
Cara Classic
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
These placements are long term in nature, fit the financial needs of the household, offer stable hours and open opportunities for advancement.
Percentage of Cara students who remain employed at the same firm after one year (compared to 50%, the national average for jobs in similar industries)
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Related Program
Cara Classic
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This number is the percentage of Cara participants who successfully celebrated one year on the job during each year.
Total annual earnings of Cara students who started work the previous year
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Related Program
Cara Classic
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Measured in dollars, this figure represents the total annual earnings of Cara participants who started work the previous year.
Total annual tax contributions of Cara students who started work the previous year
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Related Program
Cara Classic
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Measured in dollars, this is the total annual tax contributions of Cara participants who stared work the previous year.
Amount that goes back to society for every dollar invested
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
In brief, for every dollar invested in Cara, $5.97 is produced over five years as tax contributions, social security, sales taxes paid, and costs avoided (in cash assistance, food stamps, etc.).
Average wage earned
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Related Program
Cara Classic
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
The average wage of all permanent or long-term placements secured each year.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Cara prepares and inspires motivated individuals to break the cycles of homelessness and poverty, transform their lives, strengthen our communities, and forge paths to real and lasting success. We give homeless and disadvantaged people the opportunity to secure a good job through a comprehensive range of job training, support, placement, and retention services. Since 1991, we have placed more than 7,500 motivated adults into more than 11,500 jobs and sustained one-year job retention rates of 70% among individuals in permanent positions.
OUR IMPACT
• JOBS: 11,500 jobs created since 1991
• WAGE: average starting wage of $14.53/hour
• RETENTION: 69% of permanent placements remain employed for at least a year
• HOUSING: 84% in permanent housing at one-year employment anniversary (vs. 30% at admission)
• TAXES: $1,066,872 paid in taxes in FY20 by employed participants
• SROI: For every $1 invested in Cara, $5.97 is produced in social dividends over five years
What are the organization's key strategies for making this happen?
Cara has designed two strategies to support our mission and address the interrelated challenges of homelessness and poverty:
Cara's training curriculum simulates a work environment, where participants are expected to dress professionally, adhere to a training schedule, and comply with Cara's code of conduct. Participants take part in experiential training that focuses on critical life skills and in-demand career skills. Both training components help address the root causes of their past predicaments, including homelessness, poverty, lack of work experience, etc.
In addition to classroom-based training, Cara recognizes the value of on-the-job experience, which will ultimately make people more competitive in the job market. To provide such experience, we use our own businesses (social enterprises Cleanslate and Cara Connects) as platforms to teach new skills, which prepares participants for the workforce and generate revenue for Cara.
What are the organization's capabilities for doing this?
After nearly 30 years, Cara has built strong capabilities as a leader in poverty alleviation and workforce development. In FY20,
- Our total jobs reached an all-time high – pushing the number of adults affected by homelessness and poverty to gain quality employment to 7,500 people.
- The quality of our service sustains – with one year job retention results still more than 20 points higher than Department of Labor national norms.
- Our businesses are becoming increasingly competitive in the market - Cleanslate is on track to exceed $3M and Cara Connects has exceeded its first million - and are allowing us to play an affirmative role in creating jobs in this economy.
- Our revenue diversity remains strong – with 45% coming from our own businesses, less than 15% coming from government sources, and the remaining 45% coming from private sources: foundations, corporations, and people.
- In addition, Cara was named one of the top 20 local charities to support in Chicago by "Chicago" magazine and has gained national media from outlets like PBS NewsHour.
What have they accomplished so far and what's next?
Cara's work is far from complete. Despite some economic recovery, Chicago's poverty rate is the third highest of major U.S. metropolitan areas, and some of our city's most impoverished communities are still facing 20% unemployment. After more nearly three decades in this field, Cara is now armed with a sustainable solution for poverty, and we are now working to take our practice to new markets through our expansion arm, Cara Plus. With two affiliates in Ft. Wayne, Indiana, and Atlanta, Georgia, already in operation (and dozens more organizations joining us for Institute trainings), we are building an inclusive employment movement across the nation.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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What significant change resulted from feedback?
We recently formed a Compensation Committee to set up best practices and standards for how we can fairly compensate participants of our program when they participate in events, campaigns, media opportunities, speaking engagements, and other opportunities that ask them to serve as an ambassador of our organization.
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
CARA PROGRAM
Board of directorsas of 02/22/2022
Dr. Andrea O'Leary
Aon
Term: 2022 -
William Steinmetz (alumnus)
BlueStar Ventures
Daniel Ryan (alumnus)
JLL
Daniel Brennan (alumnus)
DWME LLC
David J Ryan (alumnus)
Gray Matters Group
Thomas M. Owens (deceased)
Founder, Cara
James W. Mabie (alumnus)
Chicago Capital
Mark Carroll
Cognitive Capital, LLC
John Bennecke
True Partners Consulting LLC
Ron Zinnerman (alumnus)
Aon
Kristin Carlson Vogen (alumna)
Chicago Community Trust
Bill Conroy
Conroy Advisors
Terry Diamond
Method Capital
Jeffrey Galowich
Blue Horizon Software
Tim Hunter (alumnus)
Hunter Capital, LP
Maria Lin (alumna)
Katie Owens Mulcahy
The Owens Foundation
Robert Roche (alumnus)
Acorn International, Inc & Oak Lawn Marketing, Inc.
Lance Russell (alumnus)
Spark Chicago
Alexi Giannoulias (alumnus)
BNY Mellon Wealth Management
Patricia Provenzano
Bank of America Private Bank
Andy Gloor
Sterling Bay
Na'ree Hankins (alumna)
BMO Financial Group
Anny Huang
Sidley Austin LLP
J. Todd Phillips
Parson Partners
Theresa M. Roche (alumna)
OAR Management, Inc.
Amanda Wilson (alumna)
Principal Global Investors, LLC
Tom Owens, Jr.
The Owens Foundation
Andrea O'Leary
Aon Corporation
Sharon Owens (alumna)
The Owens Foundation
Heather Ronnow
Kronos Foods
Rudy Smith
J.P. Morgan Private Bank
John Walden (alumnus)
Inversion, Inc. LLC
Doyoung Yong
Deloitte
Laura Beebe
JLL
DeRondal Bevly
RubyRose Strategies
Regina Cross
Goldman Sachs
Julie Owens Burns
The Owens Foundation
Steve Quirk
Quirk Family
Brent Rasmussen
Visibly
Wendy Raymer
BMO Harris
Ana Zanic
Northwestern Medicine
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data