PLATINUM2023

Family Health Partnership Clinic

Providing access to high quality healthcare

aka FHPC   |   Crystal Lake, IL   |  www.hpclinic.org

Mission

The Family Health Partnership Clinic will improve the health status of the community and reduce the negative economic impact of poor access to care by providing a broad spectrum of services to the underserved with compassion and respect. We recognize that as a community, we are responsible for each other.

Ruling year info

1999

Executive Director

Suzanne Hoban

Main address

401 E. Congress Parkway

Crystal Lake, IL 60014 USA

Show more contact info

EIN

36-4277029

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

Community Health Systems (E21)

Health Treatment Facilities (Primarily Outpatient) (E30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Family Health Partnership Clinic is working to provide high quality healthcare access and equity to the residents of McHenry County, Illinois.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

General

The Clinic provides women's health, internal medicine, family practice, , optometry, and orthopedics. In addition, it offers brief therapy, Latino Family Therapy, and pharmaceutical assistance to qualifying individuals. The Clinic provides onsite dental care and has a homeless mobile outreach program. Spanish interpreters are available at all times.

Population(s) Served
Adults
Economically disadvantaged people

Celebremos La Vida - This program targets Latino women 40 and older for breast and cervical cancer screening.  It has been presented at national conferences, and remains as a best practice on the AHRQ website.

Population(s) Served
Women and girls
People of Latin American descent

Where we work

Affiliations & memberships

National Association of Free and Charitable Clinics 2020

Illinois Association of Free and Charitable Clinics 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of new clients within the past 12 months

This metric is no longer tracked.
Totals By Year
Related Program

General

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of patients maintaining adequate blood glucose

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with diseases and illnesses, Ethnic and racial groups

Related Program

General

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of practicing medical doctors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

General

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

This is number of providers who volunteer to treat patients at the Clinic.

Number of individuals to whom medicines were distributed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

General

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Ensure diabetic patients receive appropriate care.
Ensure hypertensive patients receive appropriate care.

Track both processes and outcomes on both of those chronic conditions. If goals fall short, adjust through staff education and review.

We can provide nursing support, educational support and medication support to patients who have chronic illnesses. This very intensive approach may initially take more time, but it has generated excellent outcomes for patients, saving both healthcare dollars and the overall health of patients.

In each of these measures, FHPC exceeded the expected outcomes based on the patients demographics. The Clinic thought it would most closely mirror the Medicaid population. In fact, the FHPC had outcomes that exceeded both Medicaid populations and those populations with private commercial PPOs. This is a significant achievement particularly since the FHPC population is uninsured, low income, and often speaks a language other than English.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Family Health Partnership Clinic
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Family Health Partnership Clinic

Board of directors
as of 08/22/2023
SOURCE: Self-reported by organization
Board chair

Linnea Kooistra

Tina Hueppe

Marshall Wolf Automation

Kevin Noonan

American Community Bank

John Kretchmer

First National Bank

Sue Grossinger

Advocate Aurora

Linnea Kooistra

Farming - self employed

Trina Greening

Retired

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/22/2023
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 02/10/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.