GOLD2023

MY REFUGE HOUSE

Restoring One Life At A Time

Arcadia, CA   |  www.myrefugehouse.org

Mission

My Refuge House is a 501(c)3 ministry that provides a safe home to empower and restore survivors of commercial sexual exploitation and abuse. We journey together toward hope, healing, and restoration with survivors and communities impacted by sexual exploitation in the Philippines.

Notes from the nonprofit

The mission and work of My Refuge House is primarily accomplished in the Philippines. This makes some of the questions regarding diversity and inclusion less directly applicable. The spirit of the questions remain and we are committed to creating an organizational culture that is open and transparent in culturally responsive ways in both the United States and the Philippines, where appropriate and applicable. We will continue to look at the recommendations to look for ways they are relevant to our work.

Ruling year info

2009

CEO

Heather Bland

Main address

255 E. Santa Clara Street Suite 100

Arcadia, CA 91006 USA

Show more contact info

EIN

36-4644941

NTEE code info

International Human Rights (Q70)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2019.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Human trafficking exists, and the world needs effective, evidence-based interventions (i.e., counseling & education). These interventions must take place in the Philippines to prevent trafficking & to provide healing and restoration to girls there who have been survived human trafficking, sexual exploitation and abuse.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Restoration Long Term Aftercare

Provides comprehensive residential therapeutic care for 18 survivors of commercial sexual exploitation and abuse who are working toward elementary and high school completion.

Population(s) Served
Victims and oppressed people
Women and girls

Provides support to survivors of commercial sexual exploitation and abuse who are launching to independence through college, vocational, and work programs.

Population(s) Served
Victims and oppressed people
Women and girls

Leads a collaborative effort with organizations, schools, and churches to provide preventive education in Filipino communities.

Population(s) Served
At-risk youth
Families

Works with each girl to identify and develop her supports beyond the walls of My Refuge House. Develops and implements personalized reintegration plans with each girl and her identified family/community. From our mentoring program to our family outreach, it is important to help our girls connect with the life they will live when they leave our care. Each quarter, we host a day where all of the families get together and play, focused on building healthy relationships.

Population(s) Served
Families
Victims and oppressed people

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

My Refuge House provides community outreach and rehabilitative aftercare programs in Cebu, Philippines for newly rescued survivors of sex trafficking and exploitation. Holistic, research-based care is provided to all as we partner with impacted individuals, families, and communities.

We want to make a real and lasting difference in the lives of the girls in our care, and we also want to create a ripple effect of change within the wider community.

We believe that every person's story is worthy of hope, love, and transformation. Faithfully focused on RESTORING ONE LIFE AT A TIME, we continue to be on a journey of hope and healing with individuals, families, and communities impacted by commercial sexual exploitation (CSE) and abuse. We now focus on three areas of impact: Prevention- Restoration-Reintegration.

Over the next 2 years, we have three primary strategic goals for our programs:
1. Strengthen community prevention program through partnership development at the family, barangay, and school levels.
2. Increase family intervention/impact through expansion of educational scholarship and livelihood assistance to family members.
3. Strengthen the health and wellness program of MRH through creating/building safe spaces for physical, mental and spiritual aspects for girls and staff (i.e. playground, sport equipment, etc).

Our programming has evolved through the years to meet the changing needs. We are grateful that we are large enough to see patterns and small enough to pivot.

We have prioritized both hiring and cultivating an excellent and committed staff and organizational board, and building strong collaborative relationships with community partners and donors.

We have increased our long-term capacity, added a transitional program for girls entering young adulthood, and developed a community outreach program focused on prevention, advocacy, and collaboration/leadership with other organizations.

We have also expanded and are currently piloting our more structured and formalized work with families.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

MY REFUGE HOUSE
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

MY REFUGE HOUSE

Board of directors
as of 07/18/2023
SOURCE: Self-reported by organization
Board chair

Rachel Toberty

Kirk and Toberty Attorneys

Term: 2017 - 2024

Jessica Kwon-Nguyen

Memorial Care Healthcare

James Hammond

Soccer Mom CPA

Maria Huang

Retired

Eleonor Purcil

Celanese

Eileen Rodriguez

Couture Salon and Spa

Mark Sampelo

Northwestern Mutual

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 7/17/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Appalachian
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

Equity strategies

Last updated: 07/17/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.