PLATINUM2024

Family Services of North Alabama

#TEAMTEAL

GUNTERSVILLE, AL   |  http://www.familyservicesna.org/

Mission

Family Services of North Alabama acts to strengthen families and restore hope and dignity to all individuals by empowering them through advocacy, education, and resource networking.

Ruling year info

2002

Executive Director

Sherrie Hiett

Assistant Executive Director

Steve Downs

Main address

PO BOX 704

GUNTERSVILLE, AL 35976 USA

Show more contact info

EIN

37-1423897

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

Victims' Services (P62)

Single Organization Support (P11)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Strengthening families and serve victims of sexual assault and their families.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Internet Safety

The Internet Safety program is presented by Alecia Caudill in area schools to teach teens about how to be safe online. Some of the topics that are covered include:
Risky Behaviors
Inappropriate Content
Digital Reputation
Online Privacy
Personal Information
Cyber Bulling
Creating a Positive Online Environment

Population(s) Served
Children and youth
Families
Parents
Caregivers

purpose
The purpose of the Alabama Resources for Enrichment Self-Sufficiency Employability and Training (A-RESET) program is to help SNAP recipients meet work requirements by gaining skills, training, education, or work experiences that will enable them to become more self-sufficient.
Who Is eligible
Active Supplemental Nutrition Assistance Program (SNAP) recipients, age 18 and over, are eligible. If you are in need of food assistance and are not currently enrolled in SNAP, visit this website for more information https://mydhr.alabama.gov/
services
We will assist you in job search and making personal connections with possible employers. A payment of $100 (paid $50/semi-monthly) is received, when the client reports that they are participating in the E&T (Employment and Training) component of the A-RESET program.

We will manage your case and provide reimbursements for things needed. Some of our services include:
GED classes/prep classes
English Second Language classes
Ready To Work ce

Population(s) Served
Adults

The Sexual Assault Support Services (SASS) of Marshall County offers victim support and crisis services for people (males 14 and older and girls who started menses and older) affected by any sexual violence. The program provides a 24 hour crisis intervention hotline, along with a Sexual Assault Response Team (SART). The SART team includes; victim advocacy, SANE nurse, law enforcement advocacy, and criminal justice advocacy. The SART team responds to sexual assault victims 24 hours a day/7 days a week. The advocate provides victims advocacy through the prosecution process. Additionally, SASS provides education and awareness to the community.

Population(s) Served
Adults

The Parenthood Program is a court ordered and voluntary program that is designed to assist fathers (and mothers) to put themselves in a better financial and emotional position to better provide for their children. This is achieved through paying their child support and being a positive, active role model in their child’s life. The Parenthood Program Case manager works with the parents by referring them to community resources, such as; drug treatment, GED classes, job skills training, resume-building, and seeking better employment. Participants are required to attend a parenting class, through these classes parents are taught how significant their role is in the healthy growth and development of their children.

Family Services of North Alabama provides Parenthood Programs in DeKalb, Marshall, Blount, and St. Clair counties of Alabama.
Assistance provided
Referral to drug treatment
GED classes
Job skills training
Resume-building
Employment search services
Parenting classes

Population(s) Served
Parents

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of individuals attending briefings and presentations

This metric is no longer tracked.
Totals By Year
Related Program

Internet Safety

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The Internet Safety Program serves 4 counties.

Number of briefings or presentations held

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups, Family relationships

Related Program

Internet Safety

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of community events or trainings held and attendance

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Adolescents, Ethnic and racial groups, Substance abusers

Related Program

Internet Safety

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The attendance was 3345 total in the year 2020 with a total of 55 events. We distributed a total of 1,940 in materials.

Number of website pageviews

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Context Notes

Total website views for 2020 4,584. As our website traffic increases it raises awareness of agency services. As a result, more victims will reach out for help.

Number of Facebook followers

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Number of therapy hours provided to clients

This metric is no longer tracked.
Totals By Year
Related Program

Sexual Assault Support Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of new website visitors

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Context Notes

Website visits in 2022

Number of editorial board meetings held

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Holding steady

Number of grants received

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Total dollars received in contributions

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of products distributed

This metric is no longer tracked.
Totals By Year
Related Program

Internet Safety

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of crisis hotline calls answered

This metric is no longer tracked.
Totals By Year
Related Program

Sexual Assault Support Services

Type of Metric

Other - describing something else

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Family Services of North Alabama seeks to teach, empower, advocate, and liberate through education, resource networking, and providing advocacy for victims of sexual assault.

The Parenthood Program is a court ordered and voluntary program that is designed to assist fathers (and mothers) to put themselves in a better financial and emotional position to better provide for their children.
The Co-parenting classes provide divorcing parents with the knowledge and tools to raise their children separately in a positive environment. Additionally adding new programs A-reset and paid to learn. These programs allow us to partner with other agencies to accomplish goals and help anyone that needs our services.
The Sexual Assault Support Services (SASS) program currently offers forensic interviews for victims of sexual assault, ages 14-18. We offer forensic interviews and exams, advocacy, and referral services for victims over the ages of 18. Our plan is to continue offering these services but also expand forensic exam services to victims under the age of 14. In 2019 we established the county's fist Sexual Assault Response Team (SART) and recently established the North Alabama Human Trafficking Task Force. The SART team is a multidisciplinary team made up of people, in vital roles, that encounter victims at different stages of the sexual assault response process. This team was created to establish policies and procedures that make sexual assault response more effective and victim centered. It is our vision to expand this team to include a representative from every key agency in each county and to help create policies that are more victim focused. As trafficking throughout the state continues to increase, FSNA will expand our efforts to train the community on sexual violence, how sexual violence relates to human trafficking, and offer more services that are directly designed for victims of sex trafficking.
Our Prevention Education Program is unique in that we not only teach the community how to avoid becoming a victim of sexual violence, we also seek to prevent people from becoming offenders by educating the public. We will continue to go into schools, businesses, churches, and other community agencies to educate faculty, staff, students, pastors, coaches, business owners, and other members of the community on sexual violence/safety in the workplace, becoming an active bystander, healthy and unhealthy relationships, how to recognize the signs, and what to do when someone discloses. We have added two new curriculums. One is designed to train coaches on how to mentor to young male athletes and the other will empower young girls and women. It is our desire that these curriculums will reduce the number of males who offended, promote healthier attitudes toward women, and help women feel more independent and empowered to speak up and speak out. We are also in the process of developing our first Prevention Task Force.
The CAPCAN Program offers internet safety classes for school-age children and their parents.

Family Services of North Alabama (FSNA) is dedicated to achieving its goals through a multifaceted approach:

Parenthood Program: We offer support to parents through court-ordered and voluntary programs, including co-parenting classes that equip divorcing parents with the skills needed to raise their children in a positive environment.

New Initiatives: Our A-reset and Paid to Learn programs, in partnership with other agencies, expand our reach and effectiveness in helping those in need.

Sexual Assault Support Services (SASS): We provide comprehensive support to sexual assault victims, including forensic interviews, exams, advocacy, and referrals. Our Sexual Assault Response Team (SART) creates and implements victim-centered policies, and we are committed to expanding our services to younger victims and enhancing community training on sexual violence and human trafficking.

Prevention Education Program: This program educates the community on preventing sexual violence and offender behavior. We deliver training in various settings, covering essential topics such as safety, healthy relationships, and bystander intervention. Our new curriculums for coaches and young women aim to foster healthier attitudes and empower individuals.

CAPCAN Program: We teach internet safety to children and their parents, promoting safe online practices.

Through these programs, FSNA leverages its comprehensive capabilities to support families, educate the community, and create a safer, more informed environment for all.
We have a fantastic team that works together and sets realistic goals. We support each other. We stay true to company values and focus on our mission.

Within the last few years FSNA has doubled the amount of programs offered and is now a Family Resource network.
Within the past 3 years the SASS Program, both Victim Services and Prevention Education, has been expanded into community corrections, youth detention centers, churches, youth groups, recovery groups, local businesses, and schools where program Directors offer support groups, training, group presentations, counseling, advocacy, and referral services. We have also partnered with all local law enforcement agencies (police departments and sheriff's offices), district attorneys offices, hospitals, and sister agencies - the Department of Human Resources, local Child Advocacy Centers, and numerous other agencies - to form a Sexual Assault Response Team in both counties that we serve. The SART team creates policies and procedures for sexual assault response and discusses ways that we can all work together to better serve victims throughout the community. A few months ago FSNA formed the North Alabama Human Trafficking Task Force to educate, facilitate community awareness, and discuss strategies to prevent human trafficking and assist victims and we are in the process of developing a Prevention Task Force. All 3 teams will work in tandem to increase awareness and services in the communities we serve.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive, We share the feedback we received with the people we serve

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection

Financials

Family Services of North Alabama
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Family Services of North Alabama

Board of directors
as of 07/30/2024
SOURCE: Self-reported by organization
Board co-chair

Amanda Coolidge

Family Services of North Alabama

Term: 2021 - 2022


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Jordan Elliot

Annette Duncan

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Jernessa Jones

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Patsy Russell

Clay Strickland

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Faye Upton

Marshall County District Attorney

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 6/24/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

No data

Equity strategies

Last updated: 10/16/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.