Programs and results
What we aim to solve
Only 10% of eligible immigrants apply for citizenship each year. Project Citizenship works to eliminate barriers and obstacles on the path to citizenship. All of our services are free. Project Citizenship assists permanent residents to achieve citizenship with free, high quality services. Initially, we address client concerns and fears, provide information, schedule clients to attend a citizenship workshop with a list of documents needed. We are New England’s citizenship expert. Project Citizenship’s pro bono partnerships with several law firms and law schools allow us to staff our citizenship workshops with pver 1,000 highly skilled and trained attorneys to break down the legalese of the 20-page citizenship application. Project Citizenship staff provide oversight and supervision during workshops. As attorney of record, we intervene during the citizenship process as needed and correct any legal missteps the client may take.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Citizenship Application Assistance
Project Citizenship offers free assistance to eligible immigrants interested in becoming U.S. citizens.
Where we work
Affiliations & memberships
Social Innovation Forum Innovator 2017
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Immigrants, Economically disadvantaged people, People with disabilities, Seniors, Multiracial people
Related Program
Citizenship Application Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
These are the number of clients who apply for citizenship each year. We have a 95% success rate in achieving citizenship for clients.
Amount of client money saved by fee waivers.
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of volunteers
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In 2017, approximately 24% of the volunteers returned to volunteer more than once. In 2020, the Covid-19 pandemic prevented in-person meetings
Number of new clients within the past 12 months
This metric is no longer tracked.Totals By Year
Population(s) Served
Immigrants, Economically disadvantaged people, People with disabilities, Seniors, Multiracial people
Related Program
Citizenship Application Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
2020 Covid-19 pandemic limited in-person service meetings
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Project Citizenship seeks to reduce the barriers faced by low-income legal permanent residents who want to become U.S. citizenship. By gaining citizenship, immigrants gain access to high paying employment, safety and security and the right to participate in the democratic process.
48% of clients require further assistance during the pendency of the application. When clients become citizens, we are immediately available to help their minor children obtain certificates of citizenship. After achieving citizenship, the client gains the benefits and refers countless more immigrants to begin the process; 25% of clients are referred by a former client. We offer our services free of charge. 75% of Project Citizenship clients are eligible to waive the $725 application. Cost is eliminated as a barrier. For clients with medical impairments that prevent them from learning English or civics, we act as an advocate with their medical provider to exempt them from the requirement and send legal representation to their naturalization interview to ensure fair treatment by USCIS. We have an 85% success rate with disability waivers, far above the national average of about 56%. We train medical providers and become a source of information and guidance for providers in the region. By hosting large scale citizenship workshops greater Boston, we take our services to the immigrant communities that need them. We partner with elected officials, other community organizations and local businesses to provide high-quality and free legal services.
95% of our clients achieve citizenship. The most common reason for denials is insufficient fluency with English. Project Citizenship is careful to advise clients applying for citizenship who must pay the full $725 fee if their English is inadequate.
What are the organization's key strategies for making this happen?
Project Citizenship has refined its group processing workshop model. Applicants who have signed up to attend the workshop will sit down with a Project Citizenship staff member or a volunteer attorney to fill out the citizenship application. After the entire application has been finished, the application will be checked over by an attorney or senior staff member to ensure that no errors have been made. Project Citizenship staff also help applicants identify if they are eligible for an application fee waiver, and assisting in completing those forms. Finally, the applicant will receive a copy of their filled out application for their personal records, along with information regarding the next steps of the application process.
We partner with community organizations that make referrals and to whom we refer clients for ESOL and civics classes. Many community organizations are no longer able to accept disability waiver cases and are referring these and more complex cases to Project Citizenship.
We offer citizenship workshops in three different venues: at our Citizenship Center in Quincy Market, at law firms with which we have pro bono partnerships, and in the communities that we serve including Framingham, Quincy, Lowell, Lawrence, Attleboro, Chelsea, and beyond.
Project Citizenship has many core partnerships that allow it to provide services on such a grand scale. An initial staff of three that has now grown to five permanent staff members have served more than 4,600 immigrants since 2014. Our pro bono relationships with law firms provide venues for our workshops, needed volunteers who can be trained to serve clients, as well as financial support for our work. Similarly, pro bono relationships with the area law schools, notably, BC, BU, Harvard and Northeastern, provide volunteers, legal interns and a source of AmeriCorps attorneys.
AmeriCorps is the backbone of our staffing model. Three to four New American Integration Program AmeriCorps volunteers staff the intake telephone line, oversee our immigrant outreach, social media, and support the staff efforts with data entry and analysis. The AmeriCorps Legal Advocates – Massachusetts program provides a recent law graduate who gives one year of service to serve immigrants seeking citizenship.
We receive referrals from other legal services providers, from City Halls, immigration clinics and community leaders.
What are the organization's capabilities for doing this?
Project Citizenship's guiding principals are:
Inclusion: We welcome immigrants in the community and encourage them to become citizens as soon as they are eligible.
Democracy: We promote civic engagement among immigrants, to make new citizens active participants in their communities and country.
Opportunity: We promote the value of citizenship. Citizenship provides opportunities for increased access to benefits, jobs, and advancement for immigrants, their children, families and future generations to come.
Community: We inspire and assist immigrants to gain the benefits of citizenship to strengthen community ties.
Collaboration: We engage community-based organizations, partners and pro bono legal services to make Project Citizenship a community-driven, cost-effective model that is able to serve a vast number of immigrants across New England.
What have they accomplished so far and what's next?
Project Citizenship has continued to see growth in demand for its services, and has been able to meet that demand. Since 2014, Project Citizenship has enabled more than 8,300 immigrants to apply for citizenship.
The political climate has, at different times, increased demand for services and has acted as a deterrent. The 2020 presidential campaign has increased the number of calls Project Citizenship received and the requests for information and services. COVID and its aftermath has constrained staff ability to respond.
USCIS practices also constrain our organization’s work. After litigation against USCIS, an injunction has been obtained to prevent the elimination of fee waivers and has prevented the increase of the filing fee from $725 to $1170.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
PROJECT CITIZENSHIP INC
Board of directorsas of 02/22/2022
Brenda Diana
Ropes & Gray
Sameer Ahmed
Harvard Law School
Term: 2019 - 2023
Alicia Rubio
Goodwin
Sameer Ahmed
Harvard Law School
Ed Boyajian
EBD
Brenda Diana
Ropes and Gray
James McGarry
Goodwin
Deva Hirsch
DH Advisors
Teresa Maynard
Sweet Teez Bakery
Natalia Ivanytsky
Pricewaterhouse Coopers
Mitch Montgomery
Chin & Curtis, LLP
Ben Opara
Duziem Labs
Nancy Rousseau
My Life My Choice
Detlev Suderow
Brandeis University
Milton Manousaridis
Cambridge Trust
Andy Liebman
EditShare
Jean Russell
HUB International
Peter Torrebiarte
MASS Design
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data