PLATINUM2023

Starr Commonwealth

Driven to Heal

aka Starr   |   Albion, MI   |  http://www.starr.org

Mission

To lead with courage to create positive experiences so that all children, families and communities flourish.

Ruling year info

1953

President and CEO

Mrs. Elizabeth A. Carey

Main address

13725 Starr Commonwealth Rd

Albion, MI 49224 USA

Show more contact info

EIN

38-1359593

NTEE code info

Children's and Youth Services (P30)

Group Home (Long Term (P73)

Children's and Youth Services (P30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2019.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Starr Commonwealth believes that all children and families possess the strengths and abilities to help them overcome even life's most difficult challenges. By identifying their strengths, we work to help youth and families heal from trauma, improve life functioning in the midst of behavioral challenges, mental illness, pain-based behavior and build up their resilience. We also train, coach and mentor other professionals to help heal trauma, build resilience and help youth succeed in classrooms, homes and communities across the United States and Globally. With each child and family we serve, we help to improve their current functioning and success and improve their overall health and well-being as adults.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Professional Training and Coaching

Starr's professional training arm, delivers knowledge and expertise in the areas of positive youth development, resilience, trauma, racial healing, and diversity.

Population(s) Served
Adults

Offers community-based programs designed to assess trauma, providing behavioral health interventions and collaborate with partners to improve youth well being.
In addition, services and supports to help at-risk youth find positive ways to cope and relate reduces the likelihood for school drop outs and court involvement.

Population(s) Served
Children and youth

Located in Battle Creek, Michigan, services offered are trauma assessments and behavioral health interventions for children, youth and families. Accepts most insurances and collaborates with local school districts to provide additional supports in schools.

Population(s) Served
Children and youth
Adults

In response to an urgent request from the U.S. federal government, Starr Commonwealth opened its Albion campus to help alleviate the developing humanitarian challenge at the southern border and unaccompanied children leaving Afghanistan. A leader in healing trauma and building resilience in children, Starr has signed a facilities agreement to allow the Administration for Children and Families to utilize its 350-acre campus as a safe haven. ACF intends to provide temporary shelter for unaccompanied migrant children as it works to unite them with their family or sponsors. The why is simple and can be traced back to Starr's roots: There are children in need of a secure place, a safe bed and a beautiful space.

Population(s) Served
People of Middle Eastern descent
People of Latin American descent
Children and youth

Where we work

Awards

Best Non Profit to Work For 2021

Best Companies Group

Best Non Profit to Work For 2022

Best Companies Group

Affiliations & memberships

Social Current 2023

The Association of Children's Residential & Community Services 2023

Michigan Federation for Children and Families 2023

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

243 children, youth and students were directly served in our behavioral health and school based programs across Southeast and Southwest Michigan. 28 middle students served in REC center program.

Number of people trained

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Professional Training and Coaching

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

10,361 professionals were trained in trauma, positive youth development, building resilience, mindfulness, self-care, suicide prevention, racial healing, pandemic response, ADHD and more.

Number of participants who would recommend program to others

This metric is no longer tracked.
Totals By Year
Related Program

Professional Training and Coaching

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

93% of all individuals recommend Starr training to others.

Number of children who have the ability to seek help from and respond appropriately to adults

This metric is no longer tracked.
Totals By Year
Related Program

Southeast Behavioral Health

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

85% of students reported they felt they had someone to talk to when troubled.

Number of parents who were satisfied with the services their child received

This metric is no longer tracked.
Totals By Year
Related Program

Southeast Behavioral Health

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Overall satisfaction with the services their child received and 100% rated the quality of services as excellent or good.

Number of children who completed program successfully

This metric is no longer tracked.
Totals By Year
Related Program

Southeast Behavioral Health

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

83% of youth completed our program successfully.

Number of children who made positive progress on goals

This metric is no longer tracked.
Totals By Year
Related Program

Southwest Behavioral Health Center

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

88% of youth made positive progress on treatment goals in our youth assistance program.

Number of clients reporting increased knowledge after educational programs

This metric is no longer tracked.
Totals By Year
Related Program

Professional Training and Coaching

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

92% of professionals felt the information they received from training and coaching was relevant to current job responsibilities and functions and would use what they learned.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Mission: To lead with courage to create positive experiences so that all children, families and communities flourish.
Vision: Universal Hope, Boundless Love and Limitless Success for all Children.

Goal 1 - Grow Starr Commonwealth’s brand, market share, and positioning as THEE pre-eminent global knowledge leader in trauma-informed, resilience-focused, equitable professional education solutions

Goal 2 - Offer specialized behavioral health services

Goal 3 - Pilot, standardize, and replicate scalable partnerships

Goal 4 - Reimagine, redesign, and launch a modernized integrated approach to fundraising and marketing.

Develop and expand Tangible tools/resources; in-person, virtual, and on-demand courses; professional certifications; a train the trainer impact and sustainability model; and system-wide accreditation impacting children, families, and communities around the world through the thousands of professionals and systems trained, equipped, and supported by Starr Commonwealth.

Offer therapy, trauma assessments and interventions; delivered in offices and virtually as well as community-, healthcare- and school- based that lead the field in quality outcomes for: innovative, intensive alternatives and solutions for children, youth, and families that are then researched and established as new, unique, best practices that are packaged, replicated, and scaled via professional education, certification, and accreditation channels.

Partner with education, higher education, healthcare and hospitals, government, and other systems that
influence national outcomes as well as expand our products and services for greater impact on the whole child and to improve overall wellbeing.

Define personas that represent our core target audience; Define the core pieces of the mission that need and deserve support, segmented by persona; Craft public-facing messages, reasons-to-believe, and ask-offers for those mission components targeted to those personas; and clearly identify the channels to explore. 


We offer evidence-informed and practice-based solutions that nurture wellbeing and resilience for the whole child. Our approach is holistic - every program we deliver combines three essential elements for children to heal and thrive: trauma, resilience, and racial healing. For over a century, we’ve done it too. We’re testers and teachers. We research our methods in communities and share what we learn worldwide. We focus on influencing systems
so that we can heal as many children as possible.

Over 100 years of professional interventions with children and families that have excellent outcomes. Ongoing evaluation of our impact.

A creed and belief system that drives our organization to continue to improve our impact on youth as we believe they can all achieve greatness.

A record of collaboration and partnerships that focus on child improvement and are ready for community wide improvement.

Starr’s world class trainers bring trauma-informed, resilience-focused training to schools and organizations across the globe, both in-person and through dynamic online courses. In partnership with schools and organizations across North America, Starr works one-on-one with both staff and children to transform the lens through which childhood behavior is viewed and healed. With clinics across southern Michigan, Starr is committed to trauma-informed and resilience-focused assessment protocols and interventions to heal trauma
in children.

Approximately 550 young people were directly served in our programs during the 2020 fiscal year. Over 123,000 professionals received in person training, took an e-course towards trauma certification or bought materials, tools, techniques or books to help them improve their own practice with young people. These professionals are in all 50 states (and Puerto Rico &VI), in 124 countries and 6 continents.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Starr Commonwealth
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Starr Commonwealth

Board of directors
as of 03/17/2023
SOURCE: Self-reported by organization
Board chair

Lisa Miller

MMK Consulting Group

Term: 2018 - 2027

Erick Stewart

Stewart Industries LLC

Randy Neumann

J. F. Daly, Inc.

Huilan Krenn

W.K. Kellogg Foundation

Simon Bisson

University Hospitals

Keena Williams

Albion College

Lisa Miller

MKK Consulting

Sean Silver

Bank of America Merrill Lynch

George A. Goodman

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 3/17/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 03/17/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.