GOLD2023

Oakland Livingston Human Service Agency

Helping people. Changing lives.

aka OLHSA, A Community Action Agency   |   Pontiac, MI   |  www.olhsa.org

Mission

OLHSA, a Community Action Agency, through collaboration and partnership, empowers people in need of our assistance who live in the communities we serve, to gain the knowledge, skills, and resources to improve the quality of their lives.

Ruling year info

1965

Chief Executive Officer

Ms. Susan N. Harding CCAP, NCRT

Main address

196 Cesar E. Chavez Avenue PO Box 430598

Pontiac, MI 48343-0598 USA

Show more contact info

EIN

38-1785665

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

Kindergarten, Nursery Schools, Preschool, Early Admissions (B21)

Other Housing Support Services (L80)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
Register now

Communication

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Community Action Agency

OLHSA's major operating programs include: (1) Head Start, servicing 1,600+ Michigan school children and their families in Oakland County; (2) Resource Development, servicing nearly 10,000 low-income, elderly and disabled residents through weatherization, affordable housing construction and rehabilitation; (3) Maternal/Child Health Programs; and (4) services to seniors and people with AIDS.

Population(s) Served
Adults
Infants and toddlers

Where we work

Videos

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Oakland Livingston Human Service Agency
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Oakland Livingston Human Service Agency

Board of directors
as of 03/22/2023
SOURCE: Self-reported by organization
Board co-chair

Mr. Khalfani Stephens


Board co-chair

Mr. Brent Earl

Holbert Maxey

Phyllis McMillen

Oakland County Circuit Court

Khalfani Stephens

City of Flint

Fran Amos

Cynthia Wells

Douglas Williams

Yohannes Bolds

Joe Del Morone

Janet Jackson

O.C. Bd. of Commissioners

Douglas Helzerman

Beverly Beltramo

Ellen Terpening

Taressa Ariss

Debbie Miller

Rose Township

Angela Powell

O.C. Bd. of Commissioners

Dwayne A. Lyone

City of Pontiac

Lisa Straske

City of Southfield

David E.S. Bowman

St. Joseph Mercy Oakland

Patricia Soma

Ronda Dawson

Willa M. Wright

Jaclyn Kochis

MI Paralyzed Veterans

Cole Yoakum

Robert Bass

Amanda Keller

Sandy Collins

Shirley Townsend

Pam Dahlmann

Mary White-Block

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 9/28/2021
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 09/28/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.