Wayne - Metropolitan Community Action Agency
Programs and results
What we aim to solve
One-quarter of Wayne County residents live below the poverty line (24.8%, or 438,295 people). This rate is much higher than the state average of 16.9% and the national rate of 15.6%. Individuals living below the Federal Poverty Level (FPL) do not represent the full extent of those in need of socioeconomic support. In Wayne County, 11% of the population live just above the FPL (100-150% FPL), while an additional 9% live between 150 and 200% of the FPL. Individuals in poverty face negative health, economic, and educational outcomes. In addition to the prevalence of poverty among children and minorities, poverty is also concentrated spatially in particular neighborhoods of Wayne County. This is symptomatic of the broader trend of concentrated poverty when populations with low incomes become increasingly more isolated and “concentrated” into specific clusters of neighborhoods.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Healthy Homes
Wayne Metro offers a range of housing services to help Wayne County residents have Healthy Homes. Staff assist people with:
+ renting and keeping housing for people who are experiencing (or are at risk of) homelessness,
+ repairing homes for people who are unable to afford costly home repairs due to earning low incomes, and
+ home buying for people earning low incomes who would like to become homeowners.
Our housing services collaborate with all the non profit organizations and government agencies in both the Detroit and suburban Continuums of Care. Wayne Metro staff connect residents to emergency shelters, help find and prepare them for employment, assist with rent payments to prevent homelessness, ensure children maintain access to their school and educational programs, as well as assess homes for different repair services. Wayne Metro is the second largest provider of the Department of Energy's Weatherization Assiatnce Program.
Financial Mobility
Wayne Metro is dedicated to helping increase Wayne County residents' Financial Mobility. Staff assist with heat, electricity and water systems in homes. Our Energy & Water Assistance services offer opportunities for Wayne County residents to lower monthly bills, learn how to become energy-efficient, and more. We also offer financial coaching through the Financial Empowerment Center.
Family Success
Wayne Metro supports Family Success with a whole-family approach. Our services offer free early childhood education and educational programs after school hours. Staff assist the whole-family with achieving the goals they set for themselves.
Innovation Lab
Wayne Metro offers adult education with paths to employment through its Innovayion Lab. The agency has programs targeted to the early childhood education and energy efficiency professions, for both of which the agency is an employer.
Where we work
External reviews
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of low-income households who have received utilities assistance
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Financial Mobility
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
# Households that received multiple service offerings
Number of families assisted with rent or mortgage to avoid eviction
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Homeless people
Related Program
Healthy Homes
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The increase in 2021 is due to a combination of new funding: federal COVID Emergency Rental Assistance (CERA) and the Detroit Tax Relief Fund from The Gilbert Family Foundation.
Number of people no longer living in unsafe or substandard housing as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Healthy Homes
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
The increase in 2021 is due to funds to ensure water access during the pandemic, among other new funds.
Number of clients participating in educational programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Family Success
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Wayne Metro provides early childhood education to children, out-of-school-time educational supports to youth, and adult education like housing counseling to adults.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Wayne Metro empowers people and communities to be strong, healthy, and thriving. We envision thriving communities where all people have hope and opportunities to realize their full potential. Wayne Metro will empower people to achieve their goals by focusing services on:
o Family Success
o Healthy Homes
o FInancial Mobility
o Equity & Inclusion
What are the organization's key strategies for making this happen?
Improving human service outcomes through INTEGRATIVE strategies that examine the root causes of poverty and customize solutions to match the needs of people, families, and communities in Southeast Michigan. Strategies to achieve goals are:
o People Centered
o Data Driven
o Operational Excellence
What are the organization's capabilities for doing this?
Wayne Metro uses a person-centered approach positioned to impact five critical areas described below:
1. Financial Capabilities Services such as tax preparation, foreclosure intervention, financial education and coaching, and a savings program.
2. Community Development Services such as weatherization, homeowner rehab loans, homebuyer counseling, and the development of affordable housing units.
3. Early Childhood Services such as Early Head Start and Head Start programs, and Out-of-School programs.
4. Adult Education and Employment Readiness programs.
5. Opportunities may exist to serve as a convener for social service agencies in the cities, townships, and neighborhoods located in Wayne County. Wayne Metro is well-positioned to be a leader at the community-level for changes in asset allocation or the implementation of new local projects.
What have they accomplished so far and what's next?
The 2021 numbers reported below indicate agency progress toward results.
FInancial Mobility
• 4,153 participants increase their financial capabilities through workshops, coaching
• 2,021 participants receive free tax preparation
Family Success
• 794 children improve their Kindergarten readiness through early childhood education
• 610 youth improve academic progress through youth empowerment programs
Healthy Homes
• 11.873 households who are at-rick of homelessness maintain housing
• 2,701 households improve home energy efficiency through home repairs
Diversity, Equity, and Inclusion
• 15 small Detroit-based organizations assisted with the Detroit Residents First Fund that works to elevate the voices of local Detroiters
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to find the ongoing funding to support feedback collection
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Wayne - Metropolitan Community Action Agency
Board of directorsas of 11/30/2022
Ms. Jodi Adamovich
Comerica Bank
Jodi Adamovich
Comerica Bank
Barbara Rykwalder
DTE Energy
Mayor Michael D. Bowdler
City of River Rouge
Delores Flowers
Community Representative
Jean Overman
Community Representative
Shamayim Harris
Community Representative
Edna Walker
Community Representative
Taiwan Green
Head Start Policy Committee
Mayor Michael Duggan
City of Detroit
Alisha Bell
Wayne County Commission District 12
Monique Tate
Community Representative
William Wild
City of Westland
Clarence Oden
City of Inkster
Ron Hinrichs
Southern Wayne Regional Chamber
Andrew Kandrevas
Office of Wayne County Executive
Mark A. Kibbey
City of Allen Park
Martha Scott
Wayne County Commissioner
Jennifer Gasiecki
Corporate Counsel, Continental Dining
Jametta Lilly
Detroit Parent Network
Donnell White
TCF National Bank
Pastor Marvin Winans
Perfecting Church
John Mozug
Bread of Life Pantry
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 09/21/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.