PLATINUM2024

Ypsilanti Meals on Wheels

Delivering More than a Meal

aka YMOW   |   Ypsilanti, MI   |  www.ymow.org

Mission

Ypsilanti Meals on Wheels provides nutritious meals, social contact and other services to the homebound elderly, ill and disabled in eastern Washtenaw County, to enable them to enjoy healthier, safer, and more independent lives.

Ruling year info

1975

President/CEO

Barbara Niess-May

Co Principal Officer

Kelly Schwartz

Main address

1110 W Cross

Ypsilanti, MI 48197 USA

Show more contact info

EIN

38-2038528

NTEE code info

Meals on Wheels (K36)

Senior Centers/Services (P81)

Home Improvement/Repairs (L81)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Ypsilanti Meals on Wheels provides nutritious meals, social contact and other services to the homebound elderly, ill and disabled in eastern Washtenaw County, to enable them to enjoy healthier, safer, and more independent lives. We envision a community where every senior feels nourished, valued and supported.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Home-delivered meals

Ypsilanti Meals on Wheels has been delivering prepared meals to the homebound elderly and medically fragile of the greater Ypsilanti area since 1974. We realize that many homebound residents take comfort in remaining in their own homes, but are unable to shop or cook for themselves. The meals and the personal contact we provide help people care for themselves in their homes.

Population(s) Served
Seniors
People with physical disabilities

For many homebound people, a pet is a treasured companion and an important tool against loneliness. To help clients care for their furry friends, YMOW offers free delivery of pet food, cat litter and other pet supplies through its Pets Assisting the Lives of Seniors (P.A.L.S.) program.

In partnership with the Humane Society of Huron Valley and Meals on Wheels America’s We Love Pets program, YMOW delivers thousands of pounds of food, treats and cat litter to dozens of YMOW clients’ pets each year. Supplies are delivered monthly to the clients’ door.

In addition to food and supplies, YMOW clients can access pet grooming and veterinary services, including nail trims and preventative care, for a small contribution.

Pets play an important role in the lives of many seniors. But for those living on a fixed and limited income, the cost of keeping a pet can be daunting. P.A.L.S. allows seniors to enjoy the many benefits of pet ownership without the financial stress, leaving the senior with

Population(s) Served
Seniors
People with disabilities

Started in 2016 and running through 2017, Ypsilanti Meals on Wheels is offering a pilot program in partnership with the Edward N. & Della L. Thome Memorial Foundation and Meals on Wheels of America to assist our senior clients with needed home repairs.

Since the inception of this program the following types of services have or can be provided to senior clients who own their own home:
1) electrical work
2) Bathroom or kitchen modifications
3) Grab bars
4) Zero barrier entry modifications
5) Flooring or roofing repairs
6) Ramp modifications

These are the typical programs offered and the average support provided per client ranges from $290 - $1,7000

Population(s) Served
Seniors
People with disabilities

In 2017, Ypsilanti Meals on Wheels opened our senior personal care pantry thanks to fundraising and grant support from the Home Instead Senior Care Foundation. This pantry is unique in our community in that we can provided needed personal care pantry items directly to our Seniors door who are in need.

Items typically provided:
- Adult diapers
- Diabetic lotions & creams
- Band aids & ointments
- Toiletry items
- Shoes, coats & gloves
- Compression socks
- Testing strips
- Walkers, canes and wheelchairs

Since launching in February 2017 more than 50 clients have been assisted.

Population(s) Served
Seniors
People with disabilities

We realize that many seniors need advocacy and support that goes beyond nutrition and at Ypsilanti Meals on Wheels our clients come first and we want to help if help is requested.

The typical support that is provided to our senior clients and their family range from:
- Resource directory access to all services in the local community.
- Support with accessing services to help our seniors age in place.
- Caregiver support for referrals to support groups and in-home services to care for their family member.
- Benefit sign-up support for Medicare/Medicaid, Food stamps and other services
- Working in tandem with other senior social service support agencies
- Review of medications
- Creating a friendly visit program to assist clients who are feeling socially isolated.

Population(s) Served
Seniors
People with disabilities

Where we work

Awards

Best Social Service Organization, Washtenaw County 2020

Ecurrent

Affiliations & memberships

Member, Meals on Wheels America 2019

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with disabilities, Chronically ill people, Low-income people, Retired people

Related Program

Home-delivered meals

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of meals delivered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Older adults, Seniors, People with disabilities, Chronically ill people, Low-income people, Seniors

Related Program

Home-delivered meals

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our Area Agency on Aging required the return to three-day delivery in 2023, resulting in a reduction from 12 meals per week to 10.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Older adults, People with disabilities, People with diseases and illnesses, Economically disadvantaged people

Related Program

Home-delivered meals

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of emergency meals provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Home-delivered meals

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of homeowners/tenants rating their feeling of safety in and around their homes as satisfactory

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

A recent survey of clients resulted in 91 percent reporting improved feelings of safety since receiving Meals on Wheels.

Number of clients whose nutrition has improved

This metric is no longer tracked.
Totals By Year
Population(s) Served

Older adults, Seniors, People with disabilities, Chronically ill people, Low-income people

Related Program

Home-delivered meals

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of health/hygiene product and/or tools of care (mosquito nets, soap, etc.) administered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with disabilities, People with diseases and illnesses, Economically disadvantaged people

Related Program

Senior Personal Care Pantry

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This number reflects the total number of requested items provided to clients, including cleaning products, personal care items and incontinence supplies.

Number of older adults being supported to live at home through home care, assistive technology, and/or personal support plans

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with disabilities, Economically disadvantaged people

Related Program

Resource Advocacy & Case management support

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our social work team provides wrap-around support for every client of YMOW.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We ensure that seniors and other homebound adults in our community have access to healthy food, social contact, necessary pet supplies and personal care items. We also improve their ability to remain safe in their own homes by providing minor home repairs, case management and support through Care on Wheels.

Ypsilanti Meals on Wheels provides meals to 200 or more clients five days a week. Fresh produce, personal care products and animal supplies also are delivered to our clients, who have limited ability to leave their homes. We partner with many local businesses and organizations both to supplement our volunteer pool and to raise funds and awareness for our organization and its work. Care on Wheels engages a team of professionals, including occupational therapy, nursing and handyperson services, to make changes that help homebound seniors remain safe as they age in place. In 2021, we implemented our medical friendly meals program to meet the unique dietary needs of clients with renal and cardiac health conditions. This is particularly important due to the number of clients who suffered kidney damage caused by COVID-19.

YMOW has been delivering meals to our homebound neighbors for 50 years. Our care associates and volunteers transport meals in our fleet of dedicated vehicles using temperature-controlled equipment to ensure that cold meals stay cold and hot meals remain hot. Through support of donors and local partnerships, we deliver nearly 1,000 pounds of pet food and supplies, as well as nearly 3,000 pounds of fresh produce, milk and bread every month.

Ypsilanti Meals on Wheels has delivered meals to homebound seniors and adults since 1974. Fresh produce, personal care products and animal supplies also are delivered to our clients, who have limited ability to leave their homes or prepare food on their own.

Through our Care on Wheels program, we pair seniors with a team of professionals to improve a senior's safety at home. Home repairs and modifications, occupational therapy and nursing are all part of Care on Wheels.

Our pet support program has recently expanded to include mobile grooming and veterinary services, helping our clients to enjoy the companionship of their pets without the financial burden.

We also provide medical friendly meals to clients with renal and cardiac needs, and food and support to homebound neighbors under 60, helping them to age into our program with better health and fewer needs.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently

Financials

Ypsilanti Meals on Wheels
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Ypsilanti Meals on Wheels

Board of directors
as of 06/05/2024
SOURCE: Self-reported by organization
Board chair

Dieter Otto

Eastern Michigan University

Term: 2021 - 2025

Dieter Otto

Eastern Michigan University

Steve Smith

Vibe Credit Union, Novi

Dan Carlton

Gear Gear Inc.

Scott Godbold

Criteo

Brent Kolb

Dexter Family Dentistry/University of Michigan

Tara Truax

IHA

Anna Jackson

DTE Gas

Francisca Tehoda

Owner, Auntie’s Angels Home Care Services

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 6/5/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 01/26/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.