Health Alliance Plan of Michigan

Detroit, MI   |  www.hap.org

Mission

To improve the health status of the residents in all of the communities we serve. We accomplish this through innovative programs to provide health care coverage with an emphasis on preventative care as well as outreach programs to the communities aimed at enhancing and promoting healthier communities.

Ruling year info

2004

Principal Officer

Laurie Doran

Main address

2850 W Grand Blvd

Detroit, MI 48202

EIN

38-2242827

NTEE code info

Group Health Practice (Health Maintenance Organizations) (E31)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

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Our programs

SOURCE: IRS Form 990

What are the organization's current programs, how do they measure success, and who do the programs serve?

Program 1

Health Alliance Plan (HAP) is a nonprofit, regional health plan based in Detroit that provides health coverage to Individuals and companies. HAP is a subsidiary of the Henry Ford Health System, one of the nation's leading health care systems. A leader in personalized customer service, disease management and wellness programs, HAP partners with physicians, employers and community organizations to improve the health and well-being of the community.HAP offers seven distinct product portfolios: o Large and Small Group Fully Insured Commercial: - Small Business Solutions - HMO - EPO o Personal Alliance for Individuals (pre-65) and Families - HMO - PPO o Medicare Solutions for individuals and groups: - HAP Senior Plus (HMO) - HAP Senior Plus (HMO-POS) Participating Physicians and Ancillary Providers: HAP's robust provider networks include the leading Michigan doctors, hospitals and health systems: Beaumont, Detroit Medical Center, St. Joseph Mercy, St. John/Providence, Henry Ford Health System, Genesys, McLaren and the University of Michigan. HAP contracts with 95 Michigan hospitals to serve its HMO members. Statewide and national provider network solutions are available for other product lines through strategic partnerships with Physicians Care Network, CIGNA and NationCare for companies with multiple locations.HAP contracts with urgent care centers, pharmacies and ancillary providers to serve its membership. At the end of 2018, HAP's HMO membership enrollment was 180,860; HAP serviced 2,235,950 member months.Members worked with their chosen healthcare providers to maintain a healthy lifestyle or manage their chronic conditions. The following statistics reflect utilization for the HMO product: HAP HMO Commercial and Medicare members incurred 22,495 medical/surgical hospital admissions in 2018, this figure includes admissions for behavioral health-related issues. HAP and its providers encourage members to seek routine services and preventive health screenings to maintain their health and meet their personal health goals. The majority of these services are obtained in their physician offices. HAP spends a considerable amount of resources communicating with members and providing supportive health programs and resources to help them achieve sustainable healthy habits and manage chronic conditions. Examples of health and wellness programs and resources include:1) A team of Personal Service Coordinators are assigned to members during the first two years of membership to help them understand their HAP coverage and navigate the health care system.2) Online health assessment and digital coaching tools are available through iStrive for Better Health, HAP's digital wellness manager. IStrive is available toHAP members and their covered spouses in their hap.org account.3) Member events: HAP's member events help members eat healthfully, get moving, manage a chronic condition and more.4) Balanced Living member magazine and blog: The award-winning magazine and blog are filled with the latest health and wellness news, tips and answers to your questions by HAP experts, as well as helpful ideas to improve your well-being. 5) Weight management: HAP members enjoy discounts, access to nutritional counseling, doctor-supervised weight loss programs and much more. 6) Tobacco cessation: Ready to quit smoking for good? Our plans including smoking cessation benefits for HMO, POS and Medicare members.7) Global Emergency Services and Identify Theft Protection through Assist America: Urgent care and emergency services are covered worldwide. Our contract with Assist America provides a full range of emergency medical services to help with difficulties while traveling 100+ miles away from home, or abroad, and free identity theft protection.8) Restore programs help members take care of their daily health needs, manage their doctor's plan of care and improve their quality of life. There are three unique programs under Restore: Restore CareTrack helps members manage their chronic conditions; Restore Case Management helps members who need extensive help coordinating their care; and Restore Comfort and Palliative Care helps members managing terminal illnesses. 9) Behavioral health: Our dedicated team of professionals matches members with mental health and addiction resources and monitors their care throughout treatment.10) Medication Therapy Management Program: HAP pharmacists counsel seniors with chronic conditions and work with their physicians to make taking multiple medications safer and more effective and address the barriers to medication therapy adherence.11) Worksite Wellness programs bring free or low-cost preventive services and health education to the workplace tailored to the needs of each company. HAP offers: workshops on health and wellness topics, behavior change programs, health screenings, health fairs and wellness forums for employer groups. 12) HAP Member Discounts-members receive valuable money-saving discounts and extras on a variety of health-and-wellness related activities and venues. 13) Quarterly member wellness challenges are designed to engage members in friendly 'competition' to improve healthy behaviors like physical activity, nutrition, and stress management.14) Maternity Resources: Planning your pregnancy or expecting? We'll help you get the most from your health plan, and stay healthy during your journey, so you can focus on what's most important: your expanding family.Community Stewardship: HAP supports organizations and programs that promote the health and wellbeing of the communities we serve by sponsoring fundraising events, dinners, galas, golf outings, 5K runs/walks, and other types of events. Establishing and managing relationships with non-profit organizations is an important part of the work being done by community outreach leading to recognition, business leads, and community brand recognition with over 150 organizations that engage with HAP in this way each year. Organizations we support regularly through both financial support and employee volunteerism include the Detroit Urban League, Big Brothers Big Sisters, Orchards Children's Services, Angels of Hope, Humble Design, PlayWorks of Michigan, Forgotten Harvest, The Food Bank of Eastern Michigan and Turning Point.In 2018 HAP employees contributed over 2,500 volunteer hours to community service. Signature Community ProgramsNon-profit Board Service: HAP leaders and employees are encouraged to serve on the boards and committees of non-profit community organizations. Monetary support is offered to organizations where board positions are held on an annual basis, at the discretion of the sitting board member.Life Remodeled - 6-Day Project: HAP employee volunteers assist with this effort to clear blighted alleyways within a four-square mile geography surrounding the Durfee Innovation Society in Detroit. American Heart Association Heart and Stroke Walk: In 2018, HAP walkers and volunteers raised over $25,000 to support the AHA's efforts to combat heart disease and stroke, culminating in a 3-mile walk on the campus of Wayne State University.CrimFit Training Program: HAP members receive discounted registration for this 15-week guided training program designed for participants of all ages and fitness levels to help them prepare for the Crim 10 Mile, Half Crim 5 Mile, or 5K races held each August in Flint. The program consists of a weekly training session and monthly training calendars to guide participants along the way and includes race registration. Empowering Flint: This campaign is designed to inform and support mid-Michigan residents eligible for Medicaid. HAP partners with agencies that provide resources for low income residents and the homeless to improve quality of life and assist with the attainment of health insurance coverage.

Expenses
$1,453,663,121
Revenue
$1,468,005,511

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Financials

Health Alliance Plan of Michigan
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Operations

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This organization has no recorded board members.