Provide quality of life for those we serve.

Help our community feel comfortable talking about death.

Maintain visibility by nurturing relationships in the community and among referral sources.

Serve individuals with our Journeys Advanced Illness Management program and help them transfer to hospice care as appropriate.

Continue to train staff and volunteers to provide the highest quality service.

Stay abreast of regulatory and billing changes.

Seek philanthropic support from the community.

Community-based board of leaders with passion for the agency. Executive Director & Leadership team with longevity & integrity. Compassionate, experienced staff with heart for those we serve. Supportive, hard-working volunteers. Generous and compassionate donors. Exist within a small community with great social capacity and compassion. Membership with national organizations for regulatory support. Innovative & responsive agency culture. Good benefits for employees including an IRA with employer match.

We keep a dashboard that is updated monthly. It includes patient census, length of stay, number served in other programs/projects, funds raised among other indicators.

Successful launching of separate non-profit end of life care home celebrating 10 years of service in October 2020. Successful creation of palliative care program. Meeting fundraising goals. Continue to recruit great staff and volunteers - many of whom approach us and say they've done their research and want to work for Wings of Hope. Known for offering the innovative Death Cafe to the community. Record attendance at annual memorial gathering. Stable census of patients.