Housing Resources, Inc. of Kalamazoo County
Every Heart Deserves a Home
Programs and results
What we aim to solve
Housing Resources, Inc. believes that everyone deserves a home. And that their home should be safe and affordable. We work to provide housing for the socially and economically disadvantaged people. Most recently, we have aimed at reviewing internal policies and procedures to identify the racial disparities experienced among African Americans/Blacks with homelesness.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Housing Stabilization
HRI's Housing Stabilization serves consists of programs for individuals and families who are experiencing homelessness and those who are in jeopardy of experiencing homelessness. Rapid Rehousing homelessness prevention programs includes two program specific to the needs of families with school-aged children.
Where we work
External reviews

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Our results
How does this organization measure their results? It's a hard question but an important one.
Number of households that obtain/retain permanent housing for at least 6 months
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Economically disadvantaged people, Homeless people
Related Program
Housing Stabilization
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Homeless people
Related Program
Housing Stabilization
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Number of families assisted with rent or mortgage to avoid eviction
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Homeless people
Related Program
Housing Stabilization
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Number of homebuyers/tenants with low incomes receiving housing subsidies as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Housing Stabilization
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Total number reflects households In 21-22, there were funding increases for COVID-19 to assist with housing emergencies resulting from the pandemic. 2023 will see signficant decreases.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
HRI's goals include 1)Providing, maintaining and increasing the number of safe, stable, affordable and permanent housing units in Kalamazoo County, 2) Preventing homelessness and providing housing assistance and supports to individuals and families experiencing homelessness through community wide strategies that leverage resources and have demonstrated success. 3) Providing emergency resources through special projects in the community as needed such as de-congregate hotel during COVID-19.
What are the organization's key strategies for making this happen?
HRI's strategies include:
1 - Eviction Diversion is a community partnership with the District Courts, Department of Human Services, Legal Aid, United Way and HRI to work with tenants and landlords to prevent the tenant from becoming homeless while satisfying the needs of the landlord. In most cases, the landlord agrees to keep the tenant in their unit and the back rent is paid while the tenant engages in services. The tenant avoids homelessness, a negative credit and eviction history and the landlord avoids a vacant unit and loss of revenue.
2 - Financial Stability for Educational Success is a partnership with United Way and Goodwill Industries and funded in part by the Siemer Institute for Family Stability, the strategy targets supports for families with school aged children to improve the financial and housing stability of the household in order to improve the academic and educational success for the children.
3 - Rapid Re-housing is a specific strategy applied to those experiencing homelessness with moderate needs. The goal is to exit homelessness within 30 days using short term rental subsidy and supportive services to stabilize moderate barriers.
5 - Permanent Supportive Housing efforts are for households where the head of household is living with a disability. It provides for long-term supports and subsidies while working towards the goals of improved income and stability in all areas.
What are the organization's capabilities for doing this?
HRI serves in an expanded role in the housing sector throughout Kalamazoo County. We are a provider of direct services as:
• the single Housing Assessment and Resource Agency (HARA) for the Continuum of Care; and,
• the primary provider of emergency assistance-housing for the Emergency Financial Assistance Network (EFAN) of the United Way of the Battle Creek and Kalamazoo Region; and,
Our Housing Stabilization Program provides a “One-stop-shop" experience for households seeking emergency assistance and housing information. Services include coordinated intake and assessment, homeless prevention, rapid re-housing, and permanent supportive housing. HRI has fifty-five units of Permanent Supportive Housing (PHS) for families where the head of household has a disabling condition. Seventeen of the fifty-five PSH households serve families with a history of chronic homelessness and have a chronically disabling condition. HRI has developed four Low Income Housing Tax Credit apartment communities: Pinehurst Townhomes, the Rickman House, Rosewood Planned Unit Development, and units of permanent affordable housing, which include supportive services for those with special needs.
Long term stability is achieved in our expanded roles as the primary provider of emergency financial assistance for housing for the United Way of the Battle Creek and Kalamazoo Region Emergency Financial Assistance Network (EFAN), and as the single Housing Assessment and Resource Agency (HARA) for the local Continuum of Care Emergency Solutions Funding. In each of these roles, private and governmental, we provide the critical community infrastructure that responds to low-income households experiencing a housing cost burden.
What have they accomplished so far and what's next?
HRI has accomplished progress in all areas. For the last several years, HRI has annually invested over $1M into the community to house those who are at risk of experiencing homelessness or who are homeless. The cost of housing a family permanently is significantly lower than the cost of emergency shelter. HRI's goal of housing people permanently and practicing shelter diversion and rapid re-housing strategies is a goal that we are proud to accomplish on a regular basis and one that saves our community thousands of dollars on an annual basis. In 2020, HRI will invest over $10M in eviction prevention financial assistance through the Coronavirus Emergency Rental Assistance (CERA) Program and serves as the fiduciary for the $30M grant award in our community.
We have not yet accomplished a high level of systems coordination that would change the condition of the households we serve in a way that moves the needle for our community. Our annual progress is clear. HRI houses many people that otherwise would remain or become homeless and they remain housed. However, the progressive improvement in wages that would allow the household to maintain an improved level of stability without needing to continue to access community supports remains a goal. While we accomplish this in some ways, it is not on the scale we expect to achieve and are adapting our service model to respond to this need.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Housing Resources, Inc. of Kalamazoo County
Board of directorsas of 06/15/2023
Karen Barnes
Claudia Wink-Basing
Cynthia Ortega
Meoshi Atkinson
Stryker Corporation
José Santamaria
Consumers Credit Union
Judith Lewis
Abraxas
Cheryl Johnson
Bronson Healthcare
Karen Barnes
Hylant
Neil Stuut
Stryker Corporation
Sheila Dorsey-Smith
Kalamazoo Public Schools
Forest Drummer
United Healthcare
Von Eitzen Elizabeth
Warner Norcross + Judd
Pollich Kristen
Dangel Roy
Arbor Financial Credit Union
Jeffries Alex
Century 21 Affiliated
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 09/01/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.