DISPUTE RESOLUTION CENTERS OF MICHIGAN INC

Repairing harm, restoring communities

aka The Dispute Resolution Center of Washtenaw and Livingston Counties, DRC   |   Ann Arbor, MI   |  http://thedisputeresolutioncenter.org

Mission

The Dispute Resolution Center offers affordable, constructive, restorative and healing approaches to conflict resolution for the residents of Washtenaw and Livingston counties.

Notes from the nonprofit

We believe that restorative justice is paving the path forward for realizing an equitable vision all throughout the United States. We are beginning to see national trends of less criminal charges and more deflection and diversion programs that are being embraced by communities all throughout the country. We want to see less families torn apart by the criminal legal system, no lives disintegrating in prisons, and no more school and state violence against black and brown youth and children. We must keep working toward a goal of no juvenile justice systems, no separation of families, and no carceral state. Instead of law enforcement, judges, prosecutors, attorneys, probation offers - we strive to create and cultivate peacekeepers, healers, truth seekers, and justice warriors. Someday we hope the cloud of oppression lift for those who suffer most in our communities, to see more joy and laughter, and the spirit of hope and love returned.

Ruling year info

1984

Executive Director

Mrs. Belinda Dulin

Main address

4133 Washtenaw Ave Suite B125 P.O. Box 8645

Ann Arbor, MI 48107 USA

Show more contact info

EIN

38-2489201

NTEE code info

Dispute Resolution/Mediation Services (I51)

Youth Development Programs (O50)

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
Register now

Communication

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Mediation Services

Mediation and facilitation of community, general civil, landlord/tenant issues, neighbor/neighbor conflict, small claims, domestic/family, separation, divorce, post-divorce, custody, co-parenting, adult and youth guardianship, probate, some elder care disputes, workplace and B2B conflicts.

Population(s) Served

We offer school, business, and community mediation and restorative practices trainings on an annual basis, or as requested. We also provide youth/school trainings in peer-to-peer mediation, as well as restorative practices.

Population(s) Served

The Restorative Justice Program is an alternative to the traditional criminal legal system and offers a survivor centered and healing model to address wrongdoing, harm or crime.

All court proceedings will be placed on hold and the Dispute Resolution Center will prepare a survivor and the person who committed harm for sessions in which a plan to make amends can be discussed.
The person who harmed will be expected to:
-Acknowledge the harm,
-Accept responsibility, and
-Make amends in a manner that is satisfactory to the survivor.

If the restorative justice process succeeds, amends are made, and the person who harmed does not commit a new offense for 18 months, charges will be dismissed by the Prosecutor’s Office.

This program is targeted toward low level felony offenses and misdemeanors.

Population(s) Served
Ethnic and racial groups
Family relationships
Social and economic status

We partner with the Peacemaking Specialty Court in Ann Arbor, MI using restorative practices and peacemaking circles to help families facing separation and reunification and for children in foster care. Or where other family conflict may seek the benefits of the peacemaking process to repair relationships.

Population(s) Served
Ethnic and racial groups
Family relationships
Social and economic status

A non-legal process that brings everyone together to have open, honest, and safe discussion around the issues at hand with the hope of more peaceful resolution for all involved. Community Restorative Cirlces apply to situations that do not involve the court, whereby all parties seek to repair the harm that has been caused and co-create healthy solutions moving forward.

Population(s) Served

Where we work

Awards

"I Have a Dream" MLK, Jr. Award 2021

Washtenaw County Bar Association

Peace and Justice Organization of the Year 2022

Interfaith Council for Peace and Justice

Nanci S. Klein Award 2022

State Bar of Michigan, ADR Section Committee

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total dollar amount of grants awarded

This metric is no longer tracked.
Totals By Year
Related Program

Restorative Justice Deflection Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Two Granters: Life Comes From It - $25k United Way of Washtenaw - $9533

Number of new donors

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Annual totals to reflect percentages: 2019 - 15% 2020 - 25% 2021 - 30%

Number of donors retained

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

100 = 100% We have not lost any donors - in fact, we have had lapsed donors re-commit to their giving levels.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Community Engagment -
Goals:
1. Education & Marketing:
a. With the importance of DRC's work needed in our community, we focus on participation in our programs and reaching more potential consumers to increase our impact
b. Promote opportunities for consumer awareness of DRC brand – particular focus on younger adults & racially diverse communities
2. Outreach/Partnerships:
a. Promote engagement for partnerships with small/medium businesses for Human Resource mediation
Fund Development/Revenue -
Goals:
1. Fundraising: Maintain, increase, and diversify earned revenue streams
2. Donor/Board Management: Deepen and broaden donated revenue support by mobilizing board members and volunteers in fundraising efforts. Doing so will continue to support the organization and support the growth of organizational infrastructure if and when it is needed.
Programs and Services -
Goal:
1. DRC will work to educate juvenile court officials and expand services in juvenile court services, i.e. case conferences, Resiliency, START, diversion, deflection, to provide more opportunities for restorative justice services for community members, judges, and attorneys.
2. DRC will work to educate the district and circuit officials to strengthen relationships and programming within the district and circuit court systems. Strengthen civil/family mediation program with district and circuit courts in light of new judicial leadership.
3. DRC will work to educate and inform the court system broadly and consumers of the value of the restorative justice practice and strengthen restorative justice practice and peacemaking services to address criminal justice cases for juvenile and adult matters and at any stage of the case.
Governance -
GOALS:
1. The DRC will work to review and update bylaws every two years
2. The DRC will create Procedures for recruiting a diverse board
3. The DRC will create Ad-hoc Committees to Complete Strategic Goals
4. The DRC will review and update budget and finance policies and procedures

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    As a community dispute resolution center, our mission is to offer accessible and affordable services to everyone in Washtenaw and Livingston Counties. We provide a short evaluation at the end of each case and follow-up annually to determine if the agreement or outcomes are still being followed by all parties.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners, volunteers,

  • How has asking for feedback from the people you serve changed your relationship?

    As a conflict resolution organization, we hold and practice the values of collaboration, transparency, and integrity throughout everything that we do.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

DISPUTE RESOLUTION CENTERS OF MICHIGAN INC
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

DISPUTE RESOLUTION CENTERS OF MICHIGAN INC

Board of directors
as of 09/19/2022
SOURCE: Self-reported by organization
Board chair

Ms. Jennifer Symanns

HR professional, Mediator, and Ombuds Assistant at the University of Michigan

Term: 2023 - 2021

Michael Fried

Treasurer

Laurie White

Secretary

Cherisa Allen

Greg Curtner

LaSonia Forte

Vice President

Audrey Anderson

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 9/19/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Female, Not transgender (cisgender)
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 09/19/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.