Comprehensive Therapy Center, Inc.

Established in 1982, Comprehensive Therapy Center's mission is to meet the therapeutic and educational needs of adults and children with disabilities who are at-risk or disadvantaged, through skill building, academic enhancement and social emotional support. We help adults keep or increase their independence. We help children to walk, talk, learn and play. Our goals:

● To bring about positive change in clients' lives.
● To work with a variety of community agencies to assure high quality services for families.
● To coordinate activities with other agencies in the greater Grand Rapids area to meet the needs of families.

● Increase consistent communications with potential clients, donors, and supporters.
● Continue CTC awareness in community through trade fairs and events.
● Increase social media campaigns to gain awareness, exposure and interest in CTC.
● Continually research and identify new/additional revenue opportunities.
● Excel in customer service to create added value to all relationships and for all clients.
● Place CTC as a leader in professional development.

An independent therapy center is a unique organization in a community, bringing together the human, physical, and financial resources to focus on the clients. Specifically, Comprehensive Therapy Center represents such a unique organization by combining:

●community leadership
●administrative expertise
●professional excellence
●physical resources

Interdisciplinary programming is a key element of the Comprehensive Therapy Center. By having the ability to provide a team approach to clients, CTC has the ability to meet the specific and specialized needs of its clients.

The staff works within the community as a client advocate as well as provider of service. Through close cooperation of agencies the aim is to provide quality service to clients.

• Community collaboration is an ongoing process.
• Last summer children in the Therapy and Fun clinic achieved 95% of their goals written for the summer
• We raised $80,000 for charity care, however rising costs to delivery therapy services outpaced our capacity to serve more children. We turned away 38 children because of finances. We will continue to raise money to support low-income children with disabilities.
• Marketing activities did reach 93% of our goals by reaching out into the community to tell our story in person, on our Web site and in social media.
• All employees received job performance evaluations. New goals are set for the coming year.
• Departmental Dashboards are built and monthly check-ins just be more stringently encouraged.
• Major services program and quality improvement plans are on dashboards and checked more than one time a month. The Board of Directors reviews a report on the dashboards annually. The goal of continuous quality improvement continues.