Mercy-USA for Aid and Development, Inc.
Programs and results
What we aim to solve
Mercy-USA for Aid and Development is dedicated to alleviating human suffering and supporting individuals and their communities in their efforts to become more self-sufficient.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Crisis Relief and Sustainable Development
Mercy-USA for Aid and Development helps individuals and their communities in times of crisis and beyond with sustainable development with special focus on improving health, nutrition, sustainable agriculture and access to clean water, as well as promoting economic and educational growth around the world.
Program highlights include
• Humanitarian relief (food, shelter, winterization and medical care) inside Syria since 2012
• Health and nutrition services for tens of thousands of women and children in Somalia each year
• Clean water through over 800 wells across Somalia serving the needs of communities with a combined population of over 750,000
• Agriculture programs
• Seasonal food aid ten or more countries each year
• Education programs and/or school support in the following countries:
Albania, Bosnia, Gaza, Lebanon, Somalia and the United States.
Specific details on all our programs are available on our web site: www.mercyusa.org
Safe Water
Since 1997, Mercy-USA has played a vital role in providing safe drinking water in Somalia, digging and repairing wells. Communities with a combined population of over 750,000 persons are benefiting from this safe water program to date.
Syria Humanitarian Crisis
Since October 2012, Mercy-USA for Aid and Development’s Syrian relief workers have been providing food aid inside Syria. Food baskets, shelter and winterization projects for internally displaced Syrians in Idlib Province.
Agricultural Development
Mercy-USA provided agricultural support for farmers in many countries including Indonesia, Albania, Bosnia, Somalia and Kenya
Mother and Child Healthcare and Nutrition Support in Somalia
Since 1993, Mercy-USA has been working in Somalia offering hope and lasting positive impacts on the people we’re serving. Mercy-USA provides nutrition support and health services for children, pregnant women and nursing mothers in Somalia.
We operate over 25 Mother and Child Health Clinics offering healthcare to mothers and their children. Women find qualified healthcare providers free of charge for themselves and their children, as well as vital health services including pre- and post natal care, immunizations and more.
Mercy-USA has nutrition centers across Somalia. Annually, these centers treat thousands of malnourished children under the age of 5, as well as pregnant women and nursing mothers.
Mercy-USA is also preventing disease through the immunization of children and women, distribution of vitamin A and iron folate. We also contruct and repair sanitary latrines and hand-washing stations at schools, health centers and displaced persons camps. Additionally, Mercy-USA has been providing health, nutrition and hygiene education to vulnerable communities as an effective means of disease prevention.
Global Education Programs
Mercy-USA supports students from Kindergarten to University with various programs around the world.
Highlights include the following:
In Gaza, we support the Rehabilitation Center for Blind and Visually Impaired children.
In Somalia, we are facilitating teacher training to help build capacity among local teachers. Materials and curriculum are being distributed and implemented. We’re offering specialized curriculum to students who are academically behind their peers due to a myriad of factors, allowing them to return to their appropriate grade level faster, without stigma.
We are also rehabilitating and expanding school buildings including adding new classrooms, providing new furniture, building latrines and hand washing stations to promote disease prevention. The private lavatories will provide girls with the needed privacy at school that they deserve.
We offer vocational training to Palestinian Refugee women in Lebanon.
We offer after school English and computer literacy classes in Bosnia and Albania.
Mercy-USA is building a primary school in the village of Arz Muhammad Gopang Taluka & District Dadu, Sindh province of Pakistan.
Where we work
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Total dollar amount of grants awarded
This metric is no longer tracked.Totals By Year
Population(s) Served
Extremely poor people, Internally displaced people, Refugees and displaced people, Victims and oppressed people, Age groups
Related Program
Crisis Relief and Sustainable Development
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our programs are aimed at improving health, nutrition and access to safe water, as well as promoting economic and educational growth around the world.
What are the organization's key strategies for making this happen?
We strive to provide humanitarian aid and sustainable development to those suffering while preserving their dignity and encouraging hope for a better, stronger future.
What are the organization's capabilities for doing this?
Established in 1988, we have a long history of providing humanitarian relief around the world. We establish local field offices whenever possible while hiring and training local staff who best understand the needs of their neighbors.
What have they accomplished so far and what's next?
Mercy-USA for Aid and Development has continued to provide reliable humanitarian relief and sustainable development in the following countries:
Albania
Bangladesh (Rohingya refugees)
Bosnia
Gaza
Kenya
Lebanon
Pakistan
Somalia
Syria
United States
Yemen
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
The people we serve tell us they find data collection burdensome, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Mercy-USA for Aid and Development, Inc.
Board of directorsas of 06/08/2023
Ms. Iman Elkadi
Licensed Clinical Social Worker, Retired
Term: 2010 - 2024
Ali El-Menshawi
Psychiatrist in Private Practice – Orlando, FL
Hassan Amin
Licensing Coordinator, State of Maryland Department of Human Resources & Imam at Johns Hopkins University (Homewood Campus) and Johns Hopkins Hospital
Rasha Ghobashy
CT & Principal of the Peace Academy – Longwood, FL
Samar Mady
Associate and Senior Architectural Designer at SIH Associates – Orlando, FL
Moses Hammett
Principal Consultant, Hammett Solutions in Baltimore, MD
Othman Altalib
Global Head of Functional Sales Strategy & Ops – Google Cloud – Global Public Sector in Reston, VA
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 06/08/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.