Mount Carmel Care Center Inc

Goal #1: Service to the Aged and Infirm based on the Mission, Vision and Core Values of the Carmelite Sisters. At Mount Carmel Care Center, this method is employed in the Long Term Care Skilled Nursing Facility level of care compliant with Medicare and Medicaid standards. Goal #2 to offer "Post-Acute" short-term rehabilitative care. This service is often provided following an Acute Hospital or Medical Center admission for physical illness with the related mental, psycho-social and emotional well being of the individuals served. Goal #3 Provide qualtiy Long Term Care for those residents who, due to physical or mental incapacity cannot safely reside in Assisted Living, Independent Living or Community Housing.

Mount Carmel Care Center employs Professional Admissions Staff to accept referrals from area Acute Care facilities, screen candidates for admission, and to offer needed services specifically tailored to provide for each individual's needs. This is done through a defined assessment process including a professional interdisciplinary team: Physician, Nursing, Rehabilitation, Social Services, Activities, and Spiritual Care for persons of all faiths. For Short-Term resident care the focus is on improving functional capacity and returning to the community. For Long-Term resident care the team works to support quality of life, maximizing resident choices, and providing opportunities to improve services through the "Quality Assurance / Performance Improvement" (QAPI). This model allows facility residents a higher level of independence, and to maintain or improve capacity where possible.

Mount Carmel Care Center participates in Centers for Medicare and Medicaid Services Skilled Nursing Facility process. This requires that we have a Medical Director, Nurse Practitioner, Administrator, Director of Nursing, Rehabilitation Services, Medically related Social Services, Direct Care workers and resident Activities provided by trained, licensed and credentialled staff. The services of the Interdisciplinary team are validated by the Massachusetts Department of Public Heatlh (MA DPH) via unannounced annual "surveys" where the standards of operation are subject to review. When facilities do not meet the standards, the facility must provide a Plan of Correction and may be subject to significant other sanctions based on the CMS Survey, Certification and Enforcement process. MA DPH also licenses the facility for continued operation in these reviews. The Carmelite Sisters also review facility operations, and based on Mission make recommendations for change and follow-up.

Mount Carmel Care Center is in the process of reducing and eliminating bed "side rails" which may restrict resident movement which also cause severe injuries. We are also working to reduce or eliminate the use of audible resident "alarms" which can also be a source of restraint. The facility has restricted the use of "psychotropic" or mental status influencing medications which may sedate or otherwise constrain an elderly facility resident. All these efforts are directed at providing a "Resident-Centered" Quality of Life, maximizing Dignity, Self-Determination, and Quality of Care. The feedback on our progress comes directly from those we serve. The high degree of resident / family satisfaction and clinical outcomes are the hallmark of Mount Carmel Care Center.