SILVER2023

On the Road Lending

Affordable loans for reliable cars

Irving, TX   |  https://www.ontheroadlending.org/

Mission

On the Road Lending's Mission is to help low- to moderate-income people obtain reliable transportation so that they can get to their jobs, avoid predatory lending, and lead healthier lives.

Ruling year info

2014

Founder and CEO

Michelle Corson

Main address

1500 North Loop 12

Irving, TX 75061 USA

Show more contact info

EIN

38-3910893

NTEE code info

Financial Counseling, Money Management (P51)

Transportation (Free or Subsidized) (P52)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

On the Road Lending provides financial advocacy and affordable loans to help individuals improve their credit, avoid predatory lenders and purchase fuel-efficient, reliable cars. Since its founding in 2013, On the Road Lending has served 4,000 adults, partnered with more than 350 corporations and nonprofits, and expanded into four states, with plans to serve 15 more in the next 10 years. Our successful outcomes are aligned with United Nations Sustainability Goals. We believe in people.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Mobility Program

Our Mobility Program helps low- to moderate-income people gain financial stability and access a below-market rate auto loan for a newer, fuel-efficient vehicle with low mileage and a full warranty.

Population(s) Served
Adults

Hurricane Harvey destroyed more vehicles than any prior storm in United States history—by many counts up to one million cars were flooded. In response On the Road Lending started a new Disaster Mobility Program to get displaced workers into vehicles quickly and for the long-term to help people avoid job loss. We are saving families money by sourcing reduced-cost vehicles through our dealer network and trucking those cars to Houston.

The initiative’s unique characteristics that distinguish it from our other programs include:
- Deferral of programmatic requirements until clients’ lives are more stable
- Provision for accelerated underwriting and loan approval
- Financial assistance to reduce the cost of a car/loan

We are also providing support services to these families, including:
- Collaboration with insurance companies to assist with timely settlement
- Financial coaching and support throughout the 5-year loan period
- Guidance through the programmatic requirements when lives stabilize

We are working through partner agencies, including United Way of Greater Houston’s THRIVE Partnership, to share case management and coordinate connecting client families with comprehensive services.

Population(s) Served
Adults

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

To provide credit access to working families and ensure that they have affordable and reliable transportation.
To aid families in improving their overall quality of life through the freedom of mobility.

We partner with nonprofit and social service agencies to offer our unique credit program.

We provide financial mentoring and help many families build their first financial budget.

We provide vehicle selection services which eliminates extra fees and charges from auto dealerships.

By offering a significant lower rate in the subprime market, we provide an opportunity for our clients to be successful as well as save nearly $20,000 over the life of a 5-year loan in comparison to other subprime lenders.

Our vehicles are 2-3 years old with less than 40,000 miles.

Financial coaching and mentoring

Vehicle selection services

Relationship building and focus

We have retired 100 loans and expect to grow to 15 states within the next 10 years to help more families and change how lenders look at risk.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

On the Road Lending
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

On the Road Lending

Board of directors
as of 11/12/2023
SOURCE: Self-reported by organization
Board chair

Dr. David Chard

Boston University

Jay Altizer

Fourth

Yolanda Turner

State Farm

Sharron Hunt

Hunt Enterprises

Yvette Richards

St. James UMC

Josh Mayfield

Texas Capital Bank

Kevian Conley

Independent consultant

John Giegerich

CEO International

Rich Walden

Santander

Michelle Corson

On the Road Companies

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 11/12/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 11/12/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.